Great service!
Company replied
Location
Switch location8 Market Hall Street, Cannock, WS11 1EB Staffordshire, Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ben was happy to help, and went through a few different options with me for my phone upgrade. I ended up getting a really good deal that I didn’t know about before visiting the shop, so would definite... See more
Company replied
Fabulous team, extremely helpful particularly Rob and Will. Gave me lots of options of a variety of prices when upgrading my phone, and were not pushy at all. Have used the store for 10 years and w... See more
Company replied
Rob & Ben both extremely helpful when asked how to optimise my phone/Sim contracts. Really appreciate their helpful advice & assistance to save me some money whilst getting everything I need. Huge par... See more
Company replied
Company details
About Three UK - 3Store Cannock
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
8 Market Hall Street, Cannock, WS11 1EB, Staffordshire, Midlands, United Kingdom
- 01543504267
4.9
Excellent
150 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Three staff doing bits
Rob & Ben both extremely helpful when asked how to optimise my phone/Sim contracts. Really appreciate their helpful advice & assistance to save me some money whilst getting everything I need. Huge part of why I have been with three for so long!
15 August 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Tom, thank you for sharing your brilliant feedback. We are glad to hear that Rob and Ben offered thoughtful guidance and helped you find a setup that suits your needs while keeping costs down. We truly appreciate your continued loyalty to Three.
– Three Social Media Team
Great service off a guy called Ben
Great service off a guy called Ben, helped me set up my new phone and move everything over from my old one. Top bloke 👍👍👍
4 August 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Lovely to hear this, Cannock. We’re thrilled Ben guided you through your new phone setup and made the experience straightforward. Thank you for sharing this brilliant 5⭐ review.
— Three Social Media Team
Arjan and Rich saw me on the day and…
Arjan and Rich saw me on the day and they were brilliant. Very informative and explained everything to me
When my new phone arrived Rob did all the transfers from my old phone to my new phone. I would not of been able to do this myself. He helped reset all my apps and passwords
Great service from all the staff at the Cannock branch. Very polite and friendly. They put your mind at ease with all this new technology.
28 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Ann, thank you so much for sharing your experience. It’s wonderful to hear how the team supported you throughout your visit from guiding you through the details to making sure your new device was set up perfectly.
Three Social Media Team
Great experience
We went into the Cannock branch to see about upgrading. Ben looked after us so well. He explained everything fully and got us the best deal for our needs. Needless to say , we did upgrade and are very grateful for Ben looking after us 😊
2 August 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hey Jennifer, we’re delighted to hear that your visit to our Cannock branch went so well and that Ben provided such excellent support throughout your upgrade. Thank you so much for taking the time to share your experience 😊
-Three Social Media Team.
Very quick and easy process
Very quick and easy process, we spoke with Will who was really helpful and got us a contract sorted straight away
1 August 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Lovely, Katie! We absolutely love hearing this. We’re so glad you received the best, speediest support from Will, and we can’t wait to welcome you back soon! 😉 — Three Social Media Team
Rob was great got scammed and he sorted…
Rob was great got scammed and he sorted it for me was working on it for 1 hour fabulous thankyou Rob
25 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Dianne, we are so glad to hear that Rob looked after you so well and spent the time needed to get everything sorted out after such a stressful experience. It is excellent to know you received such fabulous and dedicated support from him. — Three Social Media Team
Reply from Three UK - 3Store Cannock
Hey Philip! We’re thrilled to hear you had a great experience with us. Thank you for the review! – Three Social Media Team
Great people in store
Ben assisted us on first visit for a sim deal, then returned to switch to Three for broadband; Rich sorted this out for us.
Both so helpful and knowledgeable, would recommend calling in if anyone’s considering a change to Three.
16 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Thank you for the 5⭐ review! We truly appreciate you sharing your experience. It’s wonderful to hear that Ben and Rich provided you with outstanding care. – Three Social Media Team
Phone contracts
Ben Walker was extremely helpful, knowledgeable and explained everything really clearly! Excellent service thank you
18 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi there, we really appreciate you taking the time to share your experience. It’s great to hear that Ben Walker provided such insightful and attentive support.
Three Social Media Team
Will at the Cannock branch was…
Will at the Cannock branch was fantastic.
Excellent customer service !
Assistant Manager Rob and Manager Rich also .
16 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Jade, thanks for the amazing 5⭐ feedback. We’re delighted to hear that Will, Rob, and Rich delivered top tier assistance at our Cannock branch and created a seamless experience for you.
– Three Social Media Team
Fast service and explained everything…
Spoke to Will today very Fast service and explained everything clearly
13 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hey Sue! We’re really glad to hear Will gave you such great support, Scott. We want every customer to feel this happy with our service. 🌺
— Three Social Media Team
Will was extremely helpful
Will was extremely helpful , friendly and knowledgeable, listened carefully to everything I said. Found a contract within my budget. Thank you so much.
13 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Alison, thank you for the wonderful 5⭐ review. We’re delighted that Will’s attentive approach, warm manner and strong expertise helped you secure a plan that suits you perfectly.
– Three Social Media Team
will is credit to store very helpful…
will is credit to store very helpful & friendly
13 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Darren. We are delighted to hear that Will looked after you so well and made your visit a great one.— Three Social Media Team
Always helpful staff
Always helpful staff, Thanks to Rob and Ben today in store.
9 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hey Yvonne, we’re delighted that Rob, Ben, and our team made such a positive impression with their clear guidance at our branch.-Three Social Media Team
Will was very helpful and very…
Will was very helpful and very informative with our new items
7 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Thank you so much for sharing this, Jayne! Will is top notch in her work, and we are so happy to know she made a difference. — Three Social Media Team
Got a new phone today
Got a new phone today, arjan, rich and will where brillian. Really lovely and helpfull.
4 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Chelsie, thank you for this wonderful 5 star review. We’re thrilled to hear Arjan, Rich, and Will gave you such warm, supportive service and helped you get everything sorted with ease.-Three Social Media Team
Clear concise knowledge
Clear concise knowledge. Friendly approach. Made me feel confident with my purchases. Will and Arjan served me
4 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Carl, it is fantastic to hear that Will and Arjan provided such knowledgeable and friendly service to ensure you felt completely confident with your choices. — Three Social Media Team
Ben in the three store in Cannock was…
Ben in the three store in Cannock was amazing. He was so friendly, kind and caring and went above and beyond for me and got me the best prices and I took the deals.
I will defo come back to this store as long as Ben is working here and he is a top dude.
Well done Ben and keep up the good work
25 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hey there, that’s brilliant 😊 It’s wonderful to hear that Ben helped you secure a deal that met your expectations. Thanks so much for sharing your experience. – Three Social Media Team
Great advice on purchasing a phone
Great advice on purchasing a phone. Helped explain all details and differences between phone models and deals and made sure we had the best choice for our needs and also sorted out a tablet for our eldest child. Ben has been a great help to us today on our visit to the Cannock Three store!
25 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi there, it's wonderful to hear Ben sorted your family's new tech and upgrades perfectly! - Three Social Media Team
Rob was such a kind helpful gentlemen…
Rob was such a kind helpful gentlemen really helpful he is a credit to the company your very lucky to have such a kind helpfull man
22 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Wendy, it’s wonderful to hear how kindly Rob looked after you. His patience, professionalism and genuine helpfulness clearly made a real difference. 😇 -Prabhjeet
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.