Great customer service: needed replacement glasses fast. I ordered yhem on the Friday and had them by Tuesday afternoon. The glasses themselves were excellent. I will definitely get glasses here again... See more
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Review summary
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First time ordering from Spex4less and can highly recommend this company. Ordered varifocal sunglasses and the lenses are perfect. First pair I ordered were too big (my error) but they didn’t hesitate... See more
Company replied
They stopped my order before dispatch due to a minor quality-control issue, which they promptly informed me about and resolved by making a new pair of glasses. I’m really pleased they didn’t simply... See more
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From the start to the completion of my order was nothing short of exceptional. Jake & Steve looked after me impeccably. I had never purchased sunglasses via this method before. With needing pre... See more
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Company details
About Spex4Less
Written by the company
Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
Contact info
Everite House, Carr Lane, CH47 4BG, Hoylake,, United Kingdom
- 0151 632 6611
- info@spex4less.com
- www.spex4less.com
4.9
Excellent
30K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Ordered some sunglasses 20days ago
STILL WAITING MONTH AFTER ORDER
ORDERED ON 6TH AUG
Was told that I would receive my order as quickly as possible and again let down. Be careful with this supplier
Ordered some sunglasses 20days ago, first got contacted to say they didn't have the frames I ordered now there asking for photos for PD which I put on the prescription, I only have sight in 1 eye so doesn't really matter.
They emailed which I didn't see you would think they would mail again or call but no they didn't
Not going well so far... I will re review if I finally get the glasses
6 August 2026
Unprompted review
Reply from Spex4Less
Good Afternoon
We’re sorry to see your one-star review before you have received your glasses and to hear that you’re unhappy with your experience so far. We completely understand your frustration with the delay.
Unfortunately, the delay in processing your glasses was due to us waiting for the additional information we requested from you. We contacted you by email to obtain the required PD measurement, which was not included on your prescription, as this information is needed before we can proceed with the order.
We appreciate that emails can sometimes be missed, and we apologise if our communication wasn’t as clear or persistent as it should have been. We’re keen to get your order completed as quickly as possible now that we have the information required.
We hope we can resolve this for you and provide you with the glasses you ordered as quickly as possible, turning this 1-star experience into a 5 star.
Kindest Regards
Sophie | Customer Service Manager
Excellent service exactly what I wanted…
Excellent service exactly what I wanted no agro and very quick.
Thanks.
1 August 2026
Unprompted review
Reply from Spex4Less
Thank you for taking the time to leave a positive review. I can see you have rated us 4 out of 5 stars. We are always looking to improve our services and welcome feedback. If you would like to discuss this further, please email us at info@spex4less.com
Thank you again for choosing to purchase your new glasses with Spex4less, we hope to hear from you again in the future.
Kind Regards
Sophie Swaine
Have used spex4less for many years
Have used spex4less for many years, and have always found them very honest and have delivered perfect lenses and have resolved any issues immediately without fuss.Also, their prices match their name.
I would recommend 100%
10 August 2026
Unprompted review
Reply from Spex4Less
Hi Brian,
Thank you for your wonderful review.
We’re delighted to hear you've trusted Spex4Less for many years and that we've consistently delivered the quality, honesty and service you've come to expect. It’s especially rewarding to know any issues have always been resolved quickly and without fuss, as looking after our customers is incredibly important to us.
Your recommendation means a great deal to the whole team. Thank you for your continued loyalty and support.
Ease of picking and ordering glasses
Ease of picking and ordering glasses. Fast delivery. I received exactly what was ordered and value for money.
25 August 2026
Unprompted review
Reply from Spex4Less
Hi Anthony,
Thank you for your kind review.
We’re delighted to hear you found it easy to choose and order your glasses. It’s wonderful to know your order arrived quickly, was exactly as expected and offered excellent value for money.
Thank you for choosing Spex4Less. We truly appreciate your support.
Great price for prescription…
Great price for prescription snorkelling mask
23 August 2026
Unprompted review
Reply from Spex4Less
Hi Lee,
Thank you for your kind review.
We’re delighted to hear you were pleased with the value of your prescription snorkelling mask. Providing specialist prescription eyewear at competitive prices is exactly what we strive for.
Thank you for choosing Spex4Less. We hope you enjoy your next adventure!
Spex4Less were communicative throughout…
Spex4Less were communicative throughout my transactionand delivered what they promised in the time frame they promised. Very pleased generally.
10 August 2026
Unprompted review
Reply from Spex4Less
Hi Andrew,
Thank you for your wonderful review.
We’re delighted to hear our team kept you informed throughout your order and delivered exactly as promised. Providing reliable service and clear communication every step of the way is something we take great pride in.
Thank you for choosing Spex4Less. We truly appreciate your support.
Brilliant experience!
Amazing sunglasses along with amazing customer service.
The price was cheaper than that of what they are on the high street and other online competitors.
The customer service advisors went above and beyond to get my sunglasses delivered in time for when I go on my holiday!
22 August 2026
Unprompted review
Reply from Spex4Less
Hi Naveed,
Thank you for your fantastic review.
We’re delighted to hear you love your new sunglasses and that our team could help get them to you in time for your holiday. Providing excellent customer service alongside great value is exactly what we strive for, so it’s wonderful to know we exceeded your expectations.
Thank you for choosing Spex4Less. We hope you have a fantastic holiday and enjoy your new sunglasses.
Ordered a replacement pair of reading…
Ordered a replacement pair of reading glasses for my elderly dad. Significantly cheaper than our optician could offer. Great quality frame, really rapid delivery and excellent customer service and communication all the way. Would definitely recommend.
21 August 2026
Unprompted review
Reply from Spex4Less
Hi Caroline,
Thank you for your wonderful review.
We’re delighted to hear your dad’s replacement reading glasses arrived quickly and that you were pleased with the quality, value and service you received. It’s especially rewarding to know we could provide a more affordable option while keeping you informed throughout the process.
Thank you for your recommendation and for choosing Spex4Less. We truly appreciate your support.
Easy to order and straight forward
Easy to order and straight forward . Specs came quicker than expected and perfect . 2nd pair I have ordered from here and will be getting my next from here aswell
15 August 2026
Unprompted review
Reply from Spex4Less
Hi Lee,
Thank you for your continued support.
We’re delighted to hear your second order with Spex4Less was just as positive as the first. It’s wonderful to know the ordering process was simple, your glasses arrived sooner than expected and that they’re a perfect fit.
Thank you for choosing Spex4Less again. We look forward to helping you with your next pair.
Website was easy to use
Website was easy to use
Prices were good
Delivery on time
Will use again
23 August 2026
Unprompted review
Reply from Spex4Less
Hi Michael,
Thank you for your kind review.
We’re delighted to hear you found our website easy to use and were pleased with our prices and on-time delivery. It’s wonderful to know you'll be choosing Spex4Less again.
Thank you for your support. We look forward to helping you in the future.
Ordered Intermediate glasses for…
Ordered Intermediate glasses for computer work. I received them a couple of days later and I'm happy with them at a fraction of the cost of my high street optician and pretty much the same quality.
18 August 2026
Unprompted review
Reply from Spex4Less
Hi Geoffrey,
Thank you for your fantastic review.
We’re delighted to hear your intermediate glasses arrived within just a couple of days and are proving ideal for your computer work. It’s wonderful to know you found them to be excellent value, offering quality comparable to the high street at a fraction of the cost.
Thank you for choosing Spex4Less. We truly appreciate your support.
No quality control
Delivery was less than 3 wks for varifocal lense so was good turn around. Good value for money. However, gave it a 3 as quality control must be non existent. Upon opening for first time I was shocked to see finger smudges, scuff and scratches across the lenses. At first I was worried they were permanent but after a good clean and buff up, the lenses appear fine. Shouldn’t reach the customer in such a poor condition. UPDATE: I’m editing this review from 3-4 stars as following the original disappointment, I today received a call from customer services who were excellent in response. I received and apology and full explanation. I have no doubt that they will carry out feedback to those involved.
22 August 2026
Unprompted review
Reply from Spex4Less
Good afternoon.
Thank you for your feedback and for highlighting the quick turnaround and value for money. We’re very sorry that your lenses arrived with smudges and scratches — this certainly isn’t the standard we usually supply.
We’re pleased to hear that the lenses cleaned up well and appear to be fine, but we completely understand your disappointment at having to do this yourself. We’ll be raising your comments with our quality control team to help ensure this doesn’t happen again.
Thank you again for bringing this to our attention.
If you would like to discuss this further, please call us on 0151 6326611 or email info@spex4less.com
Kindest Regards
Sophie | Customer Service Manager
Not many places out there that run a…
Not many places out there that run a business like the family business that’s Spex4less. A warm personal service that’s there to help. There’s a lot of choice and prices are very pocket friendly. From ordering to delivering you’re always kept in the loop.
14 August 2026
Unprompted review
Reply from Spex4Less
Hi David,
Thank you for such a thoughtful review.
We’re delighted to hear our family-run approach made such a positive impression. Providing friendly, personal service alongside a wide choice of frames, great value and clear communication throughout the ordering process is exactly what we strive for.
Your kind words mean a great deal to the whole team. Thank you for choosing Spex4Less and for your wonderful support.
Brilliant service
Very easy to deal with i,i asked many questions by email so they where fast to reply order was taken and delivered very fast will be using them alot more very happy
20 August 2026
Unprompted review
Reply from Spex4Less
Hi Peter,
Thank you for your wonderful review.
We’re delighted to hear our team could answer all of your questions promptly and make the ordering process so straightforward. It’s fantastic to know your glasses arrived quickly and that you'll be returning to Spex4Less again.
Thank you for your continued support. We look forward to helping you with your next pair.
Exceptional service
Had an account for a few years now and use the excellent service to upgrade date my eyewear, this time I choose to re glaze an existing frame that the wife didn’t like! So the replaced lense were change for polorid sunglasses the result was spectacular (excuse the pun) the service provided was exceptional with the glasses returned in less than the time specified. To top it all the wife loves the results, thank you specs4less
12 August 2026
Unprompted review
Reply from Spex4Less
Hi Steven,
Thank you for your fantastic review.
We’re delighted to hear you've continued to trust Spex4Less over the years for your eyewear. It’s wonderful to know your latest reglaze transformed your existing frame into a fantastic pair of polarised sunglasses, and even better that they passed your wife’s approval!
We’re also pleased your glasses were returned even sooner than expected. Thank you for your continued support—we look forward to helping you again with your next pair.
Great choice of frames
The website has a wide range of frames and is easy to navigate. I was able to find exactly what I was looking for. I went for frames only rather than prescription lenses and they arrived within a few days. I'd happily recommend based on my experience.
13 August 2026
Unprompted review
Reply from Spex4Less
Hi,
Thank you for your fantastic review.
We’re delighted to hear you found exactly the frames you were looking for and that you enjoyed browsing our wide range. It’s great to know the website was easy to navigate and that your frames arrived within just a few days.
Thank you for your recommendation and for choosing Spex4Less. We truly appreciate your support.
Advice not to order from here
Advice not to order from here as they make you wait over a month keep saying order will be processed and after over a month get back to you saying we can not make your lenses , so if you want to wait over a month to not get your frames good luck !
13 July 2026
Unprompted review
Reply from Spex4Less
Good Afternoon
We are so sorry to see your 1* review. I would really like to help further, but unfortunately, I cannot find your order details. Please be in touch so that we can address these issues.
Kind regards
Sophie
You were quick to respond and reliable.
21 August 2026
Unprompted review
Reply from Spex4Less
Hi Eddie,
Thank you for your kind review.
We’re delighted to hear you found our team responsive and reliable. Providing dependable service and prompt support is exactly what we strive for.
Thank you for choosing Spex4Less.
Excellent service
Every aspect of my purchase I would classify as excellent. The price, quality of work, communications and speed of delivery would be extremely difficult to beat.
19 August 2026
Unprompted review
Reply from Spex4Less
Hi Paul,
Thank you for your wonderful review.
We’re delighted to hear every aspect of your experience met your expectations. Knowing you were pleased with the quality of your glasses, our communication, competitive pricing and fast delivery is exactly what we strive for.
Thank you for choosing Spex4Less. We truly appreciate your support.
prompt and efficient
18 August 2026
Unprompted review
Reply from Spex4Less
Hi Colin,
Thank you for your kind review.
We’re delighted to hear you found our service prompt and efficient. Providing a smooth, hassle-free experience is exactly what we strive for.
Thank you for choosing Spex4Less.
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