HI SONIC DIRECT IS GOOD PLACE FOR ELECTRICAL ITEM ALDO GOOD CUSTOMER SERVICE AND SUPPORT ALWYS LOADS STUFF BEFORE ASWEL ALSO BOTH DRIVERS COME TO DROP OFF MY AMERICAN FRIDGE FREEZER VERY HANDY HELP... See more
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Company details
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Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Sonic Direct .. Electrically Unbeatable !
Written by the company
- Google Certified Shop & Trust Pilot
- In recognition of our high standards of customer service, we are a Google Certified Shop & Rated 4.9/5 Excellent by Trust Pilot. As such, you can be sure that you’ll receive reliable dispatch and excellent customer service.
- Trusted Shops
- We have achieved Trusted Shops accreditation. Trusted Shops offers a comprehensive service for the benefit of the consumer, which encompasses accreditation, trustmark, buyer protection and customer service.
- Euronics Retailer
- As a member of Euronics, we are able to source fast moving, high demand lines and ultimately pass on the benefit of being part of a £500m national buying group.
- Investors in People
- As a recognition of our continuous focus upon developing and reinvesting in our dedicated staff, we have achieved the Investors in People standard - the leading management benchmark.
Contact info
Ingleby Road, BD8 9AN, Bradford, United Kingdom
- 01274 575000
- reviews@sonicdirect.co.uk
- www.sonicdirect.co.uk
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Replied to 96% of negative reviews
Typically replies within 1 week
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Good All Round Service
The delivery was on time, the driver was polite and helpful and the product was as per my order.
Great price and great service
The reason we purchased our washing machine from Sonic was not only because it was a great deal but also because the member of staff who dealt with us knew her product well and was able to demonstrate it as if it were her own. The two guys who delivered and installed it were very professional and helpful. Great service.
Best delivery driver ever
The delivery driver called faisal is a wonderful human being and does his job to the highest standards swiftly smoothly and pleasantly he deserves a pay rise if management is reading this he is an asset to your team he delivered a washing machine and an American fridge freezer swiftly with the upmost care. Naz who works in the shop also is wonderful and helped us choose exactly what we needed and her enthusiasm is thru the roof also hanif the supervisor is also a wonderful person and does his job to a very high standard please promote these individuals further they do the best job for your company and keep your customers extremely happy thanks again guys all the best with your future and I hope you get far in life thankyou kindly
Really friendly
Really friendly, efficient delivery men, thank you Maciej and Sangdeep, you were a pleasure 🙏
Great service from these guys
Great service from these guys. Had an issue accepting the half price sound bar with the TV and spoke to Jay on the phone. He sorted it and offered a much quicker delivery date than the one I selected. Turned up on time even better the TV was 300 quid cheaper for the same thing at your high street “sell you an extra contact” when this came with a 5 year warranty. Cracking TV what’s not to like.
Good lads Sandeep and Maciej from…
Good lads Sandeep and Maciej from sonic delivered my tv great service 👍 cheers sonic
Should on website state integrated…
Should on website state integrated appliances extra charge rather than just install as I paid then got a phone call to say as it is a integrated appliance cost more so ended up paying an extra 100 pounds on top of what I had already paid for installation and delivery that was after I had already ordered on line then the phone call came a couple of hours after that to explain the extra costs I had to pay
Great delivery guys!!
Minde and Scott called ahead of delivery, installed and removed washing machine super efficient!
Great lads!! Thanks again
Exceptional Service – Went Above and Beyond! service from Sonic Direct
Great service from Sonic Direct! The drivers were very friendly and extremely helpful. They went above and beyond by doing a little extra to help move the fridge, which was so appreciated as my mum is disabled and couldn't move it herself. Thank you!
Highly satisfied
Arrived on time. Delivery went above and beyond to make sure everything was correct, despite some difficulties re fitting.
Delivery was on the tme they said they…
Delivery was on the tme they said they put my old one in the garden for me and they was very polite
What a great service by sonic and…
What a great service by sonic and especially Sandeep and Maciej who where so helpful highly recommended 👌
Fast delivery and handled with care
Fast delivery and handled with care. The price was better than anywhere else and it arrived in perfect condition. Thank you.
The person who sold us the tv was very…
The person who sold us the tv was very knowledgeable and very patient whith us while we made our minds up will shop thear again.
Great service and help
I needed help to have my dryer lifted down from the top of my existing washer in order to have the new appliance fitted. The drivers helped with this and I couldn't find my stop tap for the water but the delivery drivers found it and turned out of to fit the new machine. All done incredibly patiently and a credit to Sonic for their help
Fast delivery
Fast delivery, competitive price. Kept informed of delivery. Took away old washing machine and installed new one. Delivered approximately 36 hours after order.
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