Thortful Reviews 66,642

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,774 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of cards available for various occasions, highlighting the excellent quality of the products and the ease of the ordering system. Many people appreciate the quick and efficient delivery service, noting that items often arrive on time and in perfect condition, making the overall experience hassle-free. However, some reviewers were not happy with issues related to order delivery, with several instances of cards not arriving or being significantly delayed, even when extra postage was paid. Additionally, a few people experienced problems with flower deliveries, describing them as arriving in poor condition, and some noted a decline in the quality of card stock and printing in recent orders.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the brilliant selection of cards for various... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and efficient... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of cards... See more

Order

People report ambiguous experiences with order, with many customers finding the ordering process easy and... See more

Service

Users describe positive interactions with service, frequently highlighting quick dispatch and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 2 cards anniversary & Birthday humour one which the man loved. I had them posted directly to their addresses direct. They got there in time in perfect condition. Will definitely be using Tho... See more

Rated 5 out of 5 stars

Really love the idea behind Thortful cards. They have a brilliant selection for so many occasions and is easy to either have cards written and sent directly to a person or delivered to yourself.

Rated 5 out of 5 stars

Excellent quality card. Colours portrated as seen on screen. Wide choice of script, and clear print. Message written as requested. Will order again from this company.

Rated 5 out of 5 stars

I made up two photo cards for my daughter's birthday and they were very well received. The system is easy to use and the quality of the cards is great. I have used Thortful previously and feel I can r... See more


Company details

  1. Greeting Card Shop
  2. Gift Shop

Written by the company

Discover the latest greeting cards designed by the top creatives from across the globe.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

67K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 1 out of 5 stars

Ordered on Monday 4th May

Ordered on Monday 4th May. Still awaiting delivery Friday 8th May.

Arrived Saturday afternoon 9th May!

8 May 2026
Unprompted review
Thortful logo

Reply from Thortful

Hey Patricia,

Thanks for taking the time to leave us a review.

We're so sorry your order hasn't arrived just yet. We do all we can to get orders out quickly, so they have the best chance of arriving in time. Sadly, however, some items can be impacted by delays in the postal system along the way, we're afraid.

We're unable to see that you've been in touch regarding this already, but we would love to try and help resolve this for you! Please do reach out directly at talktous@thortful.com, and a member of our Customer Happiness Team will be more than happy to assist :)

Thanks,
The thortful Team

Rated 1 out of 5 stars

Absolute joke of a company

Absolute joke of a company. Expensive delivery, still waiting card 8 days later and event has now been missed. AVOID

30 April 2026
Unprompted review
Thortful logo

Reply from Thortful

Hi there,

Thanks for leaving a review.

I'm sorry to hear you haven't had a positive experience with us on this occasion; we always do our best to try and resolve issues promptly, so we're really sorry to hear this.

If you'd like to discuss this further, please do contact us directly at talktous@thortful.com :)

Thanks,

The thortful Team

Rated 5 out of 5 stars

Brilliant card and service

The gorgeous card is exactly what I was looking for and delivery was excellent - it enabled me to include my Birthday message and in good time for me to send onward by post.

30 April 2026
Rated 5 out of 5 stars

Great selection of cards!

Great selection of cards, website is really easy to use. I say this as I was looking for something a little more niche, got exactly what I wanted. Ordered the cheapest delivery option and it came much sooner than expected! Happy customer, would readily recommend them.

30 April 2026
Rated 3 out of 5 stars

Good selection and quality of cards

Good selection and quality of cards. On the expensive side

23 February 2026
Thortful logo

Reply from Thortful

Hi Daniel,

Thanks for your review, we’re so glad you like our selection of cards!

All of the cards on our site are actually designed and uploaded by independent creators who then receive a royalty rate per sale that they make through thortful. However, what I've done is passed this on to our marketing team so they can review your experience for future updates and improvements.

If you have any further queries, please do get in touch with us directly at talktous@thortful.com.

Thanks,

The thortful Team

Rated 5 out of 5 stars

Great card 👍

What a good card, just what i wanted for my sons 50th, good quality, good price and arrived on time.
I have used before and will definitely be using in the future.
Thank you 😊

27 April 2026
Rated 3 out of 5 stars
Thortful logo

Reply from Thortful

Hi David, thanks for taking the time to leave us a review.

We're so glad to hear you love the products we offer!

However, we can only apologise for the fact that you've received too many emails, and would love to look into this further for you. If you'd be able to drop us an email to talktous@thortful.com, our Customer Happiness Team will be able to double check this for you and unsubscribe you from receiving any further emails.

Best wishes,
The thortful Team

Rated 5 out of 5 stars

Great cards

Great cards, super speedy delivery, much better than Scribbler which MANY times delivered their cards extremely late.

24 April 2026

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