Great experience with Slane Cycles. Ordered a new groupset and price was great with all options available at time of ordering. Needed to wait a few days for delivery but Slanes team kept me updated... See more
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Dedicated to supplying you with the best cycling products at the lowest prices and combining knowledgeable expert advice from friendly real cyclist staff.
Contact info
171 Andersonstown Rd, BT11 9EA, Belfast, United Kingdom
- +44 (0) 28 90 600 040
- orders@slanecycles.com
- www.slanecycles.com
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Not great
Not great, parcel was missing, 1.8K spent on a dura ace groupset and communication between the shop has been awful, still yet to receive my money back.
Amazing Prices and service to match
Amazing Prices and service to match. Purchased a couple of items during the Black Friday deals and chased up the order as it was showing pending a few days later. Informed they were waiting on a part I’d ordered coming in but would be sorted within a couple of days. As promised on the phone and by further emails the order arrived a few days later. Delighted with the service all round and great customer service.
Very competitive and responsive
Very competitive and responsive
Bought my new garmin at good price and service was good. Spoke with shop and very responsive
Item was out of stock
Item was out of stock. I received an email advising when it would be in stock. I received the item a few days later. Great service 10/10.
Great service
Great price, easy to order and free delivery. Items dispatched and delivered quickly.
great price prompt delivery
One of the two items I ordered…
One of the two items I ordered unfortunately turned out not to be in stock.
I paid £12.50 for next day delivery but received the item a week later.
The best service from start to finish.
Paul at Slane Cycles was so helpful and is such a decent guy. He was friendly and considerate throughout my purchase and kept me informed at all-times. On top of this speedy delivery and great returns service. I ended up with some brilliant bib shorts and feeling like I’d received top service. I wouldn’t hesitate to recommend Paul and Slane Cycles.
Really competitive pricing and…
Really competitive pricing and wonderful customer service. I have been so impressed with the prompt and personal customer service experience with this company. I would highly recommend them.
Great communications
Great communications, excellent service. I had an enquiry about an order which was dealt with immediately by Paul.
I highly recommend Slane Cycles to family and friends and will definitely use Slane Cycles again.
Had an issue with some garmin pedals I…
Had an issue with some garmin pedals I had bought - I was convinced it was a warranty issue - but with an expert eye they diagnosed a tiny element was missing from battery compartment. Found it on garage floor up and running again within minutes - thanks guys 🙏
I checked their website and said in…
I checked their website and said in stock as I needed item asap, paid for next day. Late afternoon get phone call saying not in stock. Told refund would be as soon as he got off phone. Then e mail saying refund 2 - 7 days. Can't afford to pay for another one from someone else until I get refund.
Excellent customer service and swift…
Excellent customer service and swift delivery. Would thoroughly recommend!
Best prices around
Best prices around, little bit long on deliery but worth the wait for the pri e difference.
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