Sit 'n Sleep Reviews 

317
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and professional, ensuring a pleasant and unpressured purchasing process. The delivery service is frequently highlighted as efficient, punctual, and friendly, with teams carefully handling items and removing old mattresses. Many people are very happy with their purchases and the overall smooth, easy, and satisfying service experience from start to finish. However, some customers also noted concerns regarding the product itself, such as the mattress height being too high, the mattress cover appearing cheaper than expected, or furniture arriving with minor blemishes.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their efficiency,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and efficiency... See more

Product

People report positive experiences with product, with many expressing happiness and satisfaction with their... See more

Service

Users describe positive interactions with service, highlighting exceptional in-store and delivery... See more

User experience

Customers consistently note positive experiences with user experience, describing the entire process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more

Rated 5 out of 5 stars

My satisfaction with my new bed began with the awesome service I received in the store. Kent in West Covina is wonderful. Anna helped reschedule me when I couldn't be home and she was super sweet! The... See more

Rated 5 out of 5 stars

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the... See more

Rated 5 out of 5 stars

Jesse is great at his job, he explained everything so regular people can understand. Jesse's upselling skills are spot on. My wife and I walked away with more than we walked in for, happily. I will be... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

317 reviews

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No history of asking for reviews

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4.9

All reviews

(317)

298 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sit n Sleep was so helpful.

I was dreading looking for a new mattress, until I walked into Sit n Sleep Palmdale Ca and met Matthew the manager. He was so helpful. He did not push me in any direction but was full of information I needed to narrow down my choices. Brought husband back with me and Matthew was again the best part of shopping for a mattress. The delivery went without a hitch. Alan was friendly and so helpful. He made sure everything was perfect and that I was satisfied before he left.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

We have bought from Sit & Sleep for years

We have bought from Sit & Sleep for years, even my adult kids. We appreciate the selections and each time we buy a Stern & Foster, but it's great to have options. The service in keeping us informed is outstanding, we appreciate the delivery, the service in keeping us informed and the gentleman who set up and removed all trash and took away our old bed and platforms. 10 ⭐'s

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Knowageable sales woman

Knowageable sales woman, and on time curtious delivery.
The unit base is sturdy, and I like that the frame legs have rubber feet. The bed does not slide on the floor like the similar unit we purchased some years ago from another store

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Great in-store service!

We were helpfully guided through options in the store - clearly understanding the difference in models and getting helpful recommendations along the way but still comfortably making the choice ourselves. (No sales pressure.) Being informed helped us to feel confident in making a mattress purchase. Delivery and set-up went smoothly, so a great experience all around.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Sit & Sleep team are excellent from start to finish

From start to finish, the process was painless. Ryan was very thorough in giving us all of the information we needed to make a decision for our purchase. His input was valuable and we are extremely happy with our purchase.

The delivery team were equally stellar. They arrived on time, were very polite and professional.

All around, an exceptional experience.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

An Excellent Experience

Very easy to determine which mattress I wanted on line and to purchase on line. Very easy to schedule delivery. Delivery was in the time window expected. Men who removed the old mattress and delivered the new mattress were thorough, quick and very courteous. An excellent experience.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Another Stress Free Delivery experience!

I have purchased a few times from Sit n' Sleep and each time I am so impressed with customer service operations. The call before the delivery date, the day of and the call from the lead driver BEFORE their arrival. Professional and FRIENDLY... I couldn't be happier! Thank you for my Casper Pillows... I love them!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Everything from start to finish with…

Everything from start to finish with Keith. Making sure he knew what we wanted, our concerns, aches and pains. We accomidsted all of it. All with a smile on his face. Delivery service was early by an hour. They were quick and pleasant. Sit and sleep was wonderful

23 May 2026
Unprompted review

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