I ordered paving slabs and when they were delivered some of the slabs were broken in transit, so I spoke the ladies at Slade's explained what had happened they asked for photo's which I sent to Slade'... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I live in the south east. I was looking for a particular type of paving slabs and couldn't find a local stockist with the quantity I needed. I hadn't considered looking further afield as I assumed the... See more
Slades were great, somewhat let down by the Pallet delivery service. The Pallet company failed to deliver 3 times and on the final attempt I refused to accept the mangled crate with almost half the... See more
The best price online. I bought a full pack of 76 bradstone edale 450 x 450 pavers. They were delivered quickly with tracking information provided. Arrived on a tail lift truck well packed and secur... See more
Company details
Written by the company
Our family-run business has been supplying landscaping and building projects across the UK for over 30 years. We take pride in servicing all our customers; from DIYers and self-builders, through to large trade firms. The knowledge of our staff, the 60,000sqft of stock at our Walsall and Aldridge sites make us the perfect choice for all your Garden and Building needs. Order online for FREE national delivery to most parts of the UK.
Contact info
unit 75 Brickyard Road, ws98sr, Walsall, United Kingdom
- 01922452266
- sales@sladesgarden.com
- www.sladesgarden.com
4.4
Excellent
274 reviews
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Hasn’t replied to negative reviews
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Poor communication after order
The delivery was much quicker than expected, which was a pleasant surprise.
However, there was no confirmation of purchase or estimated delivery date. I only received an email on the morning of delivery, and it came under a different company name, which made me think it might be a scam.
If I had been at work, I could easily have missed the delivery as there was no prior notice. It also wasn’t made clear that a missed delivery would incur a £70 charge—I only discovered this on Trustpilot after becoming concerned about the lack of communication.
Clearer updates and upfront information about delivery schedules and charges would greatly improve the experience.
8 July 2025
Great company with fab staff. Zoey was great
Zoey was just fabulous and chased my order up, when the delivery company was messing us around with the delivery times.
Great price too. Would highly recommend
24 June 2025
I’m away on leave until August and…
I’m away on leave until August and haven’t seen product yet but delivery was excellent
30 June 2025
Delivered on time and price was right.
30 June 2025
Great service,
Order my slabs, quick & easy.
Got told a delivery date.
Free delivery which was great.
Ordered on the Monday Evening, slabs were delivered on the Friday, I wasn't in but the slabs were left on my drive, securely bound on a pallet and a photograph of delivery,
Great service.
17 June 2025
Extremely happy with the service
Extremely happy with the service.
Very cheap and quick with delivery .
13 June 2025
Don’t buy from them
Don’t buy from them
They add extra £95 per pallet and nobody tells you!!!!!! We pay £1300 for delivery how crazy is that? Before buy from them check the price over the phone and ask for delivery! We ask to refund the money per pallet but the customer service if terrible - very rude behaviour!
16 June 2025
Unprompted review
Overall satisfied with the company and…
Overall satisfied with the company and the order I have made. Only slight issue that I would have, is that the delivery notice was quite last minute, especially since you need to sign for it otherwise there’s a redelivery charge of £70+
9 June 2025
Delivery of slabs on a pallet was very…
Delivery of slabs on a pallet was very poor. All slabs damaged as rubbing together on pallet with no protection. Contacted Slades who were very unwilling to help. Never using them again!
12 May 2025
Goods we're in stock and despatched…
Goods we're in stock and despatched promptly. The edging stones are good quality and really finished off our patio area.
27 May 2025
Paving Slabs
Really nice paving edging slabs and great delivery service would order again
2 June 2025
Good service even given that I had given the wrong information when ordering!
I had given the wrong delivery address on the estate where my son lived however, the driver rang my son and said he thought the address was incorrect. He was then given the correct one and he delivered it still with no problem at all and was very happy to do it.
That impressed me.
22 May 2025
Simple to order and delivery on time
27 May 2025
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