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Thortful Reviews 66,636

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TrustScore 4.5 out of 5

4.3

Greeting Card Shop
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Review summary

Created with AI, based on recent reviews

Considering 1,804 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its excellent quality, with many appreciating the wide choice of designs and clear print. The delivery service is consistently highlighted as quick, reliable, and often arriving earlier than expected. People also commend the overall service, noting the ease of the ordering system and the great selection of cards and gifts available. However, some people were dissatisfied with their orders, particularly concerning flower deliveries, which arrived in poor condition. There were also instances where cards did not arrive on time or were not delivered at all, causing disappointment, especially for special occasions like Mother's Day. Additionally, a few customers experienced issues with missing items from their orders.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the great selection of cards... See more

Delivery service

Customers generally express satisfaction with the delivery service, frequently highlighting quick delivery... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality of the cards, noting they are... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of ordering, quick delivery,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality card. Colours portrated as seen on screen. Wide choice of script, and clear print. Message written as requested. Will order again from this company.

Rated 5 out of 5 stars

I made up two photo cards for my daughter's birthday and they were very well received. The system is easy to use and the quality of the cards is great. I have used Thortful previously and feel I can r... See more

Rated 5 out of 5 stars

Really pleased with the face swap card. It made the card really personal and I am sure that the recipient will love it. Delivery was extremely quick and the quality of the card is excellent.

Rated 5 out of 5 stars

Good level of service and quick dispatch. Happy with product options and designs available for different requirements.

Company details

  1. Greeting Card Shop
  2. Gift Shop

Written by the company

Discover the latest greeting cards designed by the top creatives from across the globe.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

67K reviews

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Rated 5 out of 5 stars

Great choice

Site is easy to use. Good value for money. Good choice of cards and gifts. Loved how you incorporate the chocolate bars into the card.

11 May 2026
Rated 1 out of 5 stars

287828838 order number verified buyer.

287828838 order number verified buyer.
A5 Bridgerton style birthday card. If I'd known it was just going to be an A4 piece of card folded in half with terrible quality printing that looks like it was done in 10 seconds I would not have wasted my 5.39 and got my 6 year old to draw it instead !
They should be ashamed !

16 May 2026
Unprompted review
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Reply from Thortful

Hey Michelle,

Thank you for taking the time to leave a review.

We put a lot of love into packing your order, so we'd expect your order to arrive in much better condition than described. Since all our orders are handcrafted, this should’ve been caught before it left us, big apologies for the slip-up!

We'd love to look into this further for you, but we can't see you've been in touch. Please do reach out directly at talktous@thortful.com, and a member of our team will do their best to get to the bottom of this for you! :)

Thanks,
The thortful Team

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