Awful website, awful product. Can't even log in to the site. I had to call to cancel my subscription and the lady argued with me for 20 minutes about cancelling it.
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See what reviewers are saying
In that I am not very "tech savvy", US Tech provides peace of mind. Today, an irritating defender flashing chaos appeared out of nowhere. Here comes Riza and Jeremy to the rescue. Not once, have I... See more
Tech called 30 minutes before scheduled and gave a name I had not heard before. And almost immediately he asked for my IOLO USER Name. I have been having trouble with potential hackers and am wary... See more
I really, really appreciated that the source of the problem was fixed, but the reason I waited so long to call was I hate having to explain why I cannot afford more of your products, it is extremely s... See more
3.5
Average
296 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Agent was clear and professional
7 August 2023
Unprompted review
Helpful and professional service.
7 August 2023
Unprompted review
nice to understand and clearly a…
nice to understand and clearly a helpfull experience with the tech support
6 August 2023
Unprompted review
My technical problems were solved and in a timely fashion.
My technical problems were solved and my pc is performing like new again. Thank you Ranielle Santos.
6 August 2023
Unprompted review
technican was very helpful
6 August 2023
Unprompted review
Michael did not waste time by telling…
Michael did not waste time by telling me that I was an idiot but treated me with respect and helped me solve my problems quickly and politely.
6 August 2023
Unprompted review
My review and experience with stop zilla
The tech was great, but stop zilla has problems validating me to where I can get technical support
5 August 2023
Unprompted review
My Iolo Experience
Everyone I spoke with was extremely helpful and very nice.
6 August 2023
Unprompted review
The knowledge and helpfulness I receive…
The knowledge and helpfulness I receive when my computer breaks down. You guys are not perfect - some of the staff I have spoken with are too pushy selling your product. All in all - everything is good.
6 August 2023
Unprompted review
Someone who wants to do a good job
She knew what she was doing and did not rush to fix the problem. She was very easy to talk to. I wish I could always get her when I needed help with my Lap top.
5 August 2023
Unprompted review
a great job and well done
your tech, is a very fine professional indivdual, and a great help to me.
5 August 2023
Unprompted review
1st rate technical support
Quality tech support available whenever needed.
4 August 2023
Unprompted review
Notice that another Technician will be handling my call.
Tech called 30 minutes before scheduled and gave a name I had not heard before.
And almost immediately he asked for my IOLO USER Name.
I have been having trouble with potential hackers and am wary about disclosing any extra info. to unknown callers.
In the future, when someone from IOLO picks up a job ealy, they should Identify who they're substituting for.
5 August 2023
Unprompted review
Very good advice and was very helpful…
Very good advice and was very helpful with my understanding of what he was doing
Thanks
4 August 2023
Unprompted review
The customer service representative and…
The customer service representative and the service Technician were very professional and wanted to make sure they understood what my computer needs were. Very satisfied with there help.
5 August 2023
Unprompted review
Tech Roy knew what to do.
4 August 2023
Unprompted review
They answered all my questions and got…
They answered all my questions and got the system up and running.
4 August 2023
Unprompted review
Follow all the leads and give complete description of issue.
The Tech made my experience one that was seamless and asked all the right questions. He did all the work for me. Much appreciated.
4 August 2023
Unprompted review
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