Tennis Ticket Service Reviews 

My husband purchased tickets for RG and we had quite a week or two of suspense with this company, not knowing when the tickets were going to come, not able to call anyone on the phone, and reading all the buzz online (which made me almost despair fearing of fraud). For several days things were very tense, and I expected to find that we would not receive anything or that if we got tickets that they would not be legit. But we got the email with today’s QF tickets on Monday morning and tonight we went to the venue to see if the tickets worked. And they did, with a secondary ticket printed in my name once the billet was scanned at the entrance. They were 100% legit, and I got to watch Nadal and Djokovic as my first match at RG. I don’t think this company is necessarily trustworthy and I probably won’t ever do business with them again, and you have to keep writing emails to clear up issues and to keep on their case. But what I do know is that they sent us legit tickets which gave us entry to PC. They could have blown us off, took the money and ran, or sent fake tickets, but at least in what happened tonight, that is not what tennisticketservice did. They also sent us tickets for tomorrow night, and they still owe us tickets for the semifinals and finals. I will update in case things go awry.

I bought tickets for the finals paying approx €7000 to threat my family after a serious family accident.

They have been difficult to trust as they were constantly finding a reason not to send the tickets.

However, I must admit that they managed to deliver and I had ok seatings.

Hi, I have to comment on what Stephen Lawson wrote 3 days ago.
I am also waiting for tickets for the quarter finals.
It must be fake. They are still selling tickets on their website for every upcoming match.
This is impossible.

They are probably just saying that the tickets arrive one day before the match to avoid too many bad reviews while they are still making money with their fraud.

It is crazy how big this is. Very seriously looking website, well translated and then also these probably fake reviews here at trust pilot about successfully receiving tickets for previous events like the Australien Open.

Also that they answer on emails with service personnel.

However, they are not reachable by phone. They have an automatic message there. That they are on WhatsApp with the same number is also not true.

For such a big and expensive event as the French Open, all this effort is probably paying off for them very well…:-(

I was redirected to their website I thought it was Roland Garros official website. So I got 4 tickets for outside courts in a hurry which cost me £384 and £12 extra for the exchange rate. The cost of the same ticket in the official Roland garros website was £20 adult and £10 child. So I would have actually paid £70 for the same ticket. The same day as realised it I tried to call them no answer so emailed them and they said only 40% would be refund. I was so mad at myself for not looking at the website before buying. I still haven’t got my £40% refund. Fraud company. Taught me a lesson.

We visited the ATP-Finals 2021 in Turin and got the tickets just in time, two or three days before the event started. But the service tennis ticket service provided was perfect: they managed that we sat all together and had the same tickets for all four sessions. Due to this they even graded some of the tickets up!
The only thing was that the conversation was just possible via mail and in English (no problem for us). The answers came some!
Thanks a lot!!
Marion

It is a scam, do not order tickets here!
We payed Euro 924,- for 2 first round tickets for Roland Garros through this company. We did not recieve the tickets and can not get in contact with Branko from tennisticketservice.

As being on the very vulnerable list I have asked if ticket service could refund our ticket for the event they have cancelled due to the covid19 pandemic but they refused. I find shocking that they imply that we should put our lives at risk by pretending they could not refund and resell the tickets for next year (as a vaccine is unlikely to have been distributed by then and we would therefore still be at risk) This is a very disturbing policy and a terrible way to treat us. Shame on this company for their very little humanity.

I got my tickets in time. I contacted the company via e-mail and got the information I asked for.

The tennis ticket service was great. We got all questions answered and our tickets prior to leaving. We had great seats too.

It was really Great. Everything got right.

Great job, everything went right, really responsive these guys even in the midnights

Tickets were in the back two rows of the front section. Disappointed that they were not nearer the front.

Excelent service!! Delivering tickets o time and incredible locación in row number 4!! Wonderful experience

Everything worked perfectly

I get my Ticket like an E-Ticket. It was easy and without Problems.

Due to an injury wasn't able to visit AO in Melbourne.
On my asking: Tickets not "token back".
My Travelinsurance payed the prices.

Simple to use, tickets were correct.

Everything works perfect. I would prefer your Services at any time in the Future. Thank you very much

Very good tickets ...and not not to expensive...great experience..thx