On July 7th my husband and I visited Luscombe dealership in Leeds as we wanted to change our car. It was a totally stress free experience. My husband and I felt no pressure and we were left to just b... See more
Company replied
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On July 7th my husband and I visited Luscombe dealership in Leeds as we wanted to change our car. It was a totally stress free experience. My husband and I felt no pressure and we were left to just b... See more
Company replied
The days of shady car salesmen are well and truly over, certainly at Suzuki luscombe anyway. What a pleasurable experience it was to buy the car from here. Never felt pressured, always felt informed,... See more
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Bought a Baleno from Luscombe. Great experience. Long test drive offered, fair part exchange price and vehicle fully serviced with new MOT. No pressure to buy. Excellent pre collection video showing a... See more
Company replied
The family owned garage that has serviced the family cars for years recommended I look for a used Suzuki to replace a 14yr old VW. Luscombes in Leeds were personally recommended & my apprehension abo... See more
Company replied
A multi-award winning Suzuki dealership which does things differently. Straight talking sales staff with managers who come out the office. Refreshingly, we wont sell you a car, but we will help you buy one.
Low Road, Hunslet, LS10 1QR, Leeds, United Kingdom
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On July 7th my husband and I visited Luscombe dealership in Leeds as we wanted to change our car. It was a totally stress free experience. My husband and I felt no pressure and we were left to just browse around the cars. When we saw a car we liked we went into the showroom and spoke to James who was very friendly and helpful. He told us about the car and we then went out for a test drive. We got a good offer for our car. We picked the new car up a few days later and have been extremely pleased with it. My husband and I can definitely recommend Luscombe. Thank you to James for looking after us so well.

Reply from Luscombe Suzuki Leeds
Another excellent experience at Luscombes today.
My eVitara needed a new windscreen & a fiddle to the mirror which was causing a vibration & a headache.
All fixed on time, perfect.

Reply from Luscombe Suzuki Leeds
Bought our car here and Levita was amazing. So friendly and helpful with everything. Amazing service from Luscombe Suzuki

Reply from Luscombe Suzuki Leeds
Great customer service for Graham very professional

Reply from Luscombe Suzuki Leeds
The strap line “we won’t sell you a car but we will help you buy one “ is absolutely spot on, Andy was extremely helpful and knowledgeable and not at all the pushy salesman you expect from a car dealership. Can’t recommend highly enough.

Reply from Luscombe Suzuki Leeds
Anthony at Luscombes Leeds advised me from my initial enquiry through to me picking up my new car. He was able to give me options and to respond to my questions in a way which made me feel confidence about my purchase.

Reply from Luscombe Suzuki Leeds
Excellent service throughout the buying process

Reply from Luscombe Suzuki Leeds
Anthony helped me with the purchase of a used car, together with the part ex. of my old car. The process was explained clearly, without being pushy in anyway to go ahead.

Reply from Luscombe Suzuki Leeds
From the moment we made our first enquiry we were greeted with a warm & welcoming reception. Levita was there to greet us when we arrived & enabled a smooth and unpressured purchase of a new vehicle & a fair part exchange of our old vehicle. The handover was so informative having received a personal video introducing me to my new car which was awaiting collection that afternoon, to the sales team & Levita welcoming us to the showrooms once more. I would recommend Luscombe Suzuki Leeds unreservedly.
Thank you.

Reply from Luscombe Suzuki Leeds
Disapointed with my recent visit to luscombs suzuki ,for mot and full service ..
Did not send me the useual video of my jimny being checked ,I had to wait for parts ,that's okay but next day I waited until 4.50 pm to ask if ready said yes if you can get here in 15 mins or leave it there for another day ..picked up tires were covered in an orange coloured dust/ dirt ? They used to send car back clean ..and this time did not send me an invite to review service .feels very different to previous years

Reply from Luscombe Suzuki Leeds
Recently returned for my annual service and warranty work I would like to convey to the whole reception team what a great experience it was very relaxed and friendly very genuine that's hard to produce and maintain over a period of time but you've smashed it. The car buying experience is top notch but as important the after care service is the best around. I live around an hour's drive away but it's worth travelling to know how you will treated and valued.

Reply from Luscombe Suzuki Leeds
Wonderful service from this garage from start to finish I would not hesitate in recommending them. I dealt with Andy who was so good and kept me informed of everything. I love my new Suzuki Ignis it’s a fabulous little car

Reply from Luscombe Suzuki Leeds
Just reflecting on the decades of good deals, servicing and no fuss business we have had with Luscombe's.
Keep it up.

Reply from Luscombe Suzuki Leeds
Luscombes Suzuki car service excellent
Efficient and very professional

Reply from Luscombe Suzuki Leeds
Luscombe offer a great car buying experience for the customer which they delivered over and above.

Reply from Luscombe Suzuki Leeds
I was well looked after by Luscombe when I purchased a Susuki Vitara. Nothing was too much trouble and they were very responsive. They saved me time by bringing a car to test drive at home and then delivering my new car to me. I was helped to set up the technology. What a great team.

Reply from Luscombe Suzuki Leeds
Bought a Brand New Suzuki S cross Ultra Allgrip last year. Everyone was so friendly and Andy Jordan was so patient and gave me lots of advice. Just had my car in for it's yearly service and it was so nice to be welcomed back-Andy even remembered me (despite calling him the wrong name!) The service was so much better than at other dealerships. I only had one text to remind me my service was due and not numerous phone calls, texts, emails as I had from my previous dealership. My car was given a time slot and was ready when they said it would be. The price was the price quoted and everything they said they would do was done-including the wash and vac, which again was never carried out by previous dealership. I was made to feel very welcome again and I even got a years breakdown cover for having my service done there. I just wish I'd been with them before as I said it is so much better that the dealership I had been going to near where I live. It may be a little more expensive that other garages but it is so worth it.. I highly recommend Suzuki Luscombe and am so pleased I am now dealing with them.

Reply from Luscombe Suzuki Leeds
Just taken delivery of our new motor & everything that you need when buying a car is there for you at Luscombe’s,no hassle friendly sales guy (andy Jordan) made us feel involved in every aspect of buying our car it’s good to know that there is still honest dealerships out there I have now bought two cars from Luscombe’s & hopefully this one won’t be our last.

Reply from Luscombe Suzuki Leeds
I have purchased a number of cars from Luscombes and I cannot speak highly enough about them. This time the help I received was second to none. I would highly recommend anyone wanting a car then contact Luscombes. The experienced and friendly staff will do their best to help you. Thank you Luscombes you are fantastic.

Reply from Luscombe Suzuki Leeds
Great experience from start to finish. Friendly dealership. Not pushy. Everything explained clearly. Always happy to answer any questions. Great aftercare service. Really happy with my Suzuki car purchase.

Reply from Luscombe Suzuki Leeds
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