St John Ambulance (England) - Training courses Reviews 

52,772
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 6,289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and supportive approach, which made learning enjoyable and effective. Many felt confident and well-prepared after completing the informative, interactive courses, valuing the clear instructions and practical skills gained in a comfortable environment. However, some customers noted occasional issues with trainer demeanor, such as a lack of initial friendliness or showing frustration, and mentioned logistical aspects needing improvement, including better communication about lunch or ambiguous activity instructions.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their knowledge, engagement, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that courses are well-run... See more

Service

Reviewers consistently express satisfaction with the service, highlighting exceptional and engaging training... See more

Instructions

Users describe positive interactions with instructions, finding them clear, informative, and easy to follow.... See more

Quality

Consumers find quality to be positive, with many reviewers describing the training as excellent and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Did a 3 day First Aid Course for the Workplace. Excellent teaching by Neil Morgan, who kept us all thoroughly engaged with practical, hands on as well as theoretical techniques. A brilliant way to ens... See more

Rated 5 out of 5 stars

Exceptional training from start to finish. The instructor was incredibly knowledgeable and kept the energy high throughout the day. The perfect balance of theory and practical drills—we spent more tim... See more

Rated 5 out of 5 stars

The trainer, Sarah Blood at Oldham made this course brilliant. Her training style, knowledge and enthusiasm for teaching made the course fun, interesting and easy to learn and remember. Straight fr... See more

Rated 5 out of 5 stars

Pros: very well presented, plenty of opportunity to asks questions, which were always answered. Changes since previous training were well explained, demonstrated and tested. Cons: if no lunch is... See more


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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4.9

All reviews

(52,772)

6,235 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Course

I have been on two MHFA training and St Johns was by far the better course. Vey interactive. We were up and about, plenty of discussion. Much better than sitting watching slides and have a trainer describe what's on them. Would definitely recommend anyone to take this course.

24 July 2026
Rated 4 out of 5 stars

I recently completed a First Aid course…

I recently completed a First Aid course with St John Ambulance and found the trainer to be absolutely fantastic. Their explanations were clear, practical, and engaging, and they created a supportive environment that made learning easy and enjoyable.
One area for improvement relates to the training room. The space was quite small, and during the training practice we had to occationally lie directly on the floor. For future sessions, providing mats and ensuring a larger room would make the practical elements more comfortable and safer for participants.
Overall, the course was excellent, and with a small adjustment to the room setup, it would be even better.

24 July 2026
Rated 5 out of 5 stars

Great first aid training

Such a great training day. We came across feeling confident in our ability to help and provide first aid, and having learnt so much. The instructors were patient, welcoming and knowledgeable - it was brilliant.

24 July 2026
Rated 4 out of 5 stars

Excellent trainer

Excellent trainer. Went to him and explained ive got autism and adhd and he was very attentive and kind. His frustrations started to show though later in the afternoon and it was obvious he'd run out of patience for a few people. Enjoyed the day otherwise

24 July 2026
Rated 5 out of 5 stars

Highly recommended

The course was very interactive with plenty of practical elements. A good bond was created between the participants, with plenty of humour and friendly competitiveness. The trainer, Laraine Phillips (who I also completed my Mental Health 1st aider with), paced the course content well and was highly approachable. One of the best courses I've been on.

24 July 2026
Rated 5 out of 5 stars

Mental Health Advocate Course

This is the second time I have completed this course and the content this time was much more relevant. The delivery was fantastic, taking time to ensure we understood the content, questions were encouraged and answered with examples given. Thank you.

15 July 2026
Rated 5 out of 5 stars

This was more than just a course

This was more than just a course. Our trainer Sammie made it an experience. She used her years of experience to ensure that we understood the importance and value of each step of this course, I came out of this with a rich and rewarding amount of knowledge around first aid.
I can’t praise her enough. Her personal experience fed into many of the lessons taught.
Thank you Sammie and thank you St John’s Ambulance

24 July 2026

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