St John Ambulance (England) - Training courses Reviews 

52,764
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and supportive approach, making learning both effective and enjoyable. Many highlight instructors who are friendly, patient, and adept at making complex information clear and easy to understand. The service is consistently described as excellent, with well-organized and informative courses that provide practical advice and useful skills. People often leave feeling more confident and capable, appreciating the engaging user experience and the clear, structured instructions provided. The overall quality of the training leads to a rewarding and memorable learning journey for many.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their friendliness, knowledge, and... See more

User experience

Clients share positive opinions on user experience, highlighting engaging and well-organized course material... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Instructions

People report positive experiences with instructions, with many reviewers highlighting clear, concise, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting the great course content and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Instructor Lisa was excellent, Patient throughout and included everyone fully. From someone who has zero First Aid knowledge I know feel more confident and I know what each piece of equipment doe... See more

Company replied

Rated 5 out of 5 stars

Attended an 'Emergency First Aid at Work' course for the day and found it was informative, very interactive and engaging. The trainers, Matt and Sarah, were amazing and kept everything professional an... See more

Company replied

Rated 5 out of 5 stars

Andy was absolutely outstanding today. I’ve done a number of first aid courses over the years but this was by far the best I’ve attended. He was so engaging from start to finish with a great sense... See more

Company replied

Rated 5 out of 5 stars

From the off I had a great experience with our trainer Sacha. She was instantly a hit with everyone high energy and enthusiasm, she made the course not only fun but relivant to our Indi... See more

Company replied


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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4.9

All reviews

(52,764)

6,225 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

I have attended several first aid courses over the years, but this one was by far the standout, largely due to the fantastic instructor, Kirsty. Although first aid is a serious subject, the course was engaging and enjoyable. It is an invaluable skill to have, and I now feel much more confident that I could deal with an emergency should the need arise.

21 July 2026
Rated 3 out of 5 stars

Trainer was obnoxious

I found the training information all good and helpful.

But the trainer was a bit obnoxious ...whenever we asked questions he would look at us like we was stupid.

Then he got the hump if we didnt ask questions

23 July 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're pleased to hear you found the course content helpful, but we're sorry to hear that your experience with the course delivery did not meet your expectations.

We appreciate you bringing this to our attention. Feedback like yours is important in helping us continually review and improve the quality and delivery of our training.

Rated 5 out of 5 stars

Mental Health First Aid re-qualification

The delivery of the course content encouraged much more interaction between the group and the trainer, which made the experience far more engaging. I thoroughly enjoyed it. Kerry is a fantastic trainer, and the small group created a great dynamic that encouraged discussion, participation and learning. I would highly recommend this course.

31 July 2026
Rated 5 out of 5 stars

First Rate Requalification


Attended the First Aid at Work' Requalification course The two days were excellently put together and maximised the student knowledge whist also updating on recent changes. The course lead Julie was excellent, informative and kept a great balance between skills, practical and assessments.

21 July 2026
Rated 5 out of 5 stars

Refresher First Aid at Work

I went for the 2 day refresher in-person course. Sue was an incredible teacher, she made sure everyone felt comfortable and confident throughout the course, her teaching style covered all learning styles and she made subjects relatable and easy to remember. I hope Sue is my teacher again next time!

20 July 2026
Rated 5 out of 5 stars

Excellent Fire Warden training

I recently attended a Fire Warden Training course delivered by St John Ambulance. The trainer was professional, knowledgeable, and engaging throughout the session. The course was well organised, easy to follow, and included plenty of practical examples that made the content easy to understand. I would highly recommend this training to anyone who needs Fire Warden certification. Thank you for an excellent learning experience!

21 July 2026
Rated 5 out of 5 stars

Great experience!

Kathryn was a great first aid trainer. She explained everything really well and made everything feel comfortable when we had to complete the practical tests. I left feeling very knowledgable and ready to take on my role as first aider with confidence.

31 July 2026
Rated 5 out of 5 stars

First aid with trainer Lisa

I did the first aid course with trainer Lisa. She was absolutely brilliant. Such an efficient yet lovely and kind woman. She was supportive, knowledgeable and made the course very enjoyable!! I would 100% do it again with Lisa!! The course covered everything and Lisa made it fun and entertaining so that it didn’t feel hard to take in the information. Amazing course! Amazing trainer, 5stars from me.

24 July 2026
Rated 5 out of 5 stars

Superb Training course

Recently received some Emergency first aid at work training from St Johns. This is the second time I have received training and as always, it was fantastic. Steve was extremely knowledgeable, humorous and used real world examples whilst delivering the content. Would highly recommend

31 July 2026

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