I have been using Starlight Packaging for a number of years. I can order small quantities to try. Larger quantities are always in stock. I have found the staff very polite and helpful. Deliveries... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Starlight have always resolved issues promptly. Molly is very helpful when issues with quality arise although it is very rare. One of their suppliers sent a batch of poor quality cookipack lids but as... See more
Company replied
I am delighted to say that this company is amazing! I needed some oval-shaped cake cases for my son's birthday and I trawled many online stores unable to find anything that had a quantity of under 100... See more
Company replied
The guys at Starlight Packaging are brilliant. Unfortunately the same cannot be said for the couriers they used. Luckily I am near enough that I went and collected from them
Company replied
Company details
About Starlight Packaging
Written by the company
Starlight Packaging has been doing business for over 10 years.
We provide a wide range of products that companies or individuals in the food industry would want and need.
We have a wide range of customers, from large food distributors, coffee shops, butchers, fast food takeaways, bakers and more.
Few of our key product ranges are:
Food delivery boxes
Produce trays
Polystyrene boxes
Takeaway cups
Cake boxes
Cupcake holders
Vacuum pouches
Eco friendly packaging
Cleaning Hygiene products
We sell all over the UK with nationwide delivery.
Also sell internationally to Europe and USA as well as rest of the world.
UK delivery options include:
Free delivery
Next day delivery
Next day AM delivery
Express delivery
Saturday delivery
Sunday delivery
Contact info
Stoke on Trent, United Kingdom
- 01782454464
- sales@starlightpackaging.co.uk
- www.starlightpackaging.co.uk
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Response to problem
It is a true test of a company when things go wrong: we had a delivery problem, which we tried to sort out with EVRI for several days. When we alerted Starlight they responded immediately, and resent the order on a next day delivery by DPD. Great service, delighted to recommend this company wholeheartedly.
31 July 2025
Reply from Starlight Packaging
Hello,
We are very happy to hear that our team assisted promptly to the issues you faced with the courier. Thank you very much for the 5 stars!
Great customer service and always sent…
Great customer service and always sent out as soon as order received.
12 August 2025
Unprompted review
Reply from Starlight Packaging
Hello Carly,
Thank you for the 5 stars!
Great quality
Great quality, fast delivery,price good. Have bought from them before and l was always satisfied with the product l bought.
17 July 2025
Unprompted review
Reply from Starlight Packaging
Hello Pamela,
We are very happy to hear you were impressed with our service and thank you for the 5 stars!
Cellophane sheets
Great service order was easy to place and delivered very quickly
1 August 2025
Unprompted review
Reply from Starlight Packaging
Hello Christopher,
Thank you for the 5 stars!
Dealing a few years with starlight…
Dealing a few years with starlight never any problems
5 February 2025
Reply from Starlight Packaging
Hello Nick,
Thank you for the 5 stars! We are very happy to hear that you have been a returning customer.
Reply from Starlight Packaging
Hello Gloria,
We are glad to hear you were happy with your order. Thank you for the 5 stars!
Prompt and courteous.
31 July 2025
Reply from Starlight Packaging
Hello Andrew,
Thank you for the 5 stars! We hope to see you ordering with us again.
Reply from Starlight Packaging
Hello Jeff,
Thank you for the 5 stars! We hope to see you ordering with us again soon.
Quality
Products arrived on time, but the quality of the 7x7 bags is a bit disappointing. The 8.5 bags are fine though.
27 July 2025
Reply from Starlight Packaging
Hello Susan,
Thank you for the 4 stars! If you could please send us an email to sales@starlightpackaging.co.uk regarding the 7x7 bags and we can look in to this for you.
Reply from Starlight Packaging
Hello Colin,
Thank you for the 4 stars!
Well packed lovely glasses thanks 🍻👍🏻
25 July 2025
Reply from Starlight Packaging
Hello Elaine,
Thank you for the 5 stars! We hope to see you ordering with us again soon.
Reply from Starlight Packaging
Hello David,
Thank you for the 5 stars! We hope to see you ordering with us again.
As per usual my delivery was perfect…
As per usual my delivery was perfect and so we're the products. Thanks starlight
10 July 2025
Unprompted review
Reply from Starlight Packaging
Hello Andrea,
Thank you for the 5 stars! We are glad to hear you were happy with your order.
The product was terrible flags were…
The product was terrible flags were fine but the sticks we're so bad loads keept snapping when putting them on the car windows and the few that did go on the windows snapped when driving.
Was very disappointed as these was personalised for a funeral.
30 June 2025
Reply from Starlight Packaging
Hello Kasha,
We are very sad to hear the items you received were faulty and we sincerely apologise for this. I will go ahead and issue you with a full refund including the shipping fee.
Excellent service start to finish
27 June 2025
Reply from Starlight Packaging
Hello Peter,
Thank you for the 5 stars! We hope to see you ordering with us again soon.
Reply from Starlight Packaging
Hello Ersin,
Thank you for the 5 stars!
Reply from Starlight Packaging
Hello Abbie,
Thank you for the 5 stars!
Great product
Great product, reasonably priced. A very eco-friendly way to pack your cakes and nibbles.
24 June 2025
Reply from Starlight Packaging
Hello Bruce,
Thank you for the 5 stars! We are glad to hear you find a product that works well for you.
Everything is very good condition &…
Everything is very good condition & quality. Highly recomended
1 July 2025
Unprompted review
Reply from Starlight Packaging
Hello Sandra,
Thank you for the 5 stars! We hope to see you ordering with us again soon.
Reply from Starlight Packaging
Hello,
Thank you for the 5 stars!
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