Daniella was really helpful in the 3 store Chatham, very patient and thorough
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Nancy is very nice and helpful. She is very patient and explained the deal very simply. I always come to the Chatham store because they are so nice and friendly and Nancy always is a delight!
Company replied
Daniela provided exceptional customer service from start to finish. She was friendly, professional, and incredibly knowledgeable, taking the time to explain everything clearly and helping me find t... See more
Company replied
I found the experience in Three mobile Very nice and Daniela is always helpful and friendly. Always I like to return in the store because I always find a good atmosphere and help
Company replied
Company details
About Three UK - 3Store Chatham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 34, The Pentagon Centre, ME4 4BB, Chatham, South, United Kingdom
- 01634409196
4.9
Excellent
221 reviews
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Thank you for the service from David…
Thank you for the service from David and team in the three store Chatham
20 February 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Graham, it’s a pleasure to know our Chatham branch provided such top-tier support. Having David and the group deliver that level of service is exactly what we aim for, and we’re glad you had such a positive experience! -Kishan
Mr Ryan is a very excellent customer…
Mr Ryan is a very excellent customer service officer. He talked to me calmly, patiently and professionally. He explained all things needed of me to know in details. He attended to all my questions with smiles and friendly attitude.
16 February 2026
Unprompted review
Reply from Three UK - 3Store Chatham
That's brilliant to hear thanks for sharing and for the 5 Stars. Great work Ryan. -Nuala
Marius was extremely helpful in…
Marius was extremely helpful in resolving our issues. Top employee.
14 February 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thanks, Christine 💜 We’re delighted Marius was able to resolve your issues with such care and professionalism. -Shivam
Awsome service from david in the three…
Awsome service from david in the three store chatham thankyou for setting up my sim
12 February 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hello Rick! Thank you for sharing your experience. It’s fantastic to hear that David made everything easy and ensured your SIM was ready to go. Enjoy the rest of your day! -Afaq
What a wonderful service I received…
What a wonderful service I received from David and the Chatham team really appreciated the help thank you guys
12 February 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thank you for sharing this lovely feedback, Rose. 🌟 David and the Chatham staff will be thrilled to know their efforts stood out to you. 😊 -Veronica
Really helpful service from David in…
Really helpful service from David in store great srvice
12 February 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Ricky, it’s brilliant to hear that David looked after you so well. 🌟 Having that kind of support makes a real difference, and we're glad he could get everything sorted for you. Thanks for sharing your experience. -Kishan
Brilliant service all round
After getting the phone delivered the guys in store where great and helped me transfer all my data and answered all my questions. The initial sale that I was helped by David and then when I came in and Ryan helped me do my transfer. The whole store made me feel welcome and everyone was very friendly.
7 February 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Mrs Pledger, hearing how David, Ryan, and the entire team clearly went above and beyond to make you feel supported and valued is truly uplifting. The way they combined expertise with genuine warmth shows the kind of excellence that turns a visit into something truly memorable 🌟 -Manavata
What a helpful service received from…
What a helpful service received from David and the three store in Chatham
Really appreciate the service
6 February 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Paul, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
David was really helpful in upgrading…
David was really helpful in upgrading my sim
29 January 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Donna, your review really brightened our day 😊. We’re delighted that David was able to assist you so well with upgrading your SIM. -Shivam
Marius was very helpfull.
26 January 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Henri, that’s brilliant 😊 We're pleased to know Marius gave you such great support. Thanks so much for sharing your experience. -Arvind
Great service from Marius
I walked into store and was greeted by Steve promptly and then say down with Marius who helped sort out a new phone and tablet for me and helped to get my price down as well.
24 January 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
I was served by Daniela today and she…
I was served by Daniela today and she was extremely helpful. Very polite and explained all parts of the phone contract including my preferred device and payment plan. Overall a very pleasant experience.
24 January 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Peter, thanks for getting in touch. It’s great to hear you had such a positive visit and that Daniela guided you so well throughout your appointment. We appreciate you sharing this with us, and it’s lovely to know the whole experience felt smooth for you. -Kishan
Nancy and Steve was very good
15 January 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Bianca, we’re so happy to hear that you received such great help from Nancy and Steve! Thank you for brightening our day, and we hope yours is just as amazing! ☺️ -Kashish
Friendly customer service and a overall…
Friendly customer service and a overall lovely easy process
15 January 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Your review means a lot 🌟. We’re pleased to know our team created a welcoming atmosphere and made things easy for you 🙌. -Shivam
I was served by Nancy
I was served by Nancy, lovely lady Great service 👍
13 January 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Esther, you’ve made us smile! 😊 We’re grateful that Nancy made your experience wonderful, and helping you is always our pleasure 🌟 -Ashifa
The instore experience was relaxed and…
The instore experience was relaxed and enjoyable compared to online or on the phone. Ryan was so brilliant I almost adopted him.
10 January 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Very friendly and informative
Nancy was very helpful and patient with someone who knows nothing about phones!
Thank you!
7 January 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Siew, that’s brilliant! We’re thrilled that Nancy made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica
Reply from Three UK - 3Store Chatham
Thanks for your 5 ⭐ review, Sunil, and it's lovely to hear that you enjoyed great customer service from Ryan. We appreciate you taking the time to share this with us 🎊. -Michael
Steve went that extra mile
Steve went that extra mile . All good Chatham branch !
4 January 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey there, thank you for the 5 ⭐ review! We’re delighted to hear that Steve made your experience outstanding. Have an amazing day! -Afaq
Awesome service from david in setting…
Awesome service from david in setting up my sim
3 January 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
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