The Bean Shop Reviews 

129
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and freshness of the coffee beans, noting a wide, interesting selection of delicious blends sourced from around the world. Shoppers regularly mention that the staff members are exceptionally friendly, welcoming, and deeply knowledgeable regarding all the available products in store. Buyers also appreciate the prompt and reliable delivery service, which consistently ensures that packages arrive quickly and always in pristine condition. Additionally, people highlight the remarkably smooth online ordering process, making it very easy to safely purchase favorite items without experiencing any hassle.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently praising the excellent quality, fresh... See more

Service

Consumers find service to be of exceptional quality, consistently praising the prompt, quick, and efficient... See more

Staff

Reviewers highlight positive aspects of staff, describing them as amazing, magnificent, and always ready to... See more

Quality

People report positive experiences with quality, highlighting the excellent selection of fresh beans and... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting that parcels arrive very quickly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been subscribing to The Bean Shop for some time now and they never disappoint… there’s a reason why I purchase my coffee from as far as Perth when I live in Southampton! My favourite is Colombia... See more

Rated 5 out of 5 stars

Such an easy shopping experience. I phone as I live further away. Delightful helpful upbeat staff where nothing is too much trouble. Clear communication and a very caring of customer ethic shines thr... See more

Rated 5 out of 5 stars

Always superb servce. Do not buy my coffee anywhere else. Particularly quick dispatch of an order of fresh roasted beans just after Christmas when I was getting short in tme for New Year

Rated 5 out of 5 stars

I ordered some coffee beans - Luwak (Bali) and Jamaican Blue. This shop posted out my order very quickly and it arrived in perfect condition. I really like how personable it appeared and they even add... See more


Company details

  1. Coffee Roasters
  2. Coffee Store
  3. Coffee Wholesaler

Written by the company

Founded in 2003, The Bean Shop is a specialist coffee roastery and retailer based in the heart of Perth, Scotland. We are passionate about sourcing, roasting, and sharing the finest coffees from around the world. Our carefully selected beans come from dedicated producers who prioritise quality, sustainability, and ethical farming practices. At The Bean Shop, we roast our coffee in small batches to bring out each bean’s unique flavour profile. We believe that great coffee should be both accessible and enjoyable, whether you’re a seasoned aficionado or just starting your journey. We supply freshly roasted coffee for retail customers, wholesale and coffee subscriptions, with online orders dispatched quickly in planet friendly packaging. Our Perth shop is a welcoming space where customers can browse our range, chat to our expert team, and find the perfect brew to suit their taste. With a reputation built on quality, knowledge, and personal service, The Bean Shop has become a trusted name for coffee lovers across the UK and beyond. We’re proud to be an independent business rooted in our local community and fuelled by a true love of coffee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(129)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great coffee as always

Great coffee as always. Delivery is quick and everything arrives in good condition. I have been getting my coffee from the Bean Shop for a while now and have never been disappointed.

25 March 2026
Rated 5 out of 5 stars

The best!

Despite occasionally trying other roasters we’ve yet to find one that produces better coffee than the Beanshop. A good range of coffee and teas at realistic prices and delivered promptly.

25 March 2026
Rated 5 out of 5 stars

Coffee at its best

Helpful staff, good choice available, quick and efficient service. Glad to support small growers too. This was a present for a friend - 6 months of coffee. She loves it as did I when I got mine 10 years ago! And still drinking.

23 February 2026
Rated 5 out of 5 stars

Happy coffee excellence

Such an easy shopping experience. I phone as I live further away. Delightful helpful upbeat staff where nothing is too much trouble. Clear communication and a very caring of customer ethic shines through. The coffee is excellent too, and much enjoyed with and without friends. What is not to like?
If only more businesses were like this our world would be so much happier

23 February 2026
Rated 5 out of 5 stars

The speed of delivery is awesome

The speed of delivery is awesome. Despite living in the Northern Isles, the package is usually through the door within 48 hours of the order being sent. Other companies could learn a lot from the company’s efficiency.

26 January 2026

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