We hadn’t made an appointment for another day but popped in to see if there was any availability and we hardly waited. We were served by Betsy on Tuesday 28th July 26. She was very pleasant, helpf... See more
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Review summary
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I had the absolute pleasure of having Holly assist my daughter’s with their school uniform fitting today, one of whom were staring new to the school so needed EVERYTHING. Holly was wonderfully helpful... See more
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The assistant Bree could not have been more helpful. So patient and we never felt rushed. Happy to suggest different sizes for us ensuring the whole experience was an easy one. She was just so pleas... See more
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We had a great experience with Sienna at Stevensons, who helped us with my son’s uniform for a new school. Sienna was efficient and friendly and we were able to get everything we needed quickly and co... See more
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Company details
Written by the company
Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.
Contact info
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, United Kingdom
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4.5
Excellent
3K reviews
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Replied to 98% of negative reviews
Typically replies within 24 hours
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Sienna was amazing and very helpful
Sienna was amazing and very helpful. We got everything we needed. Thank you
24 July 2026
Unprompted review
Reply from Stevensons
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I opted to collect my order
I opted to collect my order. It was ready to collect very quickly. The shop staff member that served me was very polite and also assured me that I could exchange anything that was too big as I was unsure if I had ordered the best size. As it turned out everything was perfect.
16 July 2026
Reply from Stevensons
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Placed an order
Placed an order. It arrived the next morning. Prompt, efficient, trustworthy.
16 July 2026
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Reply from Stevensons
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Reply from Stevensons
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Great customer service
I was in the store getting a uniform for my daughter and even though the place was busy, in which case some customer service agents can be flustered or the service feel rushed, it certainly wasn't.
I was served by Aoife who was extremely approachable, engaging and helpful. I would say day definitely went above and beyond in making sure I got the right things. My job is related to the customer service industry, and I would hire Aoife with no hesitation.
The story itself was clean, presentable and had good sized changing rooms. They also had enough staff to make sure service was quick and efficient.
23 July 2026
Unprompted review
Reply from Stevensons
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Reply from Stevensons
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Very prompt response regarding a…
Very prompt response regarding a website issue with availability of products from my son’s school. Technical issue was resolved within 24 hours. New uniform arrived within 3 days of placing the order
15 July 2026
Reply from Stevensons
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Pippa helped my daughter with her…
Pippa helped my daughter with her secondary school uniform and was amazing! Pippa made the experience calm & exciting for my daughter. Extremely patient and was very helpful with the sizing. Pippa is an asset to Stevensons - thank you :)
21 July 2026
Unprompted review
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Delivery super quick compared last time…
Delivery super quick compared last time . well done
15 July 2026
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Reply from Stevensons
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Reply from Stevensons
Thank you for taking the time to leave a review. We are sorry to hear that you are not satisfied.
Our customer service team is available via email and live chat to support you and rectify any issues that you may have. Please do not hesitate to get in touch if you require assistance.
Kind regards,
Stevensons
Excellent quality and excellent service
Quick feedbacks, quick delivery, excellent quality
10 July 2026
Reply from Stevensons
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Louisa is kind and a great professional worker
Louisa was very professional , kind and patient and was a lot of help to us she spoke calmly and was very polite. I can guarantee that the other customers experienced this from Louisa too. Thanks for the help Louisa!
21 July 2026
Unprompted review
Reply from Stevensons
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Reply from Stevensons
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We had a great experience with Sienna…
We had a great experience with Sienna at Stevensons, who helped us with my son’s uniform for a new school. Sienna was efficient and friendly and we were able to get everything we needed quickly and confidently.
21 July 2026
Unprompted review
Reply from Stevensons
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I would like to thank Mia a lot
I would like to thank Mia a lot. She was very helpful and truthful. She guided us very well Nd answered all my queries very patiently and politely.
20 July 2026
Unprompted review
Reply from Stevensons
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The assistant Bree could not have been…
The assistant Bree could not have been more helpful. So patient and we never felt rushed. Happy to suggest different sizes for us ensuring the whole experience was an easy one. She was just so pleasant.
Many thanks to our lady in the Perth shop.
21 July 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review
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