The agent Summer was patient, responsible, flexible and very customer oriented. Thank you! I found the Skylux website/systems a bit clunky and unreliable - had to spend 2.5 hours to book the tickets a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My wife and I needed to use our airline credits that we acquired after a flight cancelation. We were under a time constraint to use the credits or have them expire. My Skylux travel agent, Idris, wor... See more
Company replied
Jasmine was very helpful; followed up. Cons: payment site is cumbersome, too many add-ons to decline. Not user-friendly. Having to have repeated phone calls vs online payment alone makes for a time-... See more
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after the initial, issues of not getting timely response then things went very well. /Appreciated Bella looking into the variety of opitons i needed to consider and trying to tie my ticket in wiht my... See more
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Company details
Written by the company
SkyLux Travel® has established itself as a reputable travel agency, offering personalized one-on-one service and exclusive insider deals on business class flights. SkyLux Travel's reviews have underscored positive traveler experiences with the company's services, highlighting the effectiveness of its tailored approach to business class travel. The company's commitment to providing extra care and facilitating cost-efficient arrangements is reflected in the privately negotiated rates it has secured from over 70 major carriers, accommodating various routing and airline preferences, including multi-airline combinations. A unique feature of the services offered is the availability of a dedicated Personal Travel Manager, ensuring a focus on understanding individual travel needs. Unlike typical online booking platforms, SkyLux Travel emphasizes direct interaction with live experts who negotiate exclusive offers with airlines. Its team of experienced professionals, each boasting over 15 years in the industry, excels in constructing tailor-made itineraries to destinations worldwide. SkyLux Travel has gained access to privately negotiated fares and contracts facilitated through its longstanding relationships with major airlines. This exclusive access enables the company to provide its clients competitive prices and excellent value. SkyLux Travel is ideal for unbiased, one-on-one planning and booking services, delivering business and first class flight offers tailored to individual preferences. Travelers have consistently singled out this personalized service in their SkyLux Travel reviews.
Brand you can trust, comfort you can afford
Written by the company
- Save up to 50-70% on Business Class Flights
- There is no need to sacrifice travel comfort just to cut travel costs. With SkyLux Travel you get the same business class seat for up to 70% off the market prices.
- The Advantage of Personal Travel Manager
- One of the 500+ hand-picked travel experts will be assigned as your personal travel manager whose priority is to understand your travel needs and find you the exclusive fares. SkyLux Travel provides global support via phone or email 24/7/365 wherever you are.
- Complimentary Concierge Services
- Additionally to business class flight bookings, SkyLux Travel experts will take care of your accommodation and transportation arrangements, if necessary. Enjoy a full range of premium services for a fraction of the price.
- Awarded for Excellence
- SkyLux Travel is the winner of the Luxury Lifestyle Awards 2024 for The Best Luxury Airline Ticket Agency in the USA and the World Travel Awards for North America's Leading Travel Agency 2024. We also hold an A+ rating from the Better Business Bureau (BBB).
Contact info
300 Delaware Avenue, Suite 210, 19801, Wilmington, United States
- 8555079771
- info@skyluxtravel.com
- www.skyluxtravel.com
4.8
Excellent
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Eunice M is an outstanding agent
Eunice M is an outstanding agent. I had multi city and she worked so hard to get me the flights that fits our schedule and finding the airports that we require/requested and at the same time it fits our budget. Need more employee like her. Very dedicated to her work. Job well done.
6 August 2026
Reply from SkyLux Travel
Thank you for your wonderful feedback! Eunice M takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
Mel is the best
Mel is the best! He was incredibly helpful throughout the entire process and worked hard to find us the best times and prices for our trip. He made everything easy and stress-free. I will definitely be calling Mel for all of our future travel needs. Highly recommend!
5 August 2026
Reply from SkyLux Travel
Thank you so much for the wonderful review! Everyone at SkyLux Travel is thrilled to hear that Mel made your travel planning easy and stress-free. We always strive to find the best times and prices for our clients, and we cannot wait to assist you with your future travel needs!
The comfort talking to the agent that…
The comfort talking to the agent that exceeds beyond expectation.
6 August 2026
Reply from SkyLux Travel
Thank you so much for your wonderful review! We are thrilled to hear that our agent went above and beyond to make you feel comfortable and supported. Providing an exceptional experience is always our top goal.
Able to find what I wanted
Able to find what I wanted. Also, your representative was very patient and understanding.
5 August 2026
Reply from SkyLux Travel
Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!
Patsy provided excellent customer…
Patsy provided excellent customer service and guided me through the whole process. She made the process easy and stress free.
5 August 2026
Reply from SkyLux Travel
We are grateful for your kind words about Patsy! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
Festus did an excellent job!
4 August 2026
Reply from SkyLux Travel
Your words mean so much to us! Festus takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
made immediate change
5 August 2026
Reply from SkyLux Travel
Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!
Nelson is knowledgeable
Nelson is knowledgeable, listens well and did a excellent job helping me
5 August 2026
Reply from SkyLux Travel
Your words mean so much to us! Nelson takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Magnus was excellent in helping getting tickets in a family emergency
Magnus was very helpful and figured out multiple options to fly for a family emergency, appreciate the help
5 August 2026
Reply from SkyLux Travel
Personalized service is at the heart of what we do, and we’re delighted that Magnus made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!
I was very pleased with your agent…
I was very pleased with your agent Khalif. I was having some issues with my booking and he handled it with lot of patience. He was very helpful and explained all the details to the point. Thanks.
5 August 2026
Reply from SkyLux Travel
We are so pleased to hear that Khalif provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
Gordon is the MAN
6 August 2026
Unprompted review
Reply from SkyLux Travel
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Gordon will be thrilled to know they made your trip planning effortless and enjoyable!
Evans went above and beyond to get us…
Evans went above and beyond to get us the flight we needed. He’s awesome and I highly recommend him.
5 August 2026
Reply from SkyLux Travel
Luxury travel is all about impeccable service, and we’re so happy to hear that Evans provided you with a first-class experience. Thank you for choosing Skylux Travel, we can’t wait to assist you again!
Simple booking process
Simple booking process, Agent was very helpful in finding the right flights and price.
5 August 2026
Reply from SkyLux Travel
A seamless booking process and luxurious travel experience are what we aim for, and we are thrilled to know we delivered just that. Thank you for sharing your experience, we look forward to making your next trip just as effortless!
Reply from SkyLux Travel
Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!
Randy had a lot of patience so that I could gather the best price and timing for our family
The price was better than direct on line flight booking since seat selection and baggage were included.
5 August 2026
Reply from SkyLux Travel
Personalized service is at the heart of what we do, and we’re delighted that Randy made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!
They found great fares on non-stop…
They found great fares on non-stop flights on the exact dates we wanted to travel
1 August 2026
Reply from SkyLux Travel
At Skylux Travel, we believe that every journey should begin with excellence, and we are delighted to hear about your positive experience. Your satisfaction is our priority, and we look forward to making your next booking just as smooth and luxurious!
Reply from SkyLux Travel
Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!
Vernon excellent travel agent
Vernon very nice, courteous,patient and very knowledgeable. I will be happy to do business with him again.
5 August 2026
Reply from SkyLux Travel
Thank you for your kind words about Vernon! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
Customer care very helpful
Customer care very helpful. Always there to answer any questions.
5 August 2026
Reply from SkyLux Travel
Your glowing review reaffirms our commitment to exceptional service. We are honored to be your choice for premium travel, and we can’t wait to assist you again on your next seamless and luxurious journey!
Vernon is easy to talk too and he’ll…
Vernon is easy to talk too and he’ll give several options
5 August 2026
Reply from SkyLux Travel
Thank you for highlighting Vernon ’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!
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