SkyLux Travel Reviews 

28,313
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 4,038 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and knowledgeable staff for their exceptional patience, clear explanations, and helpful guidance throughout the entire booking process. Many people also greatly appreciate finding highly competitive prices and wonderfully smooth itineraries that are carefully tailored to their personal travel needs and schedules. Some reviewers were not happy with the post-purchase support, particularly when attempting to handle complicated flight changes or flight modifications. A few consumers experienced unexpected difficulties when trying to resolve ticketing issues, secure requested accommodations, or reach management after booking.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the booking process. Reviewers... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful, professional, and... See more

Customer service

Customers report appreciation for the customer service team, noting that agents are patient, responsive, and... See more

Price

People report positive experiences with price, highlighting that agents are helpful in finding great rates... See more

Booking process

Reviewers mention positive feedback about booking_process, highlighting that agents are responsive, patient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agent Summer was patient, responsible, flexible and very customer oriented. Thank you! I found the Skylux website/systems a bit clunky and unreliable - had to spend 2.5 hours to book the tickets a... See more

Company replied

Rated 5 out of 5 stars

My wife and I needed to use our airline credits that we acquired after a flight cancelation. We were under a time constraint to use the credits or have them expire. My Skylux travel agent, Idris, wor... See more

Company replied

Rated 5 out of 5 stars

Jasmine was very helpful; followed up. Cons: payment site is cumbersome, too many add-ons to decline. Not user-friendly. Having to have repeated phone calls vs online payment alone makes for a time-... See more

Company replied

Rated 5 out of 5 stars

after the initial, issues of not getting timely response then things went very well. /Appreciated Bella looking into the variety of opitons i needed to consider and trying to tie my ticket in wiht my... See more

Company replied


Company details

  1. Flights Search Site
  2. Airline Ticket Agency
  3. Travel Agency

Written by the company

SkyLux Travel® has established itself as a reputable travel agency, offering personalized one-on-one service and exclusive insider deals on business class flights. SkyLux Travel's reviews have underscored positive traveler experiences with the company's services, highlighting the effectiveness of its tailored approach to business class travel. The company's commitment to providing extra care and facilitating cost-efficient arrangements is reflected in the privately negotiated rates it has secured from over 70 major carriers, accommodating various routing and airline preferences, including multi-airline combinations. A unique feature of the services offered is the availability of a dedicated Personal Travel Manager, ensuring a focus on understanding individual travel needs. Unlike typical online booking platforms, SkyLux Travel emphasizes direct interaction with live experts who negotiate exclusive offers with airlines. Its team of experienced professionals, each boasting over 15 years in the industry, excels in constructing tailor-made itineraries to destinations worldwide. SkyLux Travel has gained access to privately negotiated fares and contracts facilitated through its longstanding relationships with major airlines. This exclusive access enables the company to provide its clients competitive prices and excellent value. SkyLux Travel is ideal for unbiased, one-on-one planning and booking services, delivering business and first class flight offers tailored to individual preferences. Travelers have consistently singled out this personalized service in their SkyLux Travel reviews.

Brand you can trust, comfort you can afford

Written by the company

Save up to 50-70% on Business Class Flights
There is no need to sacrifice travel comfort just to cut travel costs. With SkyLux Travel you get the same business class seat for up to 70% off the market prices.
The Advantage of Personal Travel Manager
One of the 500+ hand-picked travel experts will be assigned as your personal travel manager whose priority is to understand your travel needs and find you the exclusive fares. SkyLux Travel provides global support via phone or email 24/7/365 wherever you are.
Complimentary Concierge Services
Additionally to business class flight bookings, SkyLux Travel experts will take care of your accommodation and transportation arrangements, if necessary. Enjoy a full range of premium services for a fraction of the price.
Awarded for Excellence
SkyLux Travel is the winner of the Luxury Lifestyle Awards 2024 for The Best Luxury Airline Ticket Agency in the USA and the World Travel Awards for North America's Leading Travel Agency 2024. We also hold an A+ rating from the Better Business Bureau (BBB).

Contact info

4.8

Excellent

TrustScore 5 out of 5

28K reviews

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Asks customers to review

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Replied to 99% of negative reviews

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4.8

All reviews

(28,313)

3,884 reviews in the last 12 months

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Rated 5 out of 5 stars
SkyLux Travel logo

Reply from SkyLux Travel

Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!

Rated 5 out of 5 stars

Nelson is knowledgeable

Nelson is knowledgeable, listens well and did a excellent job helping me

5 August 2026
SkyLux Travel logo

Reply from SkyLux Travel

Your words mean so much to us! Nelson takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!

Rated 5 out of 5 stars

Magnus was excellent in helping getting tickets in a family emergency

Magnus was very helpful and figured out multiple options to fly for a family emergency, appreciate the help

5 August 2026
SkyLux Travel logo

Reply from SkyLux Travel

Personalized service is at the heart of what we do, and we’re delighted that Magnus made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!

Rated 5 out of 5 stars

I was very pleased with your agent…

I was very pleased with your agent Khalif. I was having some issues with my booking and he handled it with lot of patience. He was very helpful and explained all the details to the point. Thanks.

5 August 2026
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Reply from SkyLux Travel

We are so pleased to hear that Khalif provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

Rated 5 out of 5 stars

Gordon is the MAN

6 August 2026
Unprompted review
SkyLux Travel logo

Reply from SkyLux Travel

It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Gordon will be thrilled to know they made your trip planning effortless and enjoyable!

Rated 5 out of 5 stars

Evans went above and beyond to get us…

Evans went above and beyond to get us the flight we needed. He’s awesome and I highly recommend him.

5 August 2026
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Reply from SkyLux Travel

Luxury travel is all about impeccable service, and we’re so happy to hear that Evans provided you with a first-class experience. Thank you for choosing Skylux Travel, we can’t wait to assist you again!

Rated 5 out of 5 stars

Simple booking process

Simple booking process, Agent was very helpful in finding the right flights and price.

5 August 2026
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Reply from SkyLux Travel

A seamless booking process and luxurious travel experience are what we aim for, and we are thrilled to know we delivered just that. Thank you for sharing your experience, we look forward to making your next trip just as effortless!

Rated 5 out of 5 stars

PROMPT SERVICE

PROMPT SERVICE

5 August 2026
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Reply from SkyLux Travel

Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!

Rated 4 out of 5 stars

They found great fares on non-stop…

They found great fares on non-stop flights on the exact dates we wanted to travel

1 August 2026
SkyLux Travel logo

Reply from SkyLux Travel

At Skylux Travel, we believe that every journey should begin with excellence, and we are delighted to hear about your positive experience. Your satisfaction is our priority, and we look forward to making your next booking just as smooth and luxurious!

Rated 5 out of 5 stars

He's very helpful and knows what he is…

He's very helpful and knows what he is doing.

30 July 2026
SkyLux Travel logo

Reply from SkyLux Travel

Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!

Rated 5 out of 5 stars

Vernon excellent travel agent

Vernon very nice, courteous,patient and very knowledgeable. I will be happy to do business with him again.

5 August 2026
SkyLux Travel logo

Reply from SkyLux Travel

Thank you for your kind words about Vernon! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!

Rated 5 out of 5 stars

Customer care very helpful

Customer care very helpful. Always there to answer any questions.

5 August 2026
SkyLux Travel logo

Reply from SkyLux Travel

Your glowing review reaffirms our commitment to exceptional service. We are honored to be your choice for premium travel, and we can’t wait to assist you again on your next seamless and luxurious journey!

Rated 5 out of 5 stars

Vernon is easy to talk too and he’ll…

Vernon is easy to talk too and he’ll give several options

5 August 2026
SkyLux Travel logo

Reply from SkyLux Travel

Thank you for highlighting Vernon ’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!

Rated 5 out of 5 stars

Noah has been very helpful in all of…

Noah has been very helpful in all of our business class flights for many years.

4 August 2026
SkyLux Travel logo

Reply from SkyLux Travel

Your words mean so much to us! Noah takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!

Rated 5 out of 5 stars

Great job thankyou for your support…

Great job thankyou for your support nice.

4 August 2026
SkyLux Travel logo

Reply from SkyLux Travel

It is truly rewarding to hear about your positive experience with Skylux Travel! Providing premium service and unparalleled expertise is our commitment, and we are thrilled that we exceeded your expectations. We look forward to serving you again soon!

Rated 4 out of 5 stars

Pricing and availability

Pricing and availability

4 August 2026
SkyLux Travel logo

Reply from SkyLux Travel

Luxury should be stress-free, and we are so pleased to hear that your booking experience was smooth and enjoyable. Your trust in Skylux Travel means everything to us. We can’t wait to assist you with your next first-class adventure!

Rated 5 out of 5 stars

Tabitha was amazing

Tabitha was amazing! She made everything so easy.

3 August 2026
SkyLux Travel logo

Reply from SkyLux Travel

It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Tabitha will be thrilled to know they made your trip planning effortless and enjoyable!

Rated 5 out of 5 stars

Caring & personal touch

Caring & personal touch with professionalism

4 August 2026
SkyLux Travel logo

Reply from SkyLux Travel

Luxury should be stress-free, and we are so pleased to hear that your booking experience was smooth and enjoyable. Your trust in Skylux Travel means everything to us. We can’t wait to assist you with your next first-class adventure!

Rated 5 out of 5 stars

Review

Friendly, professional, good price.

4 August 2026
SkyLux Travel logo

Reply from SkyLux Travel

Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!

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