Great except ages of children on kayak page went from 2-17 whereas the ages on the actual supplier were 2 -11. This made a difference in cost.
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Review summary
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Good prices and easy booking. My only complaint is the very aggressive upselling, but it was only a little annoying to keep saying no.
Excellent pricing and fast booking process. keep up it up.
The process was straightforward. I deducted a star because of the aggressive wording on the optional packages.
Company details
Written by the company
Search and compare deals on flights, airline tickets and hotel deals to thousands of locations. SmartFares specializes in selling last minute airline tickets to the general public.
Written by the company
Contact info
3.9
Great
58K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 29% of negative reviews
Typically replies within 2 weeks
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price is awesome
price is awesome! website for booking is slow and I had to do it a few times before it booked
19 June 2026
Low Price Bait
I had a very disappointing experience with SmartFares. Their pricing appears misleading, as they initially display fares in a lower local currency to attract customers. However, during the payment process, the settlement currency is switched to USD, which results in a significantly higher final cost. In my case, the actual amount paid was around 10% more than the advertised price.
Additionally, the ticket issuance process is inefficient. Unlike most online booking platforms that provide instant confirmation, SmartFares may take up to 24 hours to issue the ticket, which creates unnecessary uncertainty and inconvenience—especially for time-sensitive travel plans.
Overall, the lack of price transparency and delayed ticketing process make the experience frustrating and not worth the time or effort. The pricing approach feels misleading and raises concerns about their sales practices.
17 June 2026
Unprompted review
Good experience
19 June 2026
Bad experience
I have booked a flight that was shown as 820.44AUD. However, I got chased 883 AUD without any further information of additional charged and fees on their booking confirmation. The customer service is not helpful at all and is just gaslighting the issue! I wouldn't recommend booking from this website at all! SCAMMERS!!!
19 June 2026
Unprompted review
The Best among the rest and I feel good
17 June 2026
It was good and got the job done.
17 June 2026
Easy to book
16 June 2026
DO NOT USE SMARTFARE!! They sent me a text 2 days before my…
They sent me a text 2 days before my flight saying there is a change in my flight and to confirm, I need to text back "agree," and I will be charged $55 for each ticket confirmed. Checked the flight website, and guess what? No change, no issue just pure fraud. DO NOT USE SMARTFARE!!!
16 June 2026
Unprompted review
Fast and clear !
15 June 2026
SMOOTH BOOKING.
15 June 2026
Canceled flight but not notified
I booked the same international flight as my friend just through a different site. When his flight was canceled/changed his airline automatically booked another flight. I didn’t receive an email or notification of my flight changing or canceled so I assumed it was okay, the day before the said flight was schedule to leave I called smart fares and they informed me the flight was canceled and I should be getting an email-still never got that email. Such a terrible company and definitely worth the extra money to book straight from the airline.
8 June 2026
Unprompted review
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