St John Ambulance (England) - Training courses Reviews 

52,758
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and supportive approach, making learning both effective and enjoyable. Many highlight instructors who are friendly, patient, and adept at making complex information clear and easy to understand. The service is consistently described as excellent, with well-organized and informative courses that provide practical advice and useful skills. People often leave feeling more confident and capable, appreciating the engaging user experience and the clear, structured instructions provided. The overall quality of the training leads to a rewarding and memorable learning journey for many.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their friendliness, knowledge, and... See more

User experience

Clients share positive opinions on user experience, highlighting engaging and well-organized course material... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Instructions

People report positive experiences with instructions, with many reviewers highlighting clear, concise, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting the great course content and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Instructor Lisa was excellent, Patient throughout and included everyone fully. From someone who has zero First Aid knowledge I know feel more confident and I know what each piece of equipment doe... See more

Company replied

Rated 5 out of 5 stars

Attended an 'Emergency First Aid at Work' course for the day and found it was informative, very interactive and engaging. The trainers, Matt and Sarah, were amazing and kept everything professional an... See more

Company replied

Rated 5 out of 5 stars

Andy was absolutely outstanding today. I’ve done a number of first aid courses over the years but this was by far the best I’ve attended. He was so engaging from start to finish with a great sense... See more

Company replied

Rated 5 out of 5 stars

From the off I had a great experience with our trainer Sacha. She was instantly a hit with everyone high energy and enthusiasm, she made the course not only fun but relivant to our Indi... See more

Company replied


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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4.9

All reviews

(52,758)

6,208 reviews in the last 12 months

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Rated 5 out of 5 stars

Just passed my refresher full…

Just passed my refresher full certificate, very easy to understand just enough detail for me to know exactly what i need to do and when to do it. where the training was held, very accessible and easy to find and decent premises. our trainer was jake ketcher, very knowledgeable very calm and collective, he made it easy to understand in a well presented way. he makes you feel competent that in a real life emergancy i know what to do and could save someones life.

16 July 2026
Rated 5 out of 5 stars

Good training overall

Overall, it was excellent, especially the second day of training. The second day of my first aider at work re qualification was excellent. The trainer was brilliant with excellent knowledge to impart. We did lots of practical work and quizzes and I felt confident in all the written questions and practical tests for the assessments.
We had a different trainer on the first day. This trainer was lovely but missed some parts of the training - specifically DRABC and other acronyms. Most importantly, we had been trained to do a log roll just to be informed on the second day that this has been taken away from the first aider role and that we may not do this as guidance has changed. I’m very grateful to our second trainer as otherwise I would have completed the course thinking I should do this in an emergency when I suspected a spinal injury and a person is choking/vomiting when I should not. However, those things aside, it is excellent training but maybe does depend which trainer you get, as the one on the first day clearly was not up to date on current guidance, whereas the second trainer was first class in every respect.

24 July 2026
Rated 5 out of 5 stars

Great Course

I have been on two MHFA training and St Johns was by far the better course. Vey interactive. We were up and about, plenty of discussion. Much better than sitting watching slides and have a trainer describe what's on them. Would definitely recommend anyone to take this course.

24 July 2026
Rated 4 out of 5 stars

I recently completed a First Aid course…

I recently completed a First Aid course with St John Ambulance and found the trainer to be absolutely fantastic. Their explanations were clear, practical, and engaging, and they created a supportive environment that made learning easy and enjoyable.
One area for improvement relates to the training room. The space was quite small, and during the training practice we had to occationally lie directly on the floor. For future sessions, providing mats and ensuring a larger room would make the practical elements more comfortable and safer for participants.
Overall, the course was excellent, and with a small adjustment to the room setup, it would be even better.

24 July 2026
Rated 5 out of 5 stars

Great first aid training

Such a great training day. We came across feeling confident in our ability to help and provide first aid, and having learnt so much. The instructors were patient, welcoming and knowledgeable - it was brilliant.

24 July 2026
Rated 4 out of 5 stars

Excellent trainer

Excellent trainer. Went to him and explained ive got autism and adhd and he was very attentive and kind. His frustrations started to show though later in the afternoon and it was obvious he'd run out of patience for a few people. Enjoyed the day otherwise

24 July 2026

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