Awful website, awful product. Can't even log in to the site. I had to call to cancel my subscription and the lady argued with me for 20 minutes about cancelling it.
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In that I am not very "tech savvy", US Tech provides peace of mind. Today, an irritating defender flashing chaos appeared out of nowhere. Here comes Riza and Jeremy to the rescue. Not once, have I... See more
Tech called 30 minutes before scheduled and gave a name I had not heard before. And almost immediately he asked for my IOLO USER Name. I have been having trouble with potential hackers and am wary... See more
I really, really appreciated that the source of the problem was fixed, but the reason I waited so long to call was I hate having to explain why I cannot afford more of your products, it is extremely s... See more
3.5
Average
296 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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called back quickly and solved the…
called back quickly and solved the problem
21 August 2023
Unprompted review
Thank You Michael an excellent tech …
Michael is an excellent tech Professional and very nice to talk to explained things as he did and helped me to know what to do next time I have had very awesome techs when I call Michael gets highest marks great asset to US Tech support
21 August 2023
Unprompted review
Level two tech very knowledgeable
Level two tech very knowledgeable, polite, professional.
He focused on resolving my problem.
Did not feel rushed.
21 August 2023
Unprompted review
Pedro was excellent
We had an excellent tech support person (Pedro) who was knowledgeable, professional, friendly and patient.
21 August 2023
Unprompted review
Great Service
It did take a couple of days for me to receive a connection for service. However, once I connected with USTech, the rep/tech person called back quickly and the cleaning of my PC was excellent. I also spoke with the tech about a couple of issues and he was helpful. He is a good teacher and I learned a couple of good tips.
21 August 2023
Unprompted review
WELL DONE TECH FOR SORTING MY SYSTEM OUT
It was extremely clever how the Tech sorted my problem
20 August 2023
Unprompted review
professional and skillful, proactive as well.
The techinican listened to the problems I had encountered, and very experienced solved the problems.
20 August 2023
Unprompted review
They did a good job .
20 August 2023
Unprompted review
My PC now runs fast as it should.
19 August 2023
Unprompted review
Technician was professional and my…
Technician was professional and my problem was solved within minutes
19 August 2022
Unprompted review
This is a one stop shop for protecting your computer.
The service addressed my issues, was streamlined and not too confusing, expensive, or time consuming.
18 August 2023
Unprompted review
Understandable and patien t in working…
Understandable and patien t in working with me, computer illiterate.
18 August 2023
Unprompted review
Technical support is outstanding!
I had to call several times to get a technician scheduled for my computer, but once he finally called me, his work was very fast, accurate and helpful with some changes he made for me. Thank you, Roy!
18 August 2023
Unprompted review
Easy to work with.
17 August 2023
Unprompted review
After a tech called me back we finally…
After a tech called me back we finally got the issue resolved. He did ask if there was anything else he could do, and he did it.
17 August 2023
Unprompted review
John was most professional and…
John was most professional and addressed my issues
17 August 2023
Unprompted review
I am amazed at how these experts fixed my computer issue!
I am amazed at how the expert technicians were able to remotely move around my computer as if they had set it up themself, I cannot even do it... they were so knowledgeable it was scary! They were able to answer all my questions and gave me a secure feeling about what they were doing. I would recommend anyone that had any issues with their computer to these people! Thank you for your help and getting my computer back up and running.
16 August 2023
Unprompted review
excellent communication and problem…
excelent communication and problem fixed in a timely manner.!
15 August 2023
Unprompted review
Iolo Rapid Respose!
24 hours after email request, live transatlantic phone call with technician loaded my computer, set up System Mechanic, and set it running. 6 minutes total, and everything is great.
15 August 2023
Unprompted review
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