Smooth booking in process for foot passengers. Very good car parking rates at Cairnryan port. On board facilities were adequate - found the restaurant fairly expensive, but was expecting this to be... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
On time, friendly helpful staff. Cabins a much better temperature this time. Often too hot making it hard to sleep. My family and I use the Belfast Liverpool crossing about three or four times a year... See more
Company replied
I love the Stena Plus lounge, and the staff are friendly and helpful, the ship is well equipped, well maintained, clean, smooth and quiet. The only area where Stena could improve is that they appear t... See more
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The cabin was spacious, clean ,and well appointed. It more than met our expectations. As it was a night crossing , and we had a long journey ahead of us the following day, we did not use any of the ot... See more
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Company details
About Stena Line UK
Written by the company
At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.
Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.
Ferries to Scotland
- Belfast – Cairnryan
Ferries to England
- Belfast – Liverpool
- Hook of Holland – Harwich
Ferries to Wales
- Dublin – Holyhead
- Rosslare – Fishguard
Ferries to Ireland
- Holyhead – Dublin
- Fishguard – Rosslare
- Liverpool – Belfast
- Cairnryan – Belfast
Ferries to the Netherlands
- Harwich – Hook of Holland
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.
Good to know
We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!
How to book ferry travel
Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.
Contact info
United Kingdom
- www.stenaline.co.uk
4.3
Excellent
4K reviews
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Day trip!
We did the princess and pirates day out. I was very skeptical as my son has autism, ADHD and cyclical vomiting and he doesn’t like leaving the house. I took him and his siblings and he absolutely loved it!! Credit to everyone on board who made our trip so much easier. I am honestly thinking about booking it again!
22 July 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear that your son and the rest of the family enjoyed the Princess and Pirates day out, and that our team helped make the experience a positive one. It's fantastic to know that you're already considering booking again. We look forward to welcoming you all back onboard soon.
Regards
Dave
Stena Line
Well organised very professional…
Well organised very professional excellence staff comfortable on time easy to board
24 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear that you found your journey well organised and comfortable, and that our staff provided excellent service throughout. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
comfy seats & smooth crossing
23 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're delighted to hear that you enjoyed the comfortable seating and a smooth crossing. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear that you enjoyed the Duty Free shopping and received friendly service at Fishguard. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
parking at stenaline cost £80 for 8…
parking at stenaline cost £80 for 8 days absolutely terrible .....
23 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're sorry to hear that you were disappointed with the cost of the parking during your trip.
We understand that travel costs are an important consideration, and we appreciate you taking the time to share your comments. Your feedback will be passed on to our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
All on time
We set off ahead of time and arrived as scheduled. Quick coffee service at the Barista in the morning.
Room was comfortable.
24 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're pleased to hear that your sailing was punctual, that you enjoyed the quick service from our Barista team, and that you found your room comfortable. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
I travel on belfast to liverpool a…
I travel on belfast to liverpool a couple of times a year. The cabins are always clean and the reat of the ship is clean. Staff are always helpful and friendly. My only issue is the poor wifi.
24 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're pleased to hear that you find our cabins clean and our staff friendly and helpful.
We're sorry that the Wi-Fi did not meet your expectations, and we'll share your feedback with our team.
We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
We travel with dogs and facilities are…
We travel with dogs and facilities are great eithrr cabins or kennels. Very helpfull staff all the way, from loading to cabin crew...
24 July 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a 5 star review. We're delighted to hear that you were pleased with our pet-friendly facilities and found our staff helpful throughout your journey. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
we had a very nice crossing
24 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear that you had a very nice crossing and we look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Day trip to Glasgow
We had a fantastic day trip to Glasgow with Stena Line. The whole journey was smooth and well organised from start to finish. The ship was clean, comfortable and had everything we needed for an enjoyable crossing.
The children's play area was brilliant and kept the kids entertained throughout the journey, making the trip much more relaxing for us. Every member of staff we encountered was friendly, welcoming and happy to help, which really added to the experience.
The coach transfer also ran smoothly and made getting to and from Glasgow completely hassle-free. Overall, a great value day out with excellent service. We wouldn't hesitate to travel with Stena Line again and would highly recommend it to others
21 July 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear that you enjoyed your day trip to Glasgow, found our staff welcoming, and that everything ran smoothly throughout your journey. Thank you for recommending us and we look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear that you received great service and we look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Great ship
Great ship, clean, food and refreshments reasonable price and good quality. Relaxing journey.
24 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear you enjoyed your journey and found the ship clean, comfortable, and relaxing. It's also great to know that you were pleased with the quality and value of the food and refreshments on board.
We look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Was happy at check in at Dublin but at…
Was happy at check in at Dublin but at Holyhead was not so good had to wait then lady gave me the wrong pass as I had paid for premier so had to tell her
24 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your review.
We're pleased to hear that your check-in experience in Dublin was positive.
We're sorry, however, that the check-in process at Holyhead did not meet your expectations and that you were initially issued the wrong boarding pass despite having booked Premium.
We appreciate you bringing this to our attention, and we'll share your comments with the port team to help improve our service.
We hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Fantastic service in Stena Plus Lounge
Service and attention from both Alice and Imogen in the Stena Plus Lounge on the Belfast to Birkenhead daytime sailing on 17th July 2026 was first class.
17 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that Alice and Imogen provided first-class service in the Stena Plus Lounge on your Belfast–Birkenhead sailing. We'll be sure to share your kind comments with them, as recognition like this means a great deal to our crew.
We look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Check-in
Check-in, boarding, attentive staff on board and smooth crossing, as well as exiting of ship
18 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you enjoyed a smooth crossing and found our check-in, boarding, and disembarkation processes efficient.
It's also great to know that our onboard team provided attentive service throughout your journey.
We appreciate your comments and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Staff are friendly and helpful
Staff are friendly and helpful. It was quiet on board. I changed my booking easily.
20 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5-star review.
I'm delighted to hear that you found our staff friendly and helpful, enjoyed the peaceful atmosphere onboard, and were able to amend your booking with ease. It's wonderful to know that these aspects helped make your journey enjoyable.
We appreciate your kind comments and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
The whole sailing experience was stress…
The whole sailing experience was stress free from booking to sailing. The ferries ran to schedule and the Stenaplus lounge staff were cheerful and polite as usual.
23 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5-star review.
I'm delighted to hear that your journey was stress-free from booking through to sailing. It's great to know that everything ran to schedule and that you found the Stena Plus Lounge staff cheerful, polite and welcoming, as always.
We really appreciate you taking the time to share your experience and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5-star review.
I'm delighted to hear that you received very good service from Stena Line. We greatly appreciate your kind comments and are pleased that you had a positive experience with us.
Thank you for choosing Stena Line, and we look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Good facilities for able people
22 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. I'm pleased to hear you found the facilities suitable for able-bodied passengers.
We appreciate your comments and will consider them as we continue to review and improve the experience for all of our customers.
Regards
Hayley
Stena Line
Enjoyed the trip but not happy with the…
Enjoyed the trip but not happy with the WiFi and then being charged for it.
The prices of food and sundries are completely off the scale!
£2:20 for a Kit Kat bar!
Absolute madness
19 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. I'm pleased to hear you enjoyed your trip overall.
I'm sorry to learn that you were disappointed with the onboard WiFi and the associated charge. I also appreciate your concerns regarding the cost of food and retail items onboard. We understand that value for money is important, and your comments will be shared with the relevant teams for review.
Thank you for taking the time to share your experience.
Regards
Hayley
Stena Line
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