Thompson & Morgan Reviews 

When the plants arrived they were in a battered box ,left on the doorstep upside down despite arrows and printing on the box indicating that it contained life plants and had to be kept upright. The plants were completely broken and I had to get because one of them was now unavailable and you wouldn't let me swap in for another one of the same price which I don't understand at all. I will think hard before I order again although I must say thank you for the prompt refund which I used to buy plants from my local garden centre. You could have kept the business if you had been more flexible about the replacements!

Plants well packed.packaging excellent. Plants are BLOOMING lovely.My hanging baskets are a dream.Lavenders growing great.Really happy cos when I've bought from another supplier the flaming Plants have died!!!

I ordered (and paid for) 4 Dahlias. I only received 3, expecting the fourth to arrive later. So far it has not arrived - I’m beginning to believe it will not materialise!

good as expected

Always a good company to deal with

Good communication of deliveries and any delays

Slow delivery.All plants too weaMayk or dried up on arrival. None of £80 worth
survived. Never again.

Quality of plants was good with strong root systems and order promptly delivered

Erigeron plants arrived dried up and dead. I messaged customer services but never received a reply.

I had ordered twenty odd packets of seed,two of which were missing,i phoned the customer service no and recieved them within two days,not a bad service.

The products from this company always good condition well packed and secure on delivery if any problems they sort it straight away prices are great. Would definitely recommend Thompson and Morgan.

Never problem with a company. Even if plants may be better quality (very rarely for a price on sale) I never had any issues with them.
Customer service is the best!
I’m a permanent customer and on top of that a club member.

I have to wait till end of September to receive this item so cannot really give any comments yet

Ordered a pack of begonias via qvc uk and upon arrival they looked a bit tired. Once planted only 2 survived
Very disappointed and advised qvc ...could not send back obviously.

I've placed three orders with T&M this year - all have gone wrong.
1: Citrus tree ordered in January for delivery end Feb: after two advised delays finally delivered late April.
2: 9 Osteospermum plants ordered end April: only 3 delivered. Another 9 promised with an agreement to ship end June after my holiday. Product shipped early while I was away. Changed delivery address on courier's website but this was ignored so product was left behind a bin in roasting weather. By the time it was found 5 of the 9 plants were dead.
3: Pomegranate bushed ordered late April for delivery end May. Delivery date postponed twice and product still not delivered three weeks after second postponement date so cancelled order.

I ordered 2 tutti fruity hanging baskets on 2-7-26 for delivery on 11-7-26 then 24-7-26 then 31-7-26 then was told a few days ago they were no longer available. I needed them for my wife’s 80 birthday party on 1st August . Not very happy .