It’s a scum. They stole me 5.700EUR for the US Open 2026 final… wrote them 20 mails, nothing. Never got the two tickets. This order: [Order #41679] (10 January 2026) Day 15: Men's Final, U... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We bought in advance - 6 moths prior two tickets :Day 14: Women's Final, Court Philippe Chatrier, Day Session, Roland Garros - Category 3. Event Date: 06/06/2026 11:00 . Tomorrow whole family is flyin... See more
Company replied
We were initially a bit concerned because the tickets arrived only three days before the event, but everything turned out perfectly. The tickets were excellent — we had seats in Row 10, Section K3, wh... See more
Company replied
We ordered tickets for RG men final on Sunday in October 2025. It is still two days left and we haven’t received tickets yet. Whole trip to Paris revolves around Rolland-Garros and we are panicking... See more
Company replied
Company details
Written by the company
Selling tickets is in the DNA of our company. The passion for sport, with tennis in particular, was central to the establishment of Tennis Ticket Service. It all started in 2007 when the ‘event junkies’ behind the company visited a lot of tennis matches. Tickets became increasingly difficult to get, causing the idea to expand the network to a wider audience than friends and family only. This is how something that started as a way to visit the best events ourself, has grown to Tennis Ticket Service. The platform to help everyone get those hard to get tickets.
Contact info
2.3
Poor
227 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Loyal grand slam ticket customer
Tennisticketservice is a very convenient and reliable way to purchase tennis tickets. Seats are of good quality and ticket delivery prompt and easy.
4 November 2018
Unprompted review
Excellent service
Excellent service! Even received better tickets than I original ordered.
24 March 2018
Unprompted review
Great products and great service
Great products and great service. They have many different service options such as: chat, email, telephone and even whatsapp!
12 February 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.