Slade's Garden and Building Supplies Reviews 

274
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the website is extremely easy to use, making online ordering completely seamless and fast. Buyers also appreciate the polite and friendly delivery drivers who carefully place heavy items exactly where requested on the property. Some reviewers were not happy with delivery delays, noting that shipments occasionally arrived later than originally scheduled. Others also mentioned receiving damaged or broken products, alongside occasional scheduling confusion during the transportation process. A few people additionally expressed clear disappointment when specific ordered items did not quite match their initial expectations.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Service

Clients share positive opinions on service, highlighting fast and efficient experiences. Consumers appreciate... See more

Product

Consumers find product experiences to be mixed regarding quality and delivery. Many reviewers praise the... See more

Staff

Reviewers mention positive feedback about staff, highlighting how helpful, polite, and pleasant the team is... See more

Order

Reviewers highlight positive experiences with the ordering process, praising the simple online setup and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered paving slabs and when they were delivered some of the slabs were broken in transit, so I spoke the ladies at Slade's explained what had happened they asked for photo's which I sent to Slade'... See more

Rated 5 out of 5 stars

I live in the south east. I was looking for a particular type of paving slabs and couldn't find a local stockist with the quantity I needed. I hadn't considered looking further afield as I assumed the... See more

Rated 5 out of 5 stars

Slades were great, somewhat let down by the Pallet delivery service. The Pallet company failed to deliver 3 times and on the final attempt I refused to accept the mangled crate with almost half the... See more

Rated 5 out of 5 stars

The best price online. I bought a full pack of 76 bradstone edale 450 x 450 pavers. They were delivered quickly with tracking information provided. Arrived on a tail lift truck well packed and secur... See more


Company details

  1. Landscaping Supply Store

Written by the company

Our family-run business has been supplying landscaping and building projects across the UK for over 30 years. We take pride in servicing all our customers; from DIYers and self-builders, through to large trade firms. The knowledge of our staff, the 60,000sqft of stock at our Walsall and Aldridge sites make us the perfect choice for all your Garden and Building needs. Order online for FREE national delivery to most parts of the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

274 reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(274)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly, helpful and efficient.

I live in the south east. I was looking for a particular type of paving slabs and couldn't find a local stockist with the quantity I needed. I hadn't considered looking further afield as I assumed the delivery costs would be prohibitive. My wife found Gills (Slades) online so I gave them a call. The lady I spoke to was extremely pleasant and helpful and explained how to place an order to qualify for free delivery. They even gave me a £10 discount as a new customer. I was kept updated on the delivery schedule and the order arrived, in good order, when they said it would. Most impressed.

26 August 2025
Rated 4 out of 5 stars

No communication

Ordered slabs - was told I would be updated when they were out for delivery. Got an email at 4am on the day of delivery to say they were arriving that day! Had to try and get day off work very quickly!

Delivery driver was lovely and helpful.

Product slightly thinner than the original slabs but thats a producer issue not Slades.

Easy to order online.

5 August 2025
Rated 5 out of 5 stars

The best price online

The best price online. I bought a full pack of 76 bradstone edale 450 x 450 pavers. They were delivered quickly with tracking information provided. Arrived on a tail lift truck well packed and secured on a pallet, strapped in place to prevent movement during transportation.
The pallet was put where I asked by the friendly delivery driver, he used a power assisted pallet truck which negotiated the slight slopes of my driveway with ease.

11 August 2025

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