Great customer service: needed replacement glasses fast. I ordered yhem on the Friday and had them by Tuesday afternoon. The glasses themselves were excellent. I will definitely get glasses here again... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time ordering from Spex4less and can highly recommend this company. Ordered varifocal sunglasses and the lenses are perfect. First pair I ordered were too big (my error) but they didn’t hesitate... See more
Company replied
They stopped my order before dispatch due to a minor quality-control issue, which they promptly informed me about and resolved by making a new pair of glasses. I’m really pleased they didn’t simply... See more
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From the start to the completion of my order was nothing short of exceptional. Jake & Steve looked after me impeccably. I had never purchased sunglasses via this method before. With needing pre... See more
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Company details
About Spex4Less
Written by the company
Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
Contact info
Everite House, Carr Lane, CH47 4BG, Hoylake,, United Kingdom
- 0151 632 6611
- info@spex4less.com
- www.spex4less.com
4.9
Excellent
30K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Replacement dealt with quickly and easily
Have had a number of good value frames and lenses. Kept informed of delivery times accurately. There was a problem with a recent order, responded straight away and a replacement was dealt with quickly and easily. Would happily recommend and use again.
1 September 2026
Unprompted review
Reply from Spex4Less
Hi,
Thank you for your fantastic review.
We’re delighted to hear you've enjoyed several pairs of glasses from Spex4Less and that our delivery updates have kept you well informed. While we're sorry there was an issue with your recent order, we're pleased our team could resolve it quickly and make the replacement process simple and hassle-free.
Thank you for your recommendation and continued support. We look forward to helping you again.
Simply perfect
Simply perfect,I enjoyed browsing the choice of frames brand and designer and the details provided made it precise to get the size and style I was looking for.
Ordering was easy fast and uncomplicated.
I had questions and communication with the team especially Steve and Stephen who provided fast and very helpful answers.Glasses received are brilliant,seculy packaged and delivered fast. This is a genuine review .not AI .
2 September 2026
Unprompted review
Reply from Spex4Less
Hi,
Thank you for such an amazing review.
We’re delighted to hear you enjoyed every part of your experience, from browsing our range of designer frames to receiving your finished glasses. It’s wonderful to know the sizing information made choosing the perfect pair easy and that your glasses arrived quickly and securely packaged.
We'll be sure to pass your kind words on to Steve and Stephen, who will be delighted to hear their advice and support made such a positive difference. Thank you for choosing Spex4Less and for your heartfelt recommendation.
Amazing service
Amazing service. Couldn’t do more for you and the best glasses and frames in the market.
14 August 2026
Unprompted review
Reply from Spex4Less
Hi Sid,
Thank you for your wonderful review.
We’re delighted to hear you were so pleased with both our service and your new glasses. Knowing you felt our team went above and beyond means a great deal to everyone at Spex4Less.
Thank you for choosing Spex4Less. We truly appreciate your support.
A genuinely excellent family-run…
A genuinely excellent family-run optician that delivers first-class service from start to finish. I honestly can’t thank Spex4less enough — they’ve been absolutely brilliant, and I wouldn’t consider going anywhere else now.
The quality is exceptional, but what really sets them apart is the way they treat their customers. I’ve rarely experienced service this good from any company. You’re made to feel genuinely valued rather than just another order or transaction.
It’s the kind of personal, attentive service your grandparents might talk about from the “good old days”, when businesses knew their customers and took real pride in looking after them.
Outstanding quality, outstanding service and a company I’m very happy to recommend.
6 September 2026
Unprompted review
Reply from Spex4Less
Hi,
Thank you for such a thoughtful and generous review.
We’re delighted to hear our family-run approach made such a positive impression. Providing personal service, exceptional quality and making every customer feel genuinely valued is exactly what we strive for every day.
Your kind words about our team and your recommendation mean more than we can say. Thank you for choosing Spex4Less—we’re honoured to have earned your trust and look forward to helping you for many years to come.
Personalised service with excellent…
Personalised service with excellent communication and customer support ideal. Wouldn’t go anywhere else
5 September 2026
Unprompted review
Reply from Spex4Less
Hi Russell,
Thank you for your lovely review.
We’re delighted to hear you appreciated our personalised service, communication and customer support. Knowing you wouldn't go anywhere else is one of the greatest compliments we could receive.
Thank you for your continued support and for choosing Spex4Less.
Great company with
Excellent service, excellent communication and exceptional value for money
1 September 2026
Unprompted review
Reply from Spex4Less
Hi Malcolm,
Thank you for your wonderful review.
We’re delighted to hear you were pleased with our service, communication and the value we offer. Providing high-quality eyewear at competitive prices alongside excellent customer care is exactly what we strive for.
Thank you for choosing Spex4Less. We truly appreciate your support.
Fabulous and really easy to order
Fabulous and really easy to order! Thank you for quick delivery. So happy with my new glasses. The frames are very light and comfortable. Will be ordering some more again for sure. Thank you.
3 September 2026
Unprompted review
Reply from Spex4Less
Hi,
Thank you for your wonderful review.
We’re delighted to hear you found the ordering process so easy and that your new glasses arrived quickly. It’s fantastic to know you’re so happy with your lightweight, comfortable frames and that you're already planning your next pair.
Thank you for choosing Spex4Less. We look forward to helping you again soon.
Excellent service from a family business
What a brilliant family run business, after ordering my sunglasses, I realised I might have left it to late, i communicated with them, telling them if possible could they get them to me before my holiday, obviously they advised me they could promise to, but would try their best, and they certainly did, they arrived a whole week before I go, what an excellent service, I will buy again.
4 September 2026
Unprompted review
Reply from Spex4Less
Hi Derek,
Thank you for your fantastic review.
We’re delighted to hear our family-run team could help get your prescription sunglasses to you well before your holiday. While we can never guarantee expedited delivery, we always do our best whenever possible, so it’s wonderful to know we could exceed your expectations.
Your kind words about our service mean a great deal to everyone at Spex4Less. Thank you for your support, and we look forward to helping you again.
A problem solved
Following a problem I had with a recently purchased pair of glasses the attention, courtesy and prompt service I received was FIRST CLASS. Thank you to all at Spex4less you were superb.
4 September 2026
Unprompted review
Reply from Spex4Less
Hi Mike,
Thank you for your wonderful review.
We’re delighted to hear that, although you experienced a problem with your glasses, our team was able to resolve it quickly and provide the level of care and courtesy you expected. Looking after our customers and putting things right whenever needed is something we take great pride in.
Thank you for your kind words and for choosing Spex4Less. We truly appreciate your support.
Great glasses
Great glasses, lovely frames, excellent company I’ve used them for years
10 August 2026
Unprompted review
Reply from Spex4Less
Hi Lorraine,
Thank you for your wonderful review.
We’re delighted to hear you're so pleased with your glasses and love your new frames. It means a great deal to know you've trusted Spex4Less for so many years.
Thank you for your continued loyalty and support. We look forward to helping you again.
Needed a new set quickly due to an…
Needed a new set quickly due to an accident with my existing pair.
Had a new pair in less than 5 days including a bank holiday. Never expected them so quick! Great service as usual.
Many thanks
2 September 2026
Unprompted review
Reply from Spex4Less
Hi Rob,
Thank you for your wonderful review.
We’re delighted to hear we could get your replacement glasses to you so quickly, especially over a bank holiday. We know how inconvenient it is to suddenly be without your glasses, so it's fantastic to know your new pair arrived in under five days and that we could help when you needed us most.
Thank you for your continued support and for choosing Spex4Less.
Very good service
Very good service, I bought inserts for ski goggles and the process was simple , professional and prompt.
4 September 2026
Unprompted review
Reply from Spex4Less
Hi Alan,
Thank you for your kind review.
We’re delighted to hear you found the process of ordering your ski goggle inserts simple, professional and prompt. Making specialist prescription eyewear easy to order is exactly what we aim for.
Thank you for choosing Spex4Less. We hope you enjoy your ski goggles.
Brilliant glasses
Brilliant glasses. Should have got these along time ago
3 September 2026
Unprompted review
Reply from Spex4Less
Hi,
Thank you for your fantastic review.
We’re delighted to hear you're so pleased with your new glasses. It’s wonderful to know they’ve lived up to your expectations, and we’re glad we could help you find the perfect pair.
Thank you for choosing Spex4Less. We hope you enjoy them for many years to come.
very responsive and good service
4 September 2026
Unprompted review
Reply from Spex4Less
Hi,
Thank you for your kind review.
We’re delighted to hear you found our team responsive and that you were pleased with the service you received. Providing prompt, helpful support is exactly what we strive for.
Thank you for choosing Spex4Less.
Great service
Excellent personal fast customer support and advice. Great prices.
2 August 2026
Unprompted review
Reply from Spex4Less
Hi Keith,
Thank you for your wonderful review.
We’re delighted to hear you appreciated our personal customer support, expert advice and fast service. It’s fantastic to know you also found great value in your purchase.
Thank you for choosing Spex4Less. We truly appreciate your support.
Excellent service
Excellent service - fast and open to return/exchange
26 August 2026
Unprompted review
Reply from Spex4Less
Hi Michael,
Thank you for your kind review.
We’re delighted to hear you were pleased with our service and fast turnaround. It’s also great to know you appreciated our straightforward return and exchange process, as we always want our customers to shop with complete confidence.
Thank you for choosing Spex4Less. We truly appreciate your support.
Thanks for the excellent service and…
Thanks for the excellent service and brilliant glasses for great price..👍
1 September 2026
Unprompted review
Reply from Spex4Less
Hi Stephen,
Thank you for your fantastic review.
We’re delighted to hear you're so pleased with your new glasses and that you found both our service and prices to be excellent. Providing high-quality eyewear at great value is exactly what we strive for.
Thank you for choosing Spex4Less. We hope you enjoy your new glasses.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I’ve now ordered four pairs of glasses from Specs for Less, and I’ve been really impressed every time. Their prices are superb, the quality of the glasses is absolutely fantastic, and the communication throughout has been excellent.
Everything from ordering through to delivery has been straightforward and hassle-free. Rather than leave a separate review for every order, I thought I’d leave one to say how consistently good they’ve been.
Excellent products, excellent prices and excellent service. I wouldn’t hesitate to order from Specs for Less again and would definitely recommend them to anyone looking for good-quality glasses at a great price.
21 August 2026
Unprompted review
Reply from Spex4Less
Hi Robert,
Thank you for such an amazing review.
We're delighted to hear you've now ordered four pairs of glasses from Spex4Less and that every experience has been consistently positive. Knowing you've been impressed with our prices, the quality of your glasses and our communication throughout each order means a great deal to the whole team.
Your recommendation and continued loyalty are truly appreciated. Thank you for choosing Spex4Less time and again—we look forward to helping you with many more pairs in the future.
Old style glasses case,bulky.
Old style glasses case,bulky.
Couple of years ago,when I last bought of you,new type of flat cloth ones,much easier to carry,than the bulky old style.
31 August 2026
Unprompted review
Reply from Spex4Less
Good Morning,
Thank you for your feedback. We’re sorry to hear that you found the case bulky. Our Spex4Less case has remained the same style over the years, although if a designer frame is purchased, the case supplied will vary depending on the brand and frame. We appreciate your comments regarding the flatter cloth-style case and will certainly take your feedback on board.
Kindest Regards
Sophie
I'm very happy with my purchase
I'm very happy with my purchase! Going to buy some sunglasses( prescription)from you guys
28 August 2026
Unprompted review
Reply from Spex4Less
Hi Karin,
Thank you for your lovely review.
We’re delighted to hear you're so happy with your purchase. We’d be thrilled to help you choose your prescription sunglasses when you're ready and look forward to providing the same great service again.
Thank you for choosing Spex4Less. We look forward to welcoming you back soon.
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