Sit 'n Sleep Reviews 

322
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and professional, ensuring a pleasant and unpressured purchasing process. The delivery service is frequently highlighted as efficient, punctual, and friendly, with teams carefully handling items and removing old mattresses. Many people are very happy with their purchases and the overall smooth, easy, and satisfying service experience from start to finish. However, some customers also noted concerns regarding the product itself, such as the mattress height being too high, the mattress cover appearing cheaper than expected, or furniture arriving with minor blemishes.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their efficiency,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and efficiency... See more

Product

People report positive experiences with product, with many expressing happiness and satisfaction with their... See more

Service

Users describe positive interactions with service, highlighting exceptional in-store and delivery... See more

User experience

Customers consistently note positive experiences with user experience, describing the entire process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more

Rated 5 out of 5 stars

My satisfaction with my new bed began with the awesome service I received in the store. Kent in West Covina is wonderful. Anna helped reschedule me when I couldn't be home and she was super sweet! The... See more

Rated 5 out of 5 stars

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the... See more

Rated 5 out of 5 stars

Jesse is great at his job, he explained everything so regular people can understand. Jesse's upselling skills are spot on. My wife and I walked away with more than we walked in for, happily. I will be... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

322 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(322)

304 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery ETA was on point

Delivery ETA was on point, Mario and his partner worked quickly and set up my mattress in no time. They were super kind and polite the entire time as well.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, An email the night before to inform me of the delivery window, and then a phone call 30 minutes before the delivery the next was awesome. I happened to be finishing up building our new bed frame and was about 10 minutes behind. On of the guys was gracious to help me finish. He and his other 2 team members built the bed on the new frame in just a few minutes. 20 minutes. Very professional.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Quick, smooth, safe, careful

The delivery was quick and smooth. Although I live on the 2nd floor, the delivery team was safe and careful while navigating the stairs and tight turn into my unit. They ensured placement of my furniture was right for me.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

The good, the bad!

The delivery was great, the men were fast and courteous. Although the furniture had minor blemishes, on the headboard it didn't appear to happen from the guys bringing into house, not sure where in the transport chain the damages occurred! Nevertheless I have goods that's not bad enough to return but bad enough to not be happy about!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Mattress purchase

From the moment i walked into the store to the final moment of delivery, i was pleased with the customer service rep and the delivery team! Would highly recommend their team from floor to drivers! Pleased with the experience and purchase.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

The guys delivering were fast and…

The guys delivering were fast and efficient and very accommodating when we asked them to lower the mattress a little bit. They removed our old mattress and all the packaging material for new bed. They were great and very nice. Very hard workers.

5 June 2026
Unprompted review
Rated 4 out of 5 stars

I asked got a standard pillow protector…

I asked got a standard pillow protector for me and a king size pillow cover for my husband. I received two king size pillow protectors and there’s no way I can use the large protector because my pillow cases perfectly fit my pillow. Also, I know you don’t care, but we found that we can’t get into the bed because the 5” box spring puts the top of the mattress too high to get into bed without using a stool. Not a safe thing for people our age.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

New Mattress Experience

The gentlemen who delivered our mattress were courteous and efficient. They gave me time to vacuum under the frame before the new mattress was placed. This is our second mattress from Sit 'n Sleep, and we've been happy with our experience both times. The real test will be tonight when we sleep on it!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Mattress and delivery

Purchased a mattress and it was delivered exactly when they said it would be delivered. I was able to track their stops via link before they arrived so I didn’t have to sit and wait for hours. Very easy transaction.

3 June 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look