Support.com Reviews 296

my experience was great because of my knowledgeable technician

Noel was very professional and solved my issues on 3 PCs during call. He was polite and friendly as well.

Technician was very knowledgeable and friendly. He made it a positive experience.

The company failed to tell me anything about the change of company or the new contact number. I have been with Support.com for a long time and I found that this change was very confusing. I should have been given better information regarding the change. All I was told was the price increase which is hard on me being on social security and 78 years old. I hope you feel that you can send me future information faster to avoid the confusions I have had. I almost quit the company because I didn't recognize the new company and thought it was a scam.

very polite, knowledgeable and fast at restoring my program

Problem was solved by Rainniel Santos. He was polite, patient, and explained things very well.

Alvin Jason Maligna was very personable and seemed to take pride in his work. He knew what he was talking about as he activated my 1 year System Mechanic Ultimate Defense and he added time to my screen time. Thank you , Alvin, I appreciate your help!

Timely, easy amd didn't make me feel dumb.

The fact that my computer was serviced professionally without leaving my house and at a reasonable price. It's also nice that you are available any time I need you!
Thank you for your awesome work.

Tech Guy made me feel comfortable from beginning to end of session. I understood everything he told me. He is well versed in his job. Jon spoke great English.

The tech was very professional and helpful in solving my problem

Tech assigned to fix the problem was professional, easy to understand and extremely competent is solving and correcting the problem which I had encountered.

Quick, trustworthy and accurate.

The support guy gave me a quick and working solution to my problem.

Jon did a fantastic job of explaining things and it was helpful that he spoke English so that I could understand what he was saying to me.... he was amazingly awesome and does his job with the utmost respect and consideration to people like me who don't really know much about computers.....

The services that were given were done with courtesy and professionalism. Communication was excellent, and the problem resolved.

The Tech support is FABULOUS! I wish I knew even a little of what they know. I love them, and the Philippines is where they are all learning and helping people like me. I appreciate the service they render!

Tech was excellent. Nice to be able to have tech take over as I have limited knowledge on technical issues.