I was served by a very polite young lad on till, name badge Thomas, what an absolute pleasure; great service, and wonderful manners, want to take him round my grandparents. :) Also I'd like to poi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I visited Superdrug, in Leigh on sea Broadway today looking to get my ears pierced. This was my first piercing so I was very nervous. From the moment my piercing artist Lauren greeted me she made me f... See more
Company replied
I went to the Charlton Superdrug store and I had no idea where anything was and the nice girl called Kay-Leigh helped me out with the things I was looking for. She was nice and really patient with... See more
Company replied
Today I visited Superdrug at Banbury Gateway Retail Park , as I walked in I was greeted by Chloe P , who assisted me around the store and listened to my questions and gave swift answers and great advi... See more
Company replied
Company details
Information provided by various external sources
Shop online with Superdrug, the UK's second-largest health and beauty retailer currently operating over 900 stores in England, Scotland, Wales and Northern Ireland. We currently have 212 in-store pharmacies. Free delivery when you spend over £35
Contact info
United Kingdom
- www.superdrug.com
4.9
Excellent
152K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Kerry at fosse park amazing customer…
Kerry at fosse park amazing customer service absolutely incredible very happy will be back . Thank you kerry 😁
4 August 2026
Unprompted review
IT WAS A REALLY GOOD EXPERIENCE BY Jana…
IT WAS A REALLY GOOD EXPERIENCE BY Jana and the service was very good. I am satisfied by the piercing I got.
4 August 2026
Unprompted review
Reply from Superdrug
Hi Vishnu,
Thank you so much for taking the time to let us know how helpful you found Jana, so I can pass on this lovely feedback please can you email help@superdrug.com with the store's address, any staff members names and the date/time of your visit?
Can you also include the reference number 5320175 in your email for me?
Hope you have a great day.
Thank you,
Joshua
Superdrug Customer Care Team
the piercer was very kind and gentle to…
loveleen was very kind and gentle to my sister she was very great at albion street superdrug’s
4 August 2026
Unprompted review
Reply from Superdrug
Hi Evie,
Thank you so much for taking the time to let us know how helpful you found Loveleen.
I’m going to pass your comments on to them, I’m sure you’ll make their day.
I hope you have a great rest of your day.
Thank you,
Joshua
Superdrug Customer Care Team
the employees were really nice and…
the employees were really nice and helped me find what I needed
Sanjana new Malden helped
4 August 2026
Unprompted review
Reply from Superdrug
Hi Ashaani,
Thank you so much for taking the time to let us know how helpful you found Sanjana, so I can pass on this lovely feedback please can you email help@superdrug.com with the store's address, any staff members names and the date/time of your visit?
Can you also include the reference number 5320163 in your email for me?
Hope you have a great day.
Thank you,
Joshua
Superdrug Customer Care Team
Anisha at Harringay was super helpful
Anisha at Harringay was super helpful! Thank you!
4 August 2026
Unprompted review
Reply from Superdrug
Hi Rachel,
I’m going to pass your comments on to Anisha. Thank you for taking the time to leave them such a good review.
We’re always here to help, so please reach out to us if you need anything in the future.
Have a lovely day.
Thank you,
Megan
Superdrug Customer Care Team
Morayo marble arch is very professional…
Morayo marble arch is very professional and good , i recommend u look for her to ask questions she will definitely help you
4 August 2026
Unprompted review
Reply from Superdrug
Hi Abdulrahman,
I’m going to pass your comments on to Morayo. Thank you for taking the time to leave them such a good review.
We’re always here to help, so please reach out to us if you need anything in the future.
Have a lovely day.
Thank you,
Megan
Superdrug Customer Care Team
morayo is the best she helped us alot…
morayo is the best she helped us alot here on. marble arch.
4 August 2026
Unprompted review
Reply from Superdrug
Hi QatarLion,
Thank you so much for taking the time to let us know how helpful you found Morayo. I will certainly pass your comments on, as I am sure it will make their day.
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
Very pleasant first time
Very pleasant first time , lovely was so friendly thank you !
4 August 2026
Unprompted review
Reply from Superdrug
Hi Viki,
Thank you so much for taking the time to let us know how helpful you found our staff, so I can pass on this lovely feedback please can you email help@superdrug.com with the store's address, and the date/time of your visit? Can you also include the reference number 5320137 in your email for me?
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
Nabila from kilburn store
Nabila from kilburn store
Thank you so much for your help
Great service very friendly.
Nabila great help with choosing my products today thank you
4 August 2026
Unprompted review
Reply from Superdrug
Hi Umaira,
Thank you so much for taking the time to let us know how helpful you found Nabila. I will certainly pass your comments on as I am sure it will make their day.
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
Relaxing eyebrow threading:)
Nirali threaded my eyebrows so delicately, most relaxing experience I’ve had with threading in such a long time! Highly recommend :)
4 August 2026
Unprompted review
Reply from Superdrug
Hi Hannah,
Thank you so much for taking the time to let us know how helpful you found Nirali, so I can pass on this lovely feedback please can you email help@superdrug.com with the store's address, and the date/time of your visit? Can you also include the reference number 5320113 in your email for me?
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
Maya at haymarket was very paitant and…
Maya at haymarket was very paitant and kind thankyou
4 August 2026
Unprompted review
Reply from Superdrug
Hi Gurpreet,
Thank you so much for taking the time to let us know how helpful you found Maya.
I’m going to pass your comments on to them, I’m sure you’ll make their day.
I hope you have a great rest of your day.
Thank you,
Joshua
Superdrug Customer Care Team
Reply from Superdrug
Hi Esra,
Thank you so much for taking the time to let us know how helpful you found Anisha. I will certainly pass your comments on as I am sure it will make their day.
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
Very helpful and great customer service
Always have great customer service and they are very helpful in the rutherglen superdrug pharmacy
4 August 2026
Unprompted review
Reply from Superdrug
Hi Scott,
Thank you so much for taking the time to let us know how helpful you found our pharmacy team. I will certainly pass your comments on, as I am sure it will make their day.
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
Sanjana from New Malden was serving me…
Sanjana from New Malden was serving me today and she was extremely helpful. 5 *
4 August 2026
Unprompted review
Reply from Superdrug
Hi Ewa,
Thank you so much for leaving such a nice review. We’re going to pass on your comments to Sanjana to let them know they did such a great job helping you out.
Hope you have a great day.
Thank you,
Ryan
Superdrug Customer Care Team
Reply from Superdrug
Hi Anita,
Thank you so much for taking the time to let us know how helpful you found Lena, so I can pass on this lovely feedback please can you email help@superdrug.com with the store's address, and the date/time of your visit? Can you also include the reference number 5320068 in your email for me?
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
One employee named Leila in Stratford…
One employee named Leila in Stratford centre Superdrug has been such a pleasure in my shopping there.
4 August 2026
Unprompted review
Reply from Superdrug
Hi Aaliyah,
Thank you so much for taking the time to let us know how helpful you found Leila.
I’m going to pass your comments on to them, I’m sure you’ll make their day.
I hope you have a great rest of your day.
Thank you,
Joshua
Superdrug Customer Care Team
Leila in Stratford mall branch was…
Leila in Stratford mall branch was super sweet & helpful! Made shopping 10x easier
4 August 2026
Unprompted review
Reply from Superdrug
Hi Hal,
Thank you so much for taking the time to let us know how helpful you found Leila.
I’m going to pass your comments on to them, I’m sure you’ll make their day.
I hope you have a great rest of your day.
Thank you,
Joshua
Superdrug Customer Care Team
Pryanka at surbiton
4 August 2026
Unprompted review
Reply from Superdrug
Hi Cristiana,
Thank you so much for a 5* review for Pryanka at the Surbiton branch. It is much appreciated!
I’m going to pass your review on to them, and I’m sure you’ll make their day.
Thanks again,
Marta
Superdrug Customer Care Team
Great experience when I had my brows…
Great experience when I had my brows threaded by Loveleen at Superdrug Albion street Leeds would definitely recommend a visit 😊
4 August 2026
Unprompted review
Reply from Superdrug
Hi Andrea,
Thank you so much for taking the time to let us know that you are pleased with the eyebrow threading service received from Loveleen at the Leeds Albion Street branch. It is much appreciated!
I’m going to pass your comments on to them, and I’m sure you’ll make their day.
Hope to see you again!
Marta
Superdrug Customer Care Team
Excellent Service of Worker Saif
Saif at the counter was extremely pleasant, lovely smile and made me feel so welcomed. Sold me nice products on offer and showed me immense respect. Good service from him.
4 August 2026
Unprompted review
Reply from Superdrug
Hi Jo,
Thank you so much for taking the time to let us know that Saif was extremely pleasant, welcoming and provided good service. Your feedback is much appreciated!
So I can pass on this lovely feedback, can you please email help@superdrug.com with the store's name or address? Can you also include the reference number 5319988 in your email, please?
Thank you,
Marta
Superdrug Customer Care Team
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