Swagger & Swoon Reviews 

So so impressed with Swagger and Swoon. The ties we ordered for our wedding were perfect and such good quality. I later ordered a sash for my daughter and the customer service team were great in making sure it still matched the ties. Highly recommend!!!

Great service provided at a reasonable cost. the swatches were very easy to order and to match to the bridesmaids dresses. There was a slight delay with the manufacturing process but the customer services were very courteous and prompt with their reply and it was on its way within a couple of days. They even send you a message on your wedding day wishing you well

What a fantastic company to work with in the build up to our wedding. The whole process was easy from start to finish. The website is easy to navigate and the sensibly priced swatches allowed me to choose the exact colour and pattern for ties and pocket squares. The responsiveness and communication from the team were second to none. I couldn't recommend Swagger and Swoon highly enough - they will eliminate any stress around ordering Groomsmen accessories and provide you with high quality goods at very reasonable prices.

We couldn't fault the service that we had from Swagger and Swoon. They were brilliant from start to finish and kept us updated every step of the way. We ordered cravats, children's bow ties and adult ties for our Groomsmen that matched our bridesmaids dresses. We sent off swatches from the bridesmaid dresses and were able to get a great match that we were really happy with.
I would highly recommend their services to anyone looking for matching ties. Thank you!

One of the best companies I have ever dealt with. Great customer service from start to finish. They helped me pick out the perfect bow tie and pocket squares to match my bridesmaid dresses and the match couldn’t have been better! Brilliant communication including wishing us a great wedding day and following up after the event. Highly recommend this company - don’t hesitate if you are thinking of using them!

We received great service. Samples arrived quickly and we were pleased to find a pretty perfect match. However, we were short on time and needed to ensure delivery before the standard quoted lead time. The company invites you to call and discuss if timing looks a problem, which we did. Juss was nothing but helpful and arranged our order fullfillment to be brought forward, arriving with days to spare. There were regular update texts and a good luck message for the wedding day. This was exceptional, responsive customer service which was refreshing to receive. We would highly recommend.

Ordered swatches for my sons wedding. Beautiful colours that matched the bridesmaids dresses. Had a few questions and called them, so helpful and placed my ordered. Great customer service, as they kept me updated. When they arrived we were so happy with them as they were beautiful. Got a lovely text on the day of the wedding, wishing us well. Would highly recommend.

First class service. Added an extra tie at short notice. All ties excellent and colour matched perfect and would highly recommend.

Ties and pocket squares are just as described and lovely quality.

I knocked one star off this review as communication could be better with this company. They email saying orders will be dispatched within 2-3 weeks. Mine took slightly longer (4 weeks). This isn’t a problem, but I had noted the negative reviews about timescales and communication and so spent a lot of time chasing them to ensure my order arrived in time for the event.

Great product but would beware if you’re ordering with a tight turnaround as it can cause stress!

Really good quality product, made and delivered quickly, great commucation

Excellent company. Customer service is second to none and communication very good. Ties and pocket squares perfect colour and high quality. I have no problem in recommending Swagger and Swoon.

The customer service has been outstanding. They really went above and beyond in helping me find the right colour ties for my wedding. I had to send one order back and within a week I’d had new swatches and the new ties arrived within days. They were perfect. The communication and constant updates was so reassuring at such a busy and stressful time. Highly recommend

Got samples sent out first so I could match my dresses,
Ties were perfect and of good quality.
Extremely helpful customer services from
start to finish. I noticed I was a tie short 2 days before my wedding and they sent one out next day delivery for me.
Would use again and would recommend.

Great quality items arrived well in advance of the wedding date. However I had a mishap with one of the ties and pocket squares only 3 week before the wedding, the customer services team ( namely Juss) helped me out massively and rushed an additional tie and pocket square through. Can't recommend them enough xx

Fantastic service !! I was a little concerned that the tie I ordered for my father would not arrived on time as it had taken a little longer than the 2-3weeks . After sending an email I received a very prompt reply assuring me not to worry as they had my wedding date and it would arrive on time. True to there word it arrived 3 days later and matched my mothers outfit perfectly. Wedding was perfect as was the tie .
Many thanks

A big thank you to Juss and the team for getting our order sent over in time!

Swagger and Swoon went above and beyond to get me the ties I needed in time for my wedding date! Customer service is excellent and I would highly reccomend to anyone looking for colour matched wedding ties! The quality if the ties is amazing! Thanks swagger and swoon

Outstanding customer service and high quality products. Placed a last-minute order due to our wedding ties being the incorrect shade. Ayesha acknowledged my order within 24 hours and ensured that our order was processed to our wedding date deadline instead of leaving it to normal business lead times. I cannot thank you enough for what you did, you were a lifesaver!! We had a fab wedding on Friday, and everyone looked amazing in their suits with your ties & pocket squares ❤ thank you, thank you, thank you!!

Do not order from this company unless you're prepared to wait a long time for delivery. I've been waiting 5-and-a-half weeks now (vs the 2-3 weeks they claimed at checkout), with no end in sight.

I wouldn't mind a slight delay, but their customer service won't give me any meaningful updates. Just vague reassurances that "it'll be ready in time for the wedding", which is difficult to trust if they can't give even a delivery window.

Given the length of time other reviewers have been waiting, I'm not optimistic about receiving my ties by my wedding date despite ordering months in advance.