I had a big issue on my account regarding bill that was taken out and it was a lot of money. Went back and fourth numerous times with contact team. No resolution until I came to three Accrington and c... See more
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Is pretty good free sim replacement low price same contract and cheap broadband Wi-Fi contract is so worth it i recommend it
Company replied
Friendly face from Kamran who ensured me that they could help set up my I phone properly for me- so grateful for this as I am someone who doesn’t feel confident with phones. Knew straightaway what upg... See more
Company replied
Great service every time. Kamran has dealt my contracts for alot of years and wont go anywhere else. 3 also great network never have any issues and any minor issues had have been dealt with quickly an... See more
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Company details
About Three UK - 3Store Accrington
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
25a Broadway, BB5 1ES, Accrington, North, United Kingdom
- 01254237750
4.7
Excellent
53 reviews
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Is pretty good free sim replacement low…
Is pretty good free sim replacement low price same contract and cheap broadband Wi-Fi contract is so worth it i recommend it
10 July 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Corey. It is brilliant to hear that you are enjoying your competitive rates and that our connectivity options are proving to be such great value.— Three Social Media Team
I had a big issue on my account…
I had a big issue on my account regarding bill that was taken out and it was a lot of money. Went back and fourth numerous times with contact team. No resolution until I came to three Accrington and colleague Shahid Javed resolved everything instantly. I am ever so grateful such a fantastic person so understanding.
8 July 2026
Unprompted review
Reply from Three UK - 3Store Accrington
That’s amazing to hear, Maria! ✨ We’re sorry to hear about the inconvenience you experienced, but we’re so glad Shahid at our Accrington branch could step in and fix everything for you. Thank you for sharing your lovely feedback! — Three Social Media Team
Both of the staff made the whole…
Both of the staff made the whole process very smooth and easy to understand.
1 July 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Thank you so much, Raja, for sharing your kind words. We’re so glad everything went perfectly with our team. See you soon! 🥰 — Three Social Media Team
The staff were really helpful and very…
The staff were really helpful and very informative
1 July 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Zak. Thank you for sharing your positive experience with us. It is wonderful to hear that our team looked after you so well and gave you all the details you needed. We always aim to provide great support, and your feedback means a lot to everyone. _Three Social Media Team
Reply from Three UK - 3Store Accrington
Hi there. Thank you for sharing your experience. We are glad to hear that Muskaan, Jodie, and Shahid looked after you so well and provided you with such wonderful support. -Shivam
Staff were absolutely amazing!
Staff were absolutely amazing!! I feel like I want to stay forever!!
9 June 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Thanks for sharing, 🎉 Ellie! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Zayn and kammy were great
Zayn and kammy were great. Sorted my sim plan out, were knowledgable on the deals, and very friendly. Definitely recommend
4 June 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Elliott, thank you for sharing your experience. We’re delighted to hear Zayn and Kammy made everything clear and ensured you left with the right plan for your needs. We truly appreciate your recommendation and support.-VodafoneThree Social Media Team.
Managed to upgrade to new device and…
Managed to upgrade to new device and save only on other accounts.
Good professional staff.
31 May 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Thank you so much, Mick! 🎉 We’re delighted we could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Good staff very helpful and friendly…
Good staff very helpful and friendly gave a load of help for us
21 May 2026
Unprompted review
Reply from Three UK - 3Store Accrington
That’s awesome to hear! 🎉 Finnley, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet
Reply from Three UK - 3Store Accrington
Thank you for your feedback, Ihsan! We’re pleased that our team was able to sort things out for you so efficiently. ✨ -Veronica
Excellent experience
Kamran was great, sorted me right out thank you!! Both members of staff were extremely professional, answered all my questions efficiently, explained what all the paperwork was for, provided the best deals on offer & checked that all the equipment was complete. I will certainly recommend them to all my family and friends. Thank you.
12 May 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Thank you so much for sharing this lovely feedback! We're delighted to hear that you had such a positive experience with Kamran. -Afaq
Friendly staff and fantastic
Friendly staff and fantastic - Kamran, Thank you
12 May 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Fidelis, it is a pleasure to know you had a positive interaction with our team. We are glad Kamran provided top-tier assistance and made your day a bit brighter. -Kishan
Amazing experience such historians deal…
Amazing experience such historians deal with my query swiftly. Kamran and Shahid really knows their history
12 May 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Tim, we are thrilled to hear about the outstanding support you received. It is wonderful that Kamran and Shahid could share their expertise and resolve your request so promptly. -Kishan
Excellent customer service very helpful…
Excellent customer service very helpful answering questions and very reassuring.
29 April 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Usha! We're glad to hear that our team provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
3 store Accrington
Kamran and Shahid where brilliant would definitely recommend going in store and sorting everything out, absolutely amazing 👍
27 April 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hey Lucas, we’re so glad to hear Kamran and Shahid were able to help and provide you with such great support. Thank you for sharing your lovely feedback. 😊 -Maryalex
Five star service today from Amar
Five star service today from Amar, Cameron and Shahed helping us with our business account.
20 April 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Thank you for sharing your experience, John! It’s wonderful to hear that Amar, Cameron, and Shahed provided such outstanding support with your business account. -Afaq
Brilliant team
Brilliant team, really helpful. Thanks to Muskaan, Amaar, and Kamran
15 April 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Philipa, it’s wonderful to hear how well the team supported you today. Muskaan, Amaar and Kamran clearly made your visit smooth and stress‑free, and we truly appreciate you sharing such uplifting feedback. -Manavata
So friendly
So friendly, knowledgeable and helpful would recommend to everyone
12 April 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Love hearing this, Suzanne 💫 We're delighted our team provided such top-tier support and shared their expertise so effectively. Your recommendation is our greatest compliment ❤️ -Arvind
Muskaan and Jodie gave me absolutely…
Muskaan and Jodie gave me absolutely fantastic service. Thanks
11 April 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Thank you for sharing your experience, Alan! It’s wonderful to hear that Muskaan and Jodie offered such great support. -Afaq
Fantastic customer service
Fantastic customer service! Very helpful and made the transition to getting a new phone very smooth. Kamran was very knowledgeable and very welcoming
2 April 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Jamie, you’ve just made our day ✨ We’re so glad Kamran’s expertise and friendly approach made everything feel effortless. Enjoy every moment with your new phone 💙 -Samad
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