I’ve been subscribing to The Bean Shop for some time now and they never disappoint… there’s a reason why I purchase my coffee from as far as Perth when I live in Southampton! My favourite is Colombia... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Such an easy shopping experience. I phone as I live further away. Delightful helpful upbeat staff where nothing is too much trouble. Clear communication and a very caring of customer ethic shines thr... See more
Always superb servce. Do not buy my coffee anywhere else. Particularly quick dispatch of an order of fresh roasted beans just after Christmas when I was getting short in tme for New Year
I ordered some coffee beans - Luwak (Bali) and Jamaican Blue. This shop posted out my order very quickly and it arrived in perfect condition. I really like how personable it appeared and they even add... See more
Company details
Written by the company
Founded in 2003, The Bean Shop is a specialist coffee roastery and retailer based in the heart of Perth, Scotland. We are passionate about sourcing, roasting, and sharing the finest coffees from around the world. Our carefully selected beans come from dedicated producers who prioritise quality, sustainability, and ethical farming practices. At The Bean Shop, we roast our coffee in small batches to bring out each bean’s unique flavour profile. We believe that great coffee should be both accessible and enjoyable, whether you’re a seasoned aficionado or just starting your journey. We supply freshly roasted coffee for retail customers, wholesale and coffee subscriptions, with online orders dispatched quickly in planet friendly packaging. Our Perth shop is a welcoming space where customers can browse our range, chat to our expert team, and find the perfect brew to suit their taste. With a reputation built on quality, knowledge, and personal service, The Bean Shop has become a trusted name for coffee lovers across the UK and beyond. We’re proud to be an independent business rooted in our local community and fuelled by a true love of coffee.
Contact info
PH1 5LB, Perth, United Kingdom
- www.thebeanshop.co.uk
4.9
Excellent
129 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great selection of coffee
Great selection of coffee. Lovely helpful staff, who always have a smile for their customers - a pleasure to be able to support a local business.
25 July 2026
Fantastic Beans!
Fantastic Beans!
Lovely selection of coffee, high quality and very tasty. Customer service excellent too. Delivery is always quick and good value. My favourite independent supplier, and while not a “big name”, I’ve been happily surprised to find their beans used across Scotland too!
24 June 2026
Really good coffee. Really good service
Great coffee, which I've been buying from them every 2 weeks for the past 6 years. The quality and freshness of the roasting and the beans they use is the most important thing but the ordering process is slick and, given I favour just in time delivery, their delivery is 100% reliable too. Thanks also to my brilliant postie.
24 June 2026
The staff are amazing
The staff are amazing - very helpful and nothing is too much bother. Highly recommend.
24 June 2026
Great coffee and friendly service
25 June 2026
Prompt service and great coffee
Prompt service and great coffee. I get the monthly special, so different every time.
One month, I got beans instead of ground. I phoned and they changed it the next day. Great service.
24 June 2026
Friendly and knowledgeable staff
24 June 2026
Been using for a long time
Been using for a long time, perfect product with fast delivery
24 June 2026
Excellent company to deal with.
The Bean Shop is very efficient in dealing with orders and subscriptions and the coffee and tea are excellent. Also very friendly and helpful in person.
25 May 2026
Great service
Great over the counter service from knowledgable staff, great delivery service and delicious coffee.
25 May 2026
Ordered multiple times from here now…
Ordered multiple times from here now and go for the gourmet blend. Fantastic flavour in every sip
21 May 2026
Unprompted review
Long-time customer
Have been buying coffee from the Bean Shop since it first opened, in person while I worked in an office just down the same street and by mail since retiring a few years ago. The coffee is excellent and the staff are magnificent - very friendly and knowledgable.
24 April 2026
Perth Bean Shop
An easy online ordering process. I was contacted when the order was ready, and it was there to pick up. The staff are friendly, and the selection of teas and coffees is good.
24 April 2026
Great choice and friendly service 👍
24 April 2026
Always service with a smile and you…
Always service with a smile and you cannot fault the efficiency.
24 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.