Sonetel Reviews 

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I am very satisfied with Sonetel and the support team. The service is easy to use, reliable, and the customer support is responsive and professional. Recently, I needed assistance with account verification, and the support team guided me through the process patiently and efficiently until everything was resolved.

I appreciate the excellent customer service and the quality of the platform. Sonetel has been a great solution for my communication needs, and I am happy to recommend it to others.

Thank you, Sonetel, for your outstanding service!

Absolutely great experience with Sonetel. After testing my new number for free under trial period, buying a plan and number activation was a smooth sail. Thanks to the dedicated support which helped in verification and activation so quickly. Would definitely recommend Sonetel for service and great price!!

Everything is great. what would make this 4 start to 5 star is integration with third party apps and services, and guaranteed sms verification

Customer service is great

They have a very good and professional customer service. My experience with them is absolutely great. You can rely on them for their excellent services. Rest assured.

Overall, a good experience with Sonetel. I faced some challenges during the initial verification and account setup process, and it took a little longer than expected. However, the support team was responsive and helped resolve the issues. Once my account was verified and activated, the service worked well. Thank you to the team for their assistance and support. Looking forward to using Sonetel for my business communications.

Response to issue being raised was quick. Very helpful

I've had a positive experience using Sonetel for business communications. The platform is easy to set up and provides useful features for managing calls and customer interactions.

I've had a very positive experience with Sonetel. The platform is easy to set up and use, even for small businesses that need international phone numbers and call forwarding services. Whenever I had questions, the support team responded quickly and professionally, helping me resolve issues without delay.

The pricing is reasonable, the service is reliable, and the overall user experience has been smooth. I especially appreciate the clear communication and willingness of the customer service team to assist whenever needed.

I would recommend Sonetel to entrepreneurs and businesses looking for an affordable and flexible business phone solution

Thank you for your quick response. It is very helpfull.

Decent company but sometime disrupted services like SMS issues. Mostly good, but I wouldn't recommend too much.

Quick & very effective customer support, and great phone service.

It's working fine for getting a number in Australia, and call fowarding internationally to another number.

They request documents after you purchase a number. It's quite a lot and invasive including passport, proof of address, but they were fast and responsive. If you choose not to verify yourself, they will refund you so that's nice.

The sontel webapp is buggy and could be vastly improved which is why I gave it 4 stars. Compared to skype or teams, the website (on phone or pc) is average. The android app is so awful I uninstalled it.

However, I don't need the webapp and for the simple need to forward a call internationally to another number, it does the job.

You customer support has been excellent, but I do have concerns regarding the voice quality.

The customer support was professional and kind

the app is meeting its purpose smoothly. quite nice, clean minimalistic user interface. no ads first of all. calling wise, the voice quality is good, but the voice volume in the app is slightly lower, maybe they can add option to increase volume to 200X or 300X. They have highly active customer support. so your money/subscription/account is safe.

will definitely to go with your calling. i am using it to dial us numbers.

Great customer service from Sonetel.

I signed up for a Sonetel account to transfer my Skype number after the advertised expiration date. It was right on the last day, so I was not sure whether the transfer would still be possible.

Annu R was very quick to respond and guided me clearly through the process. It was a real bonus that the number could still be transferred successfully.

Really appreciate the prompt support and great service. Thank you, Annu!

SCAM, SCAM, SCAM!!!!

This company is total scam. I created an account. paid $14. They closed my account within a day after payment. Customer support is totally trash. They don't even help. Replies to the emails after hours. Never provide the service I need. No reason why my account get closed. Took all personal inof from billing addresses, utility bills, ID card, selfies etc. Also cant let me login to my account. My card is connnected still.

Did this again when I created second account becasue they told me to create new account since my first acocunt was closed. DID THE SAME THING.