On time, friendly helpful staff. Cabins a much better temperature this time. Often too hot making it hard to sleep. My family and I use the Belfast Liverpool crossing about three or four times a year... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Over night crossing was perfect. Daytime was also ok until deismebarkation. It’s ridiculous to have 2 people on passport control for the whole ferry and then when we got towards the front, because t... See more
Company replied
I love the Stena Plus lounge, and the staff are friendly and helpful, the ship is well equipped, well maintained, clean, smooth and quiet. The only area where Stena could improve is that they appear t... See more
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The boarding experience at Liverpool was poor, long wait to board rendering getting there early feel like a waste of time. On board was ok but expensive. The lounge is increasingly representing poorer... See more
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Company details
About Stena Line UK
Written by the company
At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.
Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.
Ferries to Scotland
- Belfast – Cairnryan
Ferries to England
- Belfast – Liverpool
- Hook of Holland – Harwich
Ferries to Wales
- Dublin – Holyhead
- Rosslare – Fishguard
Ferries to Ireland
- Holyhead – Dublin
- Fishguard – Rosslare
- Liverpool – Belfast
- Cairnryan – Belfast
Ferries to the Netherlands
- Harwich – Hook of Holland
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.
Good to know
We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!
How to book ferry travel
Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.
Contact info
United Kingdom
- www.stenaline.co.uk
4.3
Excellent
4K reviews
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Staff so helpful
Staff so helpful. Ships beautifully laid out. Quick to load and unload cars.
Please make it clear to dog owners NOT to walk dogs through restaurant area!
21 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear our staff were helpful and that you enjoyed your journey.
We also appreciate your feedback regarding dogs in restaurant areas.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Really friendly staff,clean…
Really friendly staff,clean ferry.booking process easy,just a great service.
18 July 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're delighted you enjoyed your journey and we look forward to welcoming you onboard again.
Regards
Dave
Stena Line
We really enjoyed the sail over
We really enjoyed the sail over, staff were attentive. They even helped us get the dogs in pet area coming back, as they were traumatised with kennels.
21 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you enjoyed your crossing and that our staff were able to assist with your dogs on the return journey. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for leaving us a 5 star review. We're delighted to hear you enjoyed the great service and relaxed atmosphere onboard. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
From start to Finsh our trip was great
From start to Finsh our trip was great, Staff were great everything was easy.
12 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear that everything went smoothly and that our staff helped make your trip a great experience. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Fantastic for children
Fantastic for children, great activities and play area. Very comfortable sailing with a very busy and happy toddler
21 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear your toddler enjoyed the activities and play area, and that you had a comfortable crossing. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
good cabins, dog area needs improving
good cabins, great breakfast and bars. my only gripe is that the dog relief area is very small. The ship is huge so there must surely be a way of extending the dog area, particularly when there are a number of dogs of all sizes on board. I was not the only dog owner that felt this way.
21 July 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your review.
We're delighted to hear you enjoyed the cabins, breakfast and onboard bars. It's also great to know you had an enjoyable crossing overall.
We appreciate your feedback regarding the dog relief area. We understand that space can be limited, particularly when there are several pets travelling onboard, and we'll ensure your comments are shared with our team.
We hope to welcome you onboard again.
Regards
Dave
Stena Line
Our first car ferry experience!
It was our first car ferry experience and overall we enjoyed it and were impressed. The service ran on time, felt very safe and the Premium lounge was a very nice place to travel with plenty of nice drinks and snacks. Light meals from the restaurant were also very nice. Staff were very helpful and should be congratulated.
In regard to improvements, waiting in our cars at the gates is never enjoyable, so earlier embarkation would improve this, if it is possible and the air conditioning in the Premium Lounge was too cold, especially during the 01:30 sailing from Fishguard.
However, overall we were happy and would certainly use the service again.
18 July 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a review.
We're delighted to hear that your first car ferry experience was such a positive one. It's great to know you enjoyed the Premium Lounge, the onboard dining, and found our staff helpful and welcoming.
We also appreciate your feedback regarding embarkation times and the temperature in the Premium Lounge.
Thank you for choosing Stena Line. We're pleased you enjoyed your journey and look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
All great apart from car alarms
I love the Stena Plus lounge, and the staff are friendly and helpful, the ship is well equipped, well maintained, clean, smooth and quiet. The only area where Stena could improve is that they appear to make no effort to prevent vehicle alarms from going off on the vehicle deck, which is odd given that on their Belfast-Birkenhead service they make multiple announcements during boarding for drivers to disable their alarms, and for any who don't know how to ask for help. Even up on 8th deck I could hear alarms going off several decks below on both my journeys.
18 July 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your review.
We're delighted to hear that you enjoyed the Stena Plus Lounge and found our staff friendly and helpful. It's also great to know you appreciated the cleanliness, comfort and onboard facilities.
We appreciate your feedback regarding vehicle alarms and understand how this could impact the onboard experience.
We hope to welcome you onboard again.
Regards
Dave
Stena Line
Happy overall but could seem pricey
On time, friendly helpful staff. Cabins a much better temperature this time. Often too hot making it hard to sleep. My family and I use the Belfast Liverpool crossing about three or four times a year to visit family and friends. We always enjoy our crossings and treat them as part of our holiday. The food is ok Some meals are better than others. The breakfast baps are the best but the ceasar salads are too so caked in mayonnaise. Overall though, I think compared to other ferry companies when that travel from England to France etc, the price is rather high.
21 July 2026
Reply from Stena Line UK
Good morning,
Thank you taking the time to share your review.
We're delighted to hear that your sailing was on time, that the cabin temperature was more comfortable, and that our staff made a positive impression.
We also appreciate your feedback on the food and pricing, as well as your comments on specific menu items.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
staff very attentive and in general its excellent
staff very attentive and in general its a straightforward way to travel, not like flying which is complicated
21 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're delighted to hear you found our staff attentive and enjoyed the straightforward travel experience. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you received excellent service and enjoyed your journey. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Don't think its fair that people…
Don't think its fair that people travelling with children are made to go to deck 1 or 2 especially if they have platinum membership
20 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're sorry to hear you were disappointed. We understand your concerns regarding families being directed to Deck 1 or 2 and appreciate your comments about the experience for Platinum members. We'll ensure your feedback is shared with our team.
We hope to welcome you onboard again in the future.
Regards
Dave
Stena Line
My parents were with us and both need…
My parents were with us and both need assistance, we were parked near lift for wheelchair
20 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for leaving us a 5 star review. We're pleased to hear the assistance arrangements helped make your journey easier and we look forward to welcoming you back onboard in the future.
Regards
Dave
Stena Line
Compared to your North Sea services
Compared to your North Sea services, the Irish Sea service was poor. The so-called "restaurant" served only fast food & then ran out of that and had to close the service. Duty-free felt over-priced for many things. Irish Ferries did a better job for us.
20 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're sorry to hear that your experience on our Irish Sea service did not meet your expectations, particularly in comparison to our North Sea routes.
We regret that the onboard dining options and availability fell short during your journey, and we appreciate your comments regarding the Duty Free offering. Your feedback will be shared with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Staff always friendly and helpful
Staff always friendly and helpful, great selection of food drinks for reasonable price.
16 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5 star review. We're delighted to hear you found our staff friendly and helpful. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
I hadn’t been on a ferry for years
I hadn’t been on a ferry for years, from our check in to driving off on both journeys, couldn’t have been smoother, everyone was helpful, made our journey relaxed and a pleasure from start to finish! Very clean and everything you need in one place! Thank you!
14 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for leaving us a 5 star review. We're delighted to hear you had a smooth and enjoyable journey and found everything clean and well organised. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Good service all around.
Punctuality, friendly staff, especially in the Stena Lounge, excellent lost property service.
20 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for sharing your 5 star review. We're delighted to hear you appreciated our punctuality, friendly staff, and lost property service. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
The staff were friendly also there…
The staff were friendly also there stena plus lounge was quiet
20 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5 star review. We're delighted to hear that you found our staff friendly and enjoyed the peaceful atmosphere in the Stena Plus Lounge. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Friendly helpful staff
17 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5 star review. We're delighted to hear that you found our staff friendly and helpful. We look forward to welcoming you back onboard soon.
Regards
Dave
Stena Line
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