Subdued Reviews 

12,961
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,242 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the impressive quality of the garments, noting that the fabrics feel comfortable, wash well, and look just like the online pictures. Many shoppers also appreciate the smooth ordering process, helpful tracking information, and fast shipping times when purchasing items for their families. However, some people mentioned that sizing can be quite confusing, with several garments turning out significantly larger than the recommended measurements. Additionally, a few reviewers noted frustrating experiences regarding the return policies, pointing out expensive return fees and delayed refunds after sending items back.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as many reviewers praise the cute styles,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast, timely, and reliable... See more

Quality

Users describe positive interactions with quality, noting that the clothing is made of nice materials, cute,... See more

Order

Reviewers mention ambiguous feedback about order experiences, as some consumers found the online process... See more

Return policy

Consumers find return policy to be extremely frustrating due to expensive return fees and delayed refunds.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The pants were very comfy and cute, i would defiantly order again. I didn’t put a 5 star review only for the reason that in the package there was like this white dust or sand thing that got everywhere... See more

Company replied

Rated 4 out of 5 stars

The quality is amazing, and exactly as it says in the pictures and online. But, sometimes the delivery just takes longer then originally said. For example, it said it would take 2-3 buissness days. No... See more

Company replied

Rated 4 out of 5 stars

Easy to order and good tracking information. Took a little longer than other companies to arrive but not too bad. Jeans are good quality but are too long so having to spend more money to get them take... See more

Company replied

Rated 3 out of 5 stars

Order Prozess smooth, shipping to us also good. But I was surprised for high shipping fee, that was calculated for Returns, even though we kept the wast majority of Things. This was noch well commun... See more

Company replied


Company details

  1. Youth Clothing Store
  2. also in
  3. Dress Store
  4. Fashion Accessories Store
  5. Jeans Shop
  6. Women's Clothing Store

About Subdued

Written by the company

Subdued

Subdued

NUOVI ARRIVI


COLLEZIONE


E-GIFT CARD


PROMO



Subdued is a brand for playful, effortless and classy teenage girls. Since the 90’s we've constantly tried to offer our girls something special that adds that extra touch to every outfit to set it apart from run-of-the-mill mainstream fashion.

Contact info

3.6

Average

TrustScore 3.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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3.6

All reviews

(12,961)

3,353 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery and good quality hoodie

Quick delivery and good quality hoodie. Well packaged.

12 October 2026
Unprompted review
Subdued logo

Reply from Subdued

Hello Gayle,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!

Subdued Customer Care

Rated 5 out of 5 stars

I love the quality of the clothes their…

I love the quality of the clothes their so cute and comfy but I just think it’s a little expensive but besides that I loooovveeee subdued

23 September 2026
Subdued logo

Reply from Subdued

Hello Yasmine,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!

Subdued Customer Care

Rated 3 out of 5 stars

Order Prozess smooth but high return fees

Order Prozess smooth, shipping to us also good. But I was surprised for high shipping fee, that was calculated for Returns, even though we kept the wast majority of Things.
This was noch well communicated as other Compagnie do.

25 September 2026
Subdued logo

Reply from Subdued

Hi,
we're sorry you're not happy with your experience.

Our return policy, including return shipping costs, is stated on our website and accepted when ordering.

We would still like to thank you for your feedback and of course take note of your comments in order to further improve our customers' shopping experience.


Subdued customer care

Rated 1 out of 5 stars

Sorry …but I will not order again.

Sorry …but I will not order again.
The price for the poor quality.

25 September 2026
Subdued logo

Reply from Subdued

Hello,

We’re truly sorry that our product didn’t meet your expectations. Thank you for taking the time to share your feedback with us. If you’ve experienced any specific issues with the item, please don’t hesitate to contact us so we can look into the matter and assist you further.

Kind regards,
Subdued customer care

Rated 5 out of 5 stars

Very good quality

Very good quality, speedy delivery

18 September 2026
Subdued logo

Reply from Subdued

Hello,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!

Subdued Customer Care

Rated 5 out of 5 stars

Really amazing

Really amazing

16 September 2026
Subdued logo

Reply from Subdued

Hello Ella,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!

Subdued Customer Care

Rated 4 out of 5 stars

Gift ticket in the website

I would like if the gift ticket from the website could be exchanged in the physical shop.

16 September 2026
Subdued logo

Reply from Subdued

Hi,

Thank you for sharing your feedback with us! We appreciate your suggestion and we will make sure to share your feedback with the relevant team for consideration.

Thank you again for helping us improve our service!

Best regards,

Rated 5 out of 5 stars

Good quality

23 September 2026
Subdued logo

Reply from Subdued

Hello,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!

Subdued Customer Care

Rated 1 out of 5 stars

You can’t return it

You can’t return it

22 September 2026
Subdued logo

Reply from Subdued

Hi Lauren,

our return policies and procedures are available on our website for you to consult at any time.

Should you experience any difficulties with the return process, please feel free to contact us. We will be happy to assist you.

Best regards,
Subdued customer care

Rated 5 out of 5 stars

Fast delivery clothes lovely and good…

Fast delivery clothes lovely and good quality. Would certainly recommend and use again

22 September 2026
Subdued logo

Reply from Subdued

Hello Anne,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!

Subdued Customer Care

Rated 5 out of 5 stars

I like the quality of the clothes

I like the quality of the clothes. Fast delivery too. Would recommend

22 September 2026
Subdued logo

Reply from Subdued

Hello,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!

Subdued Customer Care

Rated 5 out of 5 stars

Great quality and service

Great quality and service

22 September 2026
Subdued logo

Reply from Subdued

Hello,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!

Subdued Customer Care

Rated 5 out of 5 stars

Cute cotton tops

Finally a brand selling cute cotton tops for a reasonable price!
And timely delivery!
My only suggestion would be to make the torso length a bit longer

22 September 2026
Subdued logo

Reply from Subdued

Hello Sabah,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!

Subdued Customer Care

Rated 5 out of 5 stars

The package came at a perfect time the…

The package came at a perfect time the clothes looked so amazing and ya

15 September 2026
Subdued logo

Reply from Subdued

Hello Liza,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!

Subdued Customer Care

Rated 5 out of 5 stars

the shipping was good it faster than…

the shipping was good it faster than the estimated time. packaging is also great. i hope there is a bonus items in the future if we purchase online :)

22 September 2026
Subdued logo

Reply from Subdued

Hello Indi,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!

Subdued Customer Care

Rated 5 out of 5 stars

Good experience

Good experience, good quality, fast delivery

10 September 2026
Subdued logo

Reply from Subdued

Hello Mariya,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!

Subdued Customer Care

Rated 2 out of 5 stars
Subdued logo

Reply from Subdued

Hi Emma,
we’re really sorry to hear that you’re not satisfied with the quality of the fabric. We truly appreciate you taking the time to share your feedback with us, as it helps us improve our products and services.

Kind regards,
Subdued customer care

Rated 5 out of 5 stars

Fabulous item.

Fabulous item.

17 September 2026
Subdued logo

Reply from Subdued

Hello Mandy,
thank you very much for leaving your kind review and for the 5 stars!
See you soon on Subdued.com!

Subdued Customer Care

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