SmartyMe App Reviews 

SmartyMe is a great app with simulations and prompts to help you communicate more effectively.
I enjoyed using this app and sharpening my communication style.
Customer service was also helpful in answering my questions and inquiries.

This app is great! I’m learning a lot!

I didnt really experience the product much but I did experience their customer support and they listened and helped me right away and gave me a refund when asked right away no hassle. And when you're trying new things hassle free customer support is exactly what you want.

Nothing wrong with the product! Unfortunately, I just didn’t use it which doesn’t say anything really about SmartyMe. When I asked to cancel and for a refund of my last charge, they were understanding and accommodating. Their response was very fast and 5 ⭐️ service.

Thanks Nikki for your outstanding service. its nice to see a company still has customer service agents that are so efficient.

The Smartyme team quickly responded to my concern in a professional but supportive manner.

People who are behind this project are great and helpful.

I did not fully experienced applications nor whole project so I will not judge these.

I tried SmartyMe, but with so many others things on I decided to stop. However, I subsequently got a bill for the years subscriptions. I wrote to the support team who emailed me back within 15 minutes saying they have refunded me all money. Wow, I wasn't expecting that... nice to see people are so responsive and understanding. Thank you very much SmartyMe team...Im very appreciate.

My initial experience with SmartyMe's customer support was disappointing. I contacted the support team in January 2026 immediately after noticing an unexpected subscription charge, requesting both cancellation and a refund. Unfortunately, my email was never answered, and the issue remained unresolved, which ultimately resulted in another automatic renewal.
However, my recent experience has been completely different. When I contacted customer support again, I received prompt and professional responses. The team carefully reviewed my case, refunded both subscription charges (€88.38 in total), and resolved the matter to my satisfaction.
Based on this experience, I believe the company has significantly improved its approach to customer service. The difference between my first and most recent interactions was substantial, and I genuinely appreciate the professionalism and willingness of the support team to resolve my case fairly.
For this reason, I am giving SmartyMe 4 out of 5 stars. I am deducting one star because my original support request was ignored, leading to unnecessary frustration, lost personal time and an additional subscription charge. Nevertheless, I appreciate the company's efforts to ultimately resolve the matter fairly and professionally.
Thank you to the Customer Care team for taking the time to review my situation and for bringing it to a satisfactory conclusion.

I thought I had unsuscribed, and they were still able to get me a refund. Great customer service.

I had a question about a recent billing to my account. The support team was not only prompt to reply, the were polite and understanding. My acct was quickly credited with issue. My Best interaction with a support team. Thank you

Nikki was great and resolved my problem immediately!

Nikki was professional, respectful, effective, and helpful. I appreciate the support I received.

The help I got was quick and very satisfying!

By far the best customer service I’ve come across. I’ve raised an issue and within minutes, yes minutes - my issue got dealt with - freaking AMAZING!!!

My assistant was very polite and very quick to respond.

I have cancelled my automatic subscription through iPhone settings, but was then automatically charged for the renewal. I contacted support directly through the app and requested a refund and I received a reply and a refund in literally a couple of minutes.

Great customer support!

Efficient and to the point. Quickly resolved.

The timely and effective feedback from the customer service is great! Salute to Sophie and Nikki on the excellent support!