Daniella was really helpful in the 3 store Chatham, very patient and thorough
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Nancy is very nice and helpful. She is very patient and explained the deal very simply. I always come to the Chatham store because they are so nice and friendly and Nancy always is a delight!
Company replied
Daniela provided exceptional customer service from start to finish. She was friendly, professional, and incredibly knowledgeable, taking the time to explain everything clearly and helping me find t... See more
Company replied
I found the experience in Three mobile Very nice and Daniela is always helpful and friendly. Always I like to return in the store because I always find a good atmosphere and help
Company replied
Company details
About Three UK - 3Store Chatham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 34, The Pentagon Centre, ME4 4BB, Chatham, South, United Kingdom
- 01634409196
4.9
Excellent
221 reviews
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Extremely helpful and informative…
Extremely helpful and informative answered all my questions and spoke to me properly
2 May 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thank you, Ryan. We’re really glad to hear you found the service helpful and informative. Great to know all your questions were answered properly. -Ayesha
Some days you hit a Jackpot - 3 Mobile
Some days you hit a Jackpot.
I went in store to get a new mobile contract and question my broadband service today.
At the door, Josh, store manager greeted me. He listened to my two primary needs and addressed them in part, before handing me over to one of his colleagues, Daniella, who would investigate my concerns and establish the best products and service to offer me. They both proved to be highly knowledgeable, capable and also professional in approaching my needs. Unlike several other mobile providers who I have visited today, including my current provider O2 who had no solution or understanding of my problems, rather offering me a more expensive contract with no guarantee of actual improvement in service.
While I was in the shop, Regional Manager, Frank was coincidentally on a store visit. He also spoke to me and took note of my comments about how good this team is.
In my experience, service of this quality is now the exception, despite companies being quick to take your money.
A heartfelt Thank you and Well done to Josh and Daniella.
You are real winners.
Rian.
1 May 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Rian, thank you so much for sharing this. It’s fantastic to hear how well Josh and Daniella supported you, and we’re really pleased they made such a positive difference to your visit. They’ll be thrilled to know their efforts were truly appreciated. Thanks again for choosing us 🎉 -Neha
Ryan was very helpful in Dealing with…
Ryan was very helpful in Dealing with my new phone contract and very helpful when i had to return to sort out a number change :)
Perfect customer service
30 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Big shoutout to Ryan for turning customer service into a full on joyful experience! 🎉 Danella, this is exactly what we want our customers to feel, value and happy! Here’s to many more smiling moments together! 😃 -Kashish
Steve was fantastic should be employee…
Steve was fantastic should be employee of the year because of his patience’s and professionalism when helping me. making my life easier, and I have left the store feeling confident. Give him a pay rise
29 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Michelle! It’s brilliant to hear that Steve’s expert care and calm guidance made everything so effortless, leaving you feeling totally prepared. We truly appreciate the wonderful feedback for him! 🌟 -Kishan
Wow Steve was so helpful
Wow Steve was so helpful, as my dad is very elderly, and finds all this confusing. He explained everything in a real easy manner and I would recommend the store to anyone looking for help. Thank you Steve and Three.
28 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Grace! It’s heartwarming to hear Steve made things easier for your father. Thank you for sharing your kind words and recommendation. -Suhaas
Reply from Three UK - 3Store Chatham
Hi James, thank you for your 5 ⭐ review! It's fantastic to hear that you received excellent support from Marius. -Afaq
Very helpful and knowledgible staff
20 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Boom 💥 Trevor, we are thrilled that our team provided such stellar expertise and spot-on support 🌟 -Arvind
Daniella and Ryan...superstars
Daniella and Ryan were both incredibly helpful and are the reason that I've been coming back to 3 every time since they opened. Ryan took all of the hard work away from switching to my new phone. Thank you!
20 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Stewart, it’s amazing to hear how much of a difference Daniella and Ryan have made during your visits. Knowing their support keeps you choosing us over the years really means a lot, and they’ll be thrilled to hear your kind words. -Manavata
It is a pleasure to come in Three…
It is a pleasure to come in Three Chatham. People there are very happy and positive. Daniela she's always very helpful and polite. She make the whole process easy for me. I highly recommend.
19 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Amazing! We’re delighted to hear that visiting our Chatham store has been such a pleasure and that Daniela made the process easy and positive for you. Your recommendation means a lot to us. 😇 -Prabhjeet
Ryan was a terrific help all the way…
Ryan was a terrific help all the way through.
16 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi there! It’s awesome to know Ryan looked after you so well. We hope you have a wonderful day! 😊 -Prabhjeet
thank you to david and the team inthe…
thank you to david and the team inthe chatham store for sorting out my email on my phone Great service.
16 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thank you, Allan. We’re glad David and the Chatham store team were able to assist you. We appreciate you sharing your experience. -Suhaas
Good job David and special thanks to…
Good job David and special thanks to Daniela. Very happy to be with Three because of David and Daniela…
14 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Wow, Nirmala! It’s wonderful to hear that David and Daniela made everything feel effortless and ensured such a smooth experience. -Afaq
Excellent Job
Excellent Job, service advisor Daniela gave us the best solution and not forgetting David who delivered the difference
14 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
That’s the essence of amazing service! A huge thank you to Daniela and David for making your time with us special, and nd we’re thrilled it meant so much to you, Rohan. -Ashifa
Nancy was very helpful
Nancy was very helpful, she made me feel comfortable, assured me about my worries regarding the sim I bought and she gave me so many useful advice on what to do and the apps to use.
Thank you Nancy .
9 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Bola, thank you for your kind words. We’re happy that Nancy was able to reassure you and guide you with clear advice. Your feedback means a lot to us. -Ayesha
Very friendly staffs and they go over…
Very friendly staffs and they go over the top to make you get the best
8 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Abugewa, thank you for sharing this. Great to hear the team made such a strong impression and went the extra step to support you. -Kishan
Nancy has been very helpful,she has…
Nancy has been very helpful,she has been helping me sort my broadband services out. She is very patient and dealt with customer several times.
8 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thank you, Safiullah. We’re delighted to hear Nancy has been so helpful and patient while supporting you with your broadband services. We hope you have a wonderful day! 😊 -Prabhjeet
Reply from Three UK - 3Store Chatham
Hi Abel, thank you for taking the time to leave such a wonderful review! We’re so glad Ryan could make your experience smooth and enjoyable 😊 -Neha
Excellent service from David and the…
Excellent service from David and the three store team in setting up my broadband
7 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi there 🎉 Your kind words and 5 ⭐ truly mean a lot to us. We’re delighted to hear that David and our store team provided such supportive service while getting everything set up on your broadband. Enjoy every moment with your new device 😊 -Neha
Great help
Marius was very helpful in helping me choose the right phone and deal. I have no clue with phones so he had the patience to sit and help me.
3 April 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Becky, we’re pleased Marius took time to guide you through the choices and helped you find a phone and deal that felt right for you. Thank you for sharing. -Kishan
Reply from Three UK - 3Store Chatham
Thank you for sharing this lovely feedback, Alan. It’s great to hear that David made your visit such a positive experience. Hope to see you again soon! -Afaq
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