So organised!! We made an appt in the summer hols online for the Epsom which was really easy. When we turned up on the day, they had a set of staff on the door with a clipboard, and were assigning st... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently visited the Twickenham branch and had a wonderful experience. I had bought a school blazer for my son ages ago but it turned out to be too big, and he needed a smaller size. Unfortuna... See more
Company replied
All staff very friendly welcome. Store very clean and well layed out. Service very easy and effective, one item not available and staff explained the order system and the wait time. Our sales assistan... See more
Company replied
Always high quality school uniform. Only catch is that some non-school specific items are much more expensive than they are sold elsewhere(e.g. Calculator, maths instruments etc).
Company replied
Company details
Written by the company
Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.
Contact info
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, United Kingdom
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4.5
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Ordering simple and quick delivery
29 September 2026
All the sizes I looked for
All the sizes I looked for, I found them.
The stuff arrived quickly in great condition 👍
Thank you
2 October 2026
Simple to order and was available for…
Simple to order and was available for pick up in store the next day. Always very helpful and nice staff in there
2 October 2026
Received my items nice and quickly and…
Received my items nice and quickly and were exactly what I had ordered
2 October 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for taking the time to leave a review.
You were a no show on the Friday…
You were a no show on the Friday delivery. I waited home because your text declares a specific time. Rearranged my plans. Then your delivery person changed the time to Monday so casually . To add salt to the wound- you left parcel with neighbour 51! No way did I consent to that! They didn’t answer their door for a further 2 days. Very frustrating having to wait for someone to be home or pick up. You need to do better!
1 October 2026
Reply from Stevensons
Thank you for leaving a review. I am sorry to hear of your disappointment and inconvenience caused.
We have passed this feedback to DPD who delivered this parcel. Our sincerest apologies for the delays.
Many thanks,
Stevensons
Excellent experience - Order to Delivery
Easy to place the order. Prompt updates regarding the order status and quick dispatch; the item arrived earlier than the estimated time provided when ordering .
23 September 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
Happy with the service and my…
Happy with the service and my daughter’s school uniform. Speedy click and collect is handy too.
26 September 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for taking the time to leave a review.
Great experience in the St Albans…
Great experience in the St Albans store. It was a busy Saturday before schools went back and the store was full of helpful staff which made buying a full new school uniform stress free.
Online returns are made easy and remote customer service helpful.
22 August 2026
Unprompted review
Reply from Stevensons
Many thanks for taking the time to leave a review. We're glad to hear you had a good experience in the store.
Orders coming well before time.
29 September 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
Superb clothing quality!
Superb face to face customer services, always helpful and the quality of clothing is next level! Shame my child is growing so quickly because despite 3 years of ruthless washing, her Stevensons uniform still looks brand new! (Albeit too small now 😊)
27 April 2026
Reply from Stevensons
Many thanks for taking the time to leave a review. We're glad to hear you had a good experience in store!
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for taking the time to leave a review.
Does what it says on the tin
Does what it says on the tin. Great to deal with online. Never been in store as been able to fit out my kids online as the system is good. Online enquire was answered in good time and with clarity.
24 September 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for taking the time to leave a review.
With Stevensons it’s easy to order
With Stevensons it’s easy to order, delivery is prompt.
26 September 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for taking the time to leave a review.
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