SmartyMe App Reviews 

5,308
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 4,973 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's responsiveness, helpfulness, and understanding in resolving issues quickly. Many people appreciate the immediate responses and efficient resolution of their concerns, often within minutes or hours, making interactions pleasant and productive. Reviewers also found the app and learning platform to be user-friendly, engaging, and highly effective for expanding knowledge. Consumers enjoy the micro-learning format, finding the lessons short, well-structured, and easy to integrate into busy schedules, with intriguing content. The overall process is described as simple and smooth, with many recommending the service for its valuable learning experience.

What people talk about most

User experience

Users describe positive interactions with the user experience, often praising the learning format, ease of... See more

Application

Reviewers highlight positive aspects of the app, with many finding it to be a great idea, useful, and... See more

Customer service

Clients share positive opinions on customer service, consistently praising its helpfulness, kindness, and... See more

Response time

Customers had positive experiences with response times, often expressing pleasant surprise at the speed and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, responsiveness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I tried SmartyMe, but with so many others things on I decided to stop. However, I subsequently got a bill for the years subscriptions. I wrote to the support team who emailed me back within 15 minutes... See more

Company replied

Rated 4 out of 5 stars

They really have a great product. I did get a little upset about having trouble cancelling HOWEVER, I reached out to them via email and they quickly took care of the problem and issued me a refund.... See more

Company replied

Rated 4 out of 5 stars

I like the learning format. There were good quick nuggets that I could get daily. I would have liked it to go a bit deeper into skill sets, as I am a senior leader at my organization. Also cancelin... See more

Company replied

Rated 4 out of 5 stars

SmartyMe provides clear, engaging tips in bite size portions. Great advice and content. Good reminders about speaking and leading skills that we’ve learned through experience, but may not recognize a... See more

Company replied


Company details

Written by the company

Introducing SmartyMe: a comprehensive knowledge app featuring interactive lessons that last just 15 minutes. Achieve your goals and broaden your understanding of subjects that spark your curiosity. Our app combines various learning methods to help you acquire knowledge more efficiently. Tackle real-world problems, exercise your mind, and enjoy the process!


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(5,308)

4,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great App and the service team are…

Great App and the service team are incredibly efficient and supportive!!

30 June 2026
SmartyMe App logo

Reply from SmartyMe App

It's wonderful to hear that you find the app effective and appreciate the support from our team - your kind words truly motivate us!

Rated 5 out of 5 stars

The customer service was great and very…

The customer service was great and very quick to resolve my issue.

30 June 2026
SmartyMe App logo

Reply from SmartyMe App

We're delighted to hear that you had a positive experience with our customer service - it's great to know we could resolve everything quickly! Your thoughts are important to us.

Rated 5 out of 5 stars

The attentiveness to my the details of…

The attentiveness to my the details of my situation was impressive. I emailed Smartyme and I immediately received a response. This is the type of Excellent customer service is made of. I will definitely do business with them again. I highly recommend this subscription and app. Barbara Torres.

30 June 2026
SmartyMe App logo

Reply from SmartyMe App

It's fantastic to hear how impressed you are with our prompt responses and attention to detail! Your kind recommendation means a lot to us, and we're glad you plan to continue using our services. Thank you for sharing your positive experience!

Rated 4 out of 5 stars

Service

It is a good educational tool.

30 June 2026
SmartyMe App logo

Reply from SmartyMe App

We’re glad to hear you find our tool educational! Your support means a lot to us.

Rated 4 out of 5 stars

The content and strucure of their…

The content and strucure of their learning is great. Also, the customer service is helpful and act promptly.

30 June 2026
SmartyMe App logo

Reply from SmartyMe App

We genuinely appreciate your kind words about the learning content and the promptness of our customer service. Your support means a lot to us!

Rated 5 out of 5 stars

The support team's prompt response and…

The support team's prompt response and ease of communication is probably what topped off the experience. I have tried contacting other services like this but have not held the same helpful responses, and certainly not as fast.

30 June 2026
SmartyMe App logo

Reply from SmartyMe App

It's wonderful to hear that prompt support and communication made your experience exceptional! We’re glad we could stand out among others. Your thoughts mean a lot to us, and we're here to keep delivering that level of service.

Rated 5 out of 5 stars

Support made my refund request much…

Support made my refund request much easier than expected. Once I sent the information required to find & verify the transaction. Nikki, I believe was the Support Rep's name, kindly and quickly took the reigns resolving my issue. Gave me a brief explanation which answered my questions with excellent communication. My refund posted to my account within the time-frame she previoisky stated.
10 stars for Nikki and all other parties involved during the conversation and refund process. Overall the SmartyMeApp gets 10 stars as well.
Thank you Nikki,
SmartyMeApp and entire
team

14 June 2026
SmartyMe App logo

Reply from SmartyMe App

We're glad to hear that your refund process was seamless and that our support team, especially Nikki, was able to assist you effectively. Thank you for recognizing their excellent communication! Your support means a lot to us.

Rated 5 out of 5 stars

6/29/2026 No Hassles

6/29/2026
As promised.
No hassles.
Quick response time.

29 June 2026
SmartyMe App logo

Reply from SmartyMe App

We’re glad to hear about your smooth experience - thanks for sharing! Quick response times are what we aim for, and it’s great to know we met your expectations.

Rated 5 out of 5 stars

Very responsive to questions

Very responsive to questions, concerns and requests. Support team is amazing!

29 June 2026
SmartyMe App logo

Reply from SmartyMe App

We’re glad to hear you find our support team responsive! Your feedback motivates us to continue providing great assistance. Thank you for sharing your experience!

Rated 5 out of 5 stars

Ease of learning

Ease of learning

29 June 2026
SmartyMe App logo

Reply from SmartyMe App

It's great to see that you find the app easy to learn! We’re always here to ensure you have a smooth experience as you explore all its features. Enjoy your journey with us!

Rated 5 out of 5 stars

I really like the concept Unfortunaly…

I really like the concept Unfortunaly didn’t have time for it due to personal private problems. I even forgot to practice. It is worth to try out. They sent your money back if you don’t want to continue after the try -out.

Ada

29 June 2026
SmartyMe App logo

Reply from SmartyMe App

It's wonderful to hear you appreciate the concept! We hope things get better for you soon, and the trial process is a great way to see if it fits your needs.

Rated 4 out of 5 stars

I’ve tried a lot of apps

I’ve tried a lot of apps, but SmartMe stands out because it’s easy to use and has no ads.
Solid app. Keep up the good work

29 June 2026
SmartyMe App logo

Reply from SmartyMe App

It's fantastic to hear that you appreciate the usability and ad-free experience! We're committed to keeping SmartMe a solid app for you. Stay tuned for more updates!

Rated 5 out of 5 stars

Immediate response

Immediate response; helpful instructions; excellent customer service

28 June 2026
SmartyMe App logo

Reply from SmartyMe App

We're delighted to hear that you experienced prompt assistance and found our service helpful - your positive feedback truly motivates us to continue delivering great support! Thank you for sharing your experience!

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