Sit 'n Sleep Reviews 

318
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and professional, ensuring a pleasant and unpressured purchasing process. The delivery service is frequently highlighted as efficient, punctual, and friendly, with teams carefully handling items and removing old mattresses. Many people are very happy with their purchases and the overall smooth, easy, and satisfying service experience from start to finish. However, some customers also noted concerns regarding the product itself, such as the mattress height being too high, the mattress cover appearing cheaper than expected, or furniture arriving with minor blemishes.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their efficiency,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and efficiency... See more

Product

People report positive experiences with product, with many expressing happiness and satisfaction with their... See more

Service

Users describe positive interactions with service, highlighting exceptional in-store and delivery... See more

User experience

Customers consistently note positive experiences with user experience, describing the entire process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more

Rated 5 out of 5 stars

My satisfaction with my new bed began with the awesome service I received in the store. Kent in West Covina is wonderful. Anna helped reschedule me when I couldn't be home and she was super sweet! The... See more

Rated 5 out of 5 stars

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the... See more

Rated 5 out of 5 stars

Jesse is great at his job, he explained everything so regular people can understand. Jesse's upselling skills are spot on. My wife and I walked away with more than we walked in for, happily. I will be... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

318 reviews

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No history of asking for reviews

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4.9

All reviews

(318)

299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Angie was very helpful and easy to work…

Angie was very helpful and easy to work with. The delivery men were super quick, very impressive. I regret not doing my research and plan to come back and try out at least one other mattress. I do enjoy being able to sit up to read

18 May 2026
Unprompted review
Rated 5 out of 5 stars

The Sit&Sleep install team is great

Francisco and his team were very professional and removed the old mattress and frame and installed the new bed quickly and efficiently. The entire team was friendly and highly competent. Our entire experience with Sit &Sleep was very good and I highly recommend them

25 May 2026
Unprompted review
Rated 5 out of 5 stars

My delivery came within 24 hours after…

My delivery came within 24 hours after I made the purchase! I received several text messages informing me when to expect it and when they were close to arrive, so no guess work which was great especially because it was a holiday and we had company.
The two delivery men were very also very cordial and offered extra help in the setup which I so appreciated.
They were fast and efficient as well, and removed any leftover packaging materials. Great job! Thank you so much!

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Well I can't lay on the mattress for 3…

Well I can't lay on the mattress for 3 hours but if the mattress is like James Segal's online work and Mario and Steve's delivery, we'll be floating on a cloud. Everyone has been super nice and professional. Come for the TV ads, stay for the product! I did. Thank you

25 May 2026
Unprompted review
Rated 5 out of 5 stars

I appreciated the phone cal that the…

I appreciated the phone cal that the guys were running late which I was ok with. I had no mattress or box spring to recycle which I know they would be happy about not taking them out. The gentlemen were quick in putting the base together and then the bed. Perfect height for me to get on my new bed.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience was such a pleasant…

My experience was such a pleasant experience from beginning to end. Brooks, the Sleep Associate was knowledgeable, friendly, and so professional. He made sure all our questions were answered, gave us great recommendations, and listened to what we were looking for. The delivery guys were also professional, on time, and very fast, they wasted no time and went straight to work!

25 May 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, my experience with Sit ‘n Sleep was outstanding. The delivery team was professional, on time, respectful, and handled everything with care. They communicated clearly before arriving, worked efficiently, and made the whole setup process stress-free.

They took extra care bringing the mattress into the house without damaging walls or furniture, set everything up perfectly, and made sure I was satisfied before leaving. You can tell they take pride in their work and customer service.

Buying a mattress can be stressful, but the delivery experience honestly exceeded expectations. Smooth, fast, and professional all around. Highly recommend Sit ‘n Sleep and especially their delivery team if you want great service done right.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Great communication during the delivery

Great communication during the delivery process. You can track the delivery leading up to your window. They were on time. Quick, efficient and took great care, cleaning up as they go and making sure I had all of the correct directions and that everything was working. They were personable, friendly and professional.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Sit N Sleep is OP

Price, delivery comms, and recycle service all 10/10.
Bed is amazing too. Sit n Sleeps been around forever for a reason

23 May 2026
Unprompted review
Rated 5 out of 5 stars

The salesman was very knowledgeable…

The salesman was very knowledgeable about products. He did not try and oversell them. But looked at our comfort showing us a number of products. He explained the various policies and warrantees. We were kept updated on the delivery date and time. When we got a call stating the time they would deliver our bed, “headed your way”, they were here within 10 minutes. The gentlemen who delivered the bed, were polite and took great care not to damage anything. They were quick and kept things clean.
Purchased May 19, 2026; Delivered May 22, 2026

19 May 2026
Unprompted review

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