Stoneside Blinds & Shades Reviews 

1,659
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, including design consultants and installers, for their professionalism, knowledge, and helpfulness throughout the process. The service is frequently highlighted as exceptional, with people appreciating the smooth, efficient, and timely installation process. Reviewers are highly satisfied with the product quality, describing the blinds and shades as top-notch, beautiful, and perfectly installed. Many customers emphasize the attention to detail from installers, who often clean up thoroughly and ensure proper operation of the products. The overall experience, from initial consultation to final installation, is consistently described as smooth and exceptional. This high level of satisfaction leads many people to enthusiastically recommend the company and express their intent to use its services again for future needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting exceptional customer service, efficient... See more

Product

People report positive experiences with product, with many expressing satisfaction with the quality and... See more

User experience

Consumers report overwhelmingly positive experiences, with many describing the entire process as smooth,... See more

Quality

Customers had positive experiences with quality, consistently praising the premium feel and craftsmanship of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hired Stoneside Blinds & Shades installed Blinds for 9 big windows and 2 doors about 4 years ago and really happy with the result. Now I hired them back to finished the rest of 7 windows upstairs a... See more

Rated 5 out of 5 stars

Stoneside stands by their brand. The quality is top notch. The company is highly rated today because of product workmanship, and excellent installers (Jonathan Shivley, specifically), and the Cu... See more

Rated 5 out of 5 stars

The installer arrived on time, was extremely polite and considerate. He was also respectful of my home and property and diligently cleaned the area after the installation. I was really impressed with... See more

Rated 5 out of 5 stars

After speaking with several other window treatment companies and taking a long time to decide, I am so glad that I chose Stoneside. Amanda was smart, patient and very helpful with design ideas. She w... See more


Company details

  1. Window Treatment Store
  2. Blinds Shop

Information provided by various external sources

Stoneside manufactures custom-made blinds, shades and custom draperies and sells direct to the public. Our design consultants and installers help you select and design the perfect shades and blinds to fit your needs, measure your windows and install the finished product.

Written by the company

Our Guarantee

Satisfaction Guarantee

Our design consultants bring the showroom to you and work in collaboration with you to find the right window fashions for your style and needs. If for any reason you don't love the choices you made, just give us a call within 30 days of installation and we will work with you until you are satisfied and provide you a 50% discount on any replacement products.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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5.0

All reviews

(1,659)

213 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service and beautiful quality blinds!

I am very happy with the customer service, and the blinds I purchased from Stoneside. Melanie was easy to chat with and knowledgeable about the blinds. She helped with choosing the color, and showing me photos of the blinds so I understood how they would fit my skylights. Jonathan was professional, attentive, and did a super job installing the blinds. He kindly took my old blinds away to dispose of so I wouldn't have to deal with them. All in all, everything went smoothly from beginning to end. Thank you!

18 June 2026
Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Stoneside Blinds & Shades and I can't recommend them highly enough. I have collaborated with Melanie LeFur several times and she is knowledgeable, professional and has a gift for decor. the installation by Jon was seamless. he communicated before arriving, arrived on time and was incredibly efficient. he took great care to ensure everything was installed perfectly. the quality of the blinds is outstanding and the service Melanie and Jon provided (and the office staff on the phone) were top notch.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Stoneside…

Excellent experience with Stoneside Blinds & Shades from start to finish. We were looking for new window treatments for several rooms and were impressed by the variety of options available. The consultant was knowledgeable, patient, and helped us find shades that matched both our style and budget.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Shade repair

Rafiel came to our home to repair a shade. He was prompt, professional, and competent. He took his time to understand the problem, and then went about fixing it. He made certain that we were satisfied with his work before leaving and encouraged us to reach out if we had any other concerns. Top notch service!

10 June 2026
Rated 5 out of 5 stars

We love our new shades!

We love our new shades! We appreciate the effort of James U., the designer, who took so much time to help select the right ones at our home, as well as the installer Dave, who measured and installed them with ease. Definitely consider working with this company!

9 June 2026
Rated 5 out of 5 stars

A great experience from beginning to end!

Working with Lisa and Rusty of the San Diego staff was a five-star experience. Getting a consult appointment was so quick and easy. Lisa did a wonderful job at presenting options and suggestions. Rusty did a wonderful job measuring and installing. Both are consummate professionals. The entire experience was beyond satisfactory!

3 June 2026
Rated 5 out of 5 stars

Alan arrived on time

Alan arrived on time, did a great job and cleaned up afterward. I love the solar shades and they will help to keep us cool this summer. They look great and are easy to operate.

2 June 2026
Rated 5 out of 5 stars

Very Happy Customer!…

My experience with Stoneside couldn’t have been any better. Starting with my design consultant Anna. She was knowledgeable, competent and had great suggestions for my window & door project in San Francisco. My installer was Rafiel and he was just the best. Quick and knew exactly what to do. My Roman shades are just perfect. I couldn’t be happier that I chose Stoneside. I will definitely use them again for future projects and happily recommend them.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service and beautiful product.

The designer was thoughtful and met me where I was in terms of process and budget. She had helpful suggestions to stay in budget and prioritize as we had several rooms that required window coverings. The turnaround time was a lot quicker than I expected and the installation was seamless with a professional and very courteous technician. The final installed product looks and feels premium and is exactly what I wanted (and worth every penny!). I will absolutely work with Stoneside for additional rooms in my house.

26 May 2026
Rated 5 out of 5 stars

Terrific company

Terrific company. The sales person, the person taking measurements and the installer each arrived exactly on time. There were no problems with any part of the purchase or installation. Communicating with the company was easy and efficient.

22 May 2026
Rated 5 out of 5 stars

very efficient knowledgeable process

very efficient knowledgeable process of picking out materials and measuring and installing; Jada sales rep was experienced, professional and timely, so was Alan the measurer and installer. My only qualm was using the automated scheduling app process, that did NOT work well and I had to waste a lot of time trying to get to a human because of my difficult schedule, it doesn't work to have the computer just serve up a date and time as I will never be able to make that date and time . . .

20 May 2026

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