Pricing was great, quality was mediocre. One shirt had the logo start to come off after being washed and dried one time. One item came in the incorrect size but customer service was great and repla... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Was initially sent the wrong order. Contacted customer service via email, which was acknowledged within a day. Was advised the correct order would be sent and about a week later received the correct... See more
Company replied
I inadvertantly omitted my choice of logo color and was not happy with the resulting product. Spirit Shop immediately offered to replace the T-shirt. The process was easy and pleasant. I highly recomm... See more
Company replied
The best part of ordering from Spirit Shop was that there was no minimum shirt order. Most companies require that you order quantities. Also the price plus shipping was excellent as was the quality... See more
Company replied
Company details
Written by the company
SpiritShop is your one-stop store for custom high school apparel, team & mascot spirit wear. Find your school or team and create personalized high school gear by using our online designer and picking from our catalog of thousands of t-shirts, sweatshirts, hoodies, jerseys, hats, and other fan gear. We offer the best deals and highest discounts on school clothing.
Contact info
1300 Rosa Parks Blvd., 48216, Detroit, United States
- customerservice@spiritshop.com
- www.spiritshop.com
4.4
Excellent
298 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outdated School Name and logo
I purchased a jacket as a gift for my girlfriend who's son plays for The Mercyhurst Lakers. It is a nice jacket except it has Mercyhurst College on it. She arrived at the school for the weekend game and opened the gift I had given her only to be disappointed. The school has been Mercyhurst University for over 12 years. I am a little upset.
18 October 2025
Unprompted review
Reply from Spirit Shop
Please contact customerservice@spiritshop.com with your order details and we'll be happy to replace your item and update the webpage for the school.
I received my order and I don’t feel completely satisfied with my purchase.
I received my order, but it wasn’t the order I placed. I received everything except for one item that was incorrect. I ordered a large hoodie sweatshirt and ended up receiving a medium instead. Which was frustrating to me because we went to an out-of-town game and my husband just grabbed the sweatshirt, but went to put it on and it was too tight on him. The quality and everything else was perfect. It’s just the size was incorrect.
11 October 2025
Unprompted review
Reply from Spirit Shop
We're sorry part of your order was incorrect. Please contact customerservice@spiritshop.com with your order information so we can make it right.
The sweat pants are horrible
The sweat pants are horrible! They’re both way too big and don’t even have a normal tie to tie them tighter. Very disappointed this time.
15 October 2025
Unprompted review
Reply from Spirit Shop
We're sorry the pants didn't fit as anticipated. While there are no returns due to being printed on demand, we can offer a new size at a discount. Please contact customerservice@spiritshop.com so we may assist you.
Quality experience
Everything came as described and earlier than anticipated. Great quality clothing
16 September 2025
Unprompted review
Reply from Spirit Shop
Thank you for the 5-star review and for shopping with Spirit Shop! We're so glad you're pleased!
Online store was easy to navigate
Online store was easy to navigate. The variety of products and options was great. The hoodie I ordered for our grandson was high quality and fairly priced.
20 October 2025
Unprompted review
Reply from Spirit Shop
We're delighted to hear you're pleased with your purchase! We appreciate your business
I am always so happy with my orders
I am always so happy with my orders, the hats came out great.
20 October 2025
Unprompted review
Reply from Spirit Shop
We're thrilled to know your happy with your order! Thank you for sharing your experience!
Reply from Spirit Shop
Thank you for the 5-star review! We're glad you are pleased!
the shirts are too long
the shirts are to long. Great if you tuck the shirt in but I like to wear it out and it is just too long.
16 October 2025
Unprompted review
Reply from Spirit Shop
Thank you for taking the time to leave a review. We appreciate the feedback.
Great quality, easy ordering!
The best part of ordering from Spirit Shop was that there was no minimum shirt order. Most companies require that you order quantities.
Also the price plus shipping was excellent as was the quality of the fabric. It remains to be seen how long the shirt will last, but the fabric looks very durable.
The ordering process was very easy as was checkout.
6 October 2025
Unprompted review
Reply from Spirit Shop
Thank you for taking the time to leave a review. We're delighted to hear you're happy with your purchase and shopping experience!
everything was great!
20 October 2025
Unprompted review
Reply from Spirit Shop
We're glad you're pleased with your order! Thank you for taking the time to leave a review.
Reply from Spirit Shop
We're happy that you're pleased with your purchase! Thank you for shopping with Spirit Shop.
Great Hoodies and Tee's
Great Hoodies! Love this store and their quality hoodies and perfect custom design people. Perfect every time! Fast shipping too. 5 stars.
1 October 2025
Unprompted review
Reply from Spirit Shop
We're thrilled to know you're so pleased! Thank you for the 5-star review. We appreciate your business.
Arrived in a timely manner
Arrived in a timely manner. Products didn't take long to ship and was the right size.
20 October 2025
Unprompted review
Reply from Spirit Shop
We're glad you are pleased! Thank you for shopping with Spirit Shop.
My order arrived on time
My order arrived on time, in great condition.
17 October 2025
Unprompted review
Reply from Spirit Shop
Thank you for the 5-star review! We appreciate your business.
The quality of the shirts was above…
The quality of the shirts was above average and I was pleasantly surprised.
6 September 2025
Unprompted review
Reply from Spirit Shop
We're pleased to know you were pleasantly surprised with your purchase! Thank you for sharing your experience.
I love my sweatshirt and t-shirt
I love my sweatshirt and t-shirt. It exceeded my expectations. Thank you!
20 October 2025
Unprompted review
Reply from Spirit Shop
We're happy that we exceeded your expectations! Thank you for the great review!
Cant go wrong
The material, the print , the brightness… EVERYTHING was perfect! Looking for matching hoodies now
1 October 2025
Unprompted review
Reply from Spirit Shop
We're so glad everything was perfect! Thank you for sharing your experience. We appreciate it!
My jacket and sweatshirt are…
My jacket and sweatshirt are comfortable and fit to size!!! Love them both!
20 October 2025
Unprompted review
Reply from Spirit Shop
We're delighted to hear you love your purchase! Thank you for sharing and for shopping with Spirit Shop.
Prompt shipping
Prompt shipping, good buying experience. Would purchase again from this company.
20 October 2025
Unprompted review
Reply from Spirit Shop
We're glad you're pleased! We appreciate your business.
Easy to use and order tracking was…
Easy to use and order tracking was pretty close to what it was
20 September 2025
Unprompted review
Reply from Spirit Shop
Thank you for taking the time to leave a review. We're glad you're pleased!
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