Jasmeet was polite, cordial, friendly, positive, reassuring and clear in communications about what was needed on my part. Thorough as well. Follow through was perfect. Thank you for your help.
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A telephone service for global entrepreneurs. Have a local phone number in any country with global call forwarding at the cost of local calls.
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Replied to 79% of negative reviews
Typically replies within 2 weeks
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the app is meeting its purpose smoothly
the app is meeting its purpose smoothly. quite nice, clean minimalistic user interface. no ads first of all. calling wise, the voice quality is good, but the voice volume in the app is slightly lower, maybe they can add option to increase volume to 200X or 300X. They have highly active customer support. so your money/subscription/account is safe.
will definitely to go with your calling. i am using it to dial us numbers.
Excellent Support for Last-Minute Skype Number Transfer
Great customer service from Sonetel.
I signed up for a Sonetel account to transfer my Skype number after the advertised expiration date. It was right on the last day, so I was not sure whether the transfer would still be possible.
Annu R was very quick to respond and guided me clearly through the process. It was a real bonus that the number could still be transferred successfully.
Really appreciate the prompt support and great service. Thank you, Annu!
SCAM
SCAM, SCAM, SCAM!!!!
This company is total scam. I created an account. paid $14. They closed my account within a day after payment. Customer support is totally trash. They don't even help. Replies to the emails after hours. Never provide the service I need. No reason why my account get closed. Took all personal inof from billing addresses, utility bills, ID card, selfies etc. Also cant let me login to my account. My card is connnected still.
Did this again when I created second account becasue they told me to create new account since my first acocunt was closed. DID THE SAME THING.
Positive Experience
I've had a positive experience with Sonetel so far. The setup process was straightforward, and the platform offers useful features for managing virtual phone numbers and business communications. Customer support has been responsive when needed. There is still room for improvement in a few areas, but overall it's a reliable service that provides good value for businesses.
Sonetel is a great and affordabl
Sonetel is a great and affordable solution for business phone services. Their platform is easy to use, the pricing is very reasonable, and the service works well for growing companies. The team has also been helpful and professional, making it easy and pleasant to work with them.
Outstanding customer service.
Highly recommended! The service works very well and, unexpectedly, the customer service is truly outstanding. The setup process for some international virtual number services involve some time-consuming regulatory hoops to jump through, but these are obviously not Sonetel's fault. Kiran from customer support did a fantastic job, walking me patiently and efficiently through the whole process.
This is a scam, beware
This company is a scam, the requested all my personal credentials and did not provide any service

Reply from Sonetel
affordable and responsive
Great company, affordable services, quick responses to solve solutions for business owners. Glad I found them!

Reply from Sonetel
Great Excellent Virtual Number Service for International Business with Sonetel
Great experience with Sonetel! Easy setup, reliable virtual number service, smooth call quality, helpful customer support, and perfect for managing international business communication professionally.
I live now in Panama
I live now in Panama, have a Swiss mobile and a Panama mobile number. To use a special service from Switzerland without costs for raoming, Sonetel gave me a proper and unexpensive solution.
Very well service
I had a very positive experience with Customer Support
I had a very positive experience with Sonetel’s customer support. Jasmeet was extremely professional, patient, and helpful throughout the entire process. All my questions were answered promptly, and the assistance provided made everything smooth and stress-free. I truly appreciate the excellent support and would definitely recommend Sonetel based on my experience.
It is scam and service doeant work
It is scam and zervice doeant work. This company is supposed to take money for you withhout any services.

Reply from Sonetel
Personal US number in PH
I've been looking for a way to make calls with a US phone number for personal use mainly for travel since I'm in the Philippines and internet connection is not always that stable. Got a US number with Sonetel, got thru verification easily and made calls to my relatives in the US right away using their call forwarding service. I was guided step by step by their customer service until I was fully set up. Real awesome!
Helpful & Responsive
Kiran K from Sonetel was very helpful and super responsive through the whole set-up process.
All process start to end very smooth.
Best customer services highly recommended
Got lucky number from them very genuine dealing with customers all straightforward.
Great customer service
I found and signed up Sonetel when Skype announced to stop its service a year ago. The porting process of my phone number was easy, the customer service is superb. Keep up the good work Sonetel team!
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