Slane Cycles Reviews 

5,558
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and helpful staff, often highlighting their prompt communication and considerate approach. Many people appreciate the competitive pricing and the high quality of the products offered. Reviewers frequently mention fast and efficient delivery, with some noting items arriving quickly even for international orders. However, some customers also noted occasional delays in delivery, with items arriving later than expected. A few people mentioned paying for next-day delivery only to receive their order a week later, or experiencing a generally longer wait time for their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the availability of... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and super fast... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the competitive and great... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Service

Customers had positive experiences with service, often describing it as brilliant, amazing, and 10 out of 10... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Slane Cycles. Ordered a new groupset and price was great with all options available at time of ordering. Needed to wait a few days for delivery but Slanes team kept me updated... See more

Rated 5 out of 5 stars

WONDERFUL Sometimes a big purchase (Colnago road bike frameset in my case) can be a little worrying, on line or at a distance. Be assured that Slane Cycles will be an absolute pleasure to deal with... See more

Rated 5 out of 5 stars

Paul at Slane Cycles was so helpful and is such a decent guy. He was friendly and considerate throughout my purchase and kept me informed at all-times. On top of this speedy delivery and great returns... See more

Rated 5 out of 5 stars

Had an issue with some garmin pedals I had bought - I was convinced it was a warranty issue - but with an expert eye they diagnosed a tiny element was missing from battery compartment. Found it on gar... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Dedicated to supplying you with the best cycling products at the lowest prices and combining knowledgeable expert advice from friendly real cyclist staff.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(5,558)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hi Tommy and the rest of the team you…

Hi Tommy and the rest of the team you have the best bike shop on the planet well done and 5 stars for all your great service. The winter bib tights are awesome the keep the wind and rain out . I highly recommend this brilliant bike shop . Thank you.

2 February 2026
Rated 5 out of 5 stars

WONDERFUL

WONDERFUL

Sometimes a big purchase (Colnago road bike frameset in my case) can be a little worrying, on line or at a distance. Be assured that Slane Cycles will be an absolute pleasure to deal with throughout. A real find in fact.

8 January 2026
Rated 5 out of 5 stars

Great bike shop and staff to order from

Slane cycles always has what I want when I order
Great prices and can still ship shimano parts to Canada
Paul is excellent to deal with as always
Order shipped and received in Canada in less than 10 days
I tell everyone I ride with about the shop and great service
I willl definitely order again

20 January 2026
Rated 5 out of 5 stars

Excellent Service

Order came as promised and well packaged. Excellent customer service when I had to check what Royal Mail were up to. No reflection on Slane Cycles

12 January 2026
Rated 5 out of 5 stars

Customer service spot on

I didnt get any confirmation email or update, so I just popped them a message and they pretty much got straight back to me with an apology, explained what went wrong and provided me with a solution, as easy as that, great customer service

4 December 2025
Rated 5 out of 5 stars

Great experience with Slane Cycles

Great experience with Slane Cycles. Ordered a new groupset and price was great with all options available at time of ordering. Needed to wait a few days for delivery but Slanes team kept me updated on order progress and provided tracking details once shipped.

Highly recommended. Will use again.

20 November 2025
Rated 1 out of 5 stars

Not great

Not great, parcel was missing, 1.8K spent on a dura ace groupset and communication between the shop has been awful, still yet to receive my money back.

21 November 2025

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