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Simmer Eats Reviews 

13,319
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 7,594 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality meals, noting the fresh ingredients and balanced nutrition. Many appreciate the convenience and time-saving aspect, finding the ordering process and overall user experience to be excellent. Reviewers frequently highlight the exceptional customer service, with staff members described as helpful, communicative, and responsive. However, some customers found certain meals bland or lacking in flavor and texture, occasionally comparing them to supermarket ready meals. A few other people also felt that customer service could be slow or difficult to reach, and some experienced confusion with the website's meal selection or navigation.

What people talk about most

Product

People report positive experiences with product, often describing the meals as tasty, delicious, and... See more

Quality

Customers consistently note positive experiences with quality, praising the delicious, fresh, and flavorful... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising its punctuality and convenience, noting... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and... See more

User experience

Users describe positive interactions with user experience, highlighting the convenience and time-saving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First week of ordering meals from Simmer. Delivery was spot on, although would prefer to order less than 6 x meals each week as you're then limited to eating microwave meals. Don't get me wrong , the... See more

Rated 4 out of 5 stars

Simmer meals are excellent quality and very tasty. You can tell that only the best quality ingredients are used and all meals have a healthy ratio of meat to vegetables. The ordering process and... See more

Rated 5 out of 5 stars

Really wish i’d started Simmer sooner! I just had my second baby and last time was a real challenge trying to juggle nutrition, time cooking/cleaning and even just shopping for food. So we found Simme... See more

Rated 5 out of 5 stars

Omg I've never subscribed to anything like simmer mainly for cost reasons but it's changed how I view food!! I've lived on microwave meals for years, bland and tasteless, just filling the gap. Now I l... See more


Company details

  1. Meal Delivery

About Simmer Eats

Written by the company

We are Simmy and Jhai, the brothers and co-founders behind Simmer. Our story started small. A kitchen in Hitchin and a hunger for more. Enjoy life and food to the fullest. Enjoyment in every mouthful.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.3

All reviews

(13,319)

7,092 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wouldn’t go back to recipe boxes

We have had recipe boxes for years - great food but hours of prep and cleaning up, not to mention having to get the timing right with a busy life. Then I thought I’d try meals ready made. I was a bit sceptical having bought supermarket ready meals for emergencies but Simmer meals are a whole new level. I’m not one for leaving reviews but Marie reached out from Simmer so I thought I would. The meals are amazing they taste like proper home cooked meals ( which we were used to ) we are definite converts. And the convenience is perfect. If at the last minute we go out we can just pop them in the freezer. I cannot recommend highly enough.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Food is good quality and the time saving it affords me is great. The menu seems to have a good variety and the deliveries have always been seamless. Portions are a good size and they all are healthy options.

Customer support are quick to check in as Marie has done to ensure everything has been OK after only a couple weeks.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous meals and such a great choice…

Fabulous meals and such a great choice delivered to your door . These really help me with calorie counting and keeping my protein levels up as part of my diet . I take one a day for my lunch at work and really look forward to my lunch now . I can highly recommend Simmer they were a great find for me .

27 July 2026
Unprompted review
Rated 4 out of 5 stars

I've been using the service for 3 weeks…

I've been using the service for 3 weeks now and enjoying the ease of the meals.
I would be nice to have some simple dishes too though as it can feel a little over indulgent at times but overall it's been a good experience.

31 July 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

We're so happy to hear you're enjoying the ease of our meals! We appreciate your feedback about wanting some simpler options and will definitely take that into consideration. 🧡

Rated 5 out of 5 stars

We were recommended Simmer by my son…

We were recommended Simmer by my son and we are loving the meals! very tasty with excellent choices of protein or veggie and extremely easy to order online, I will be recommending to friends and fitness buddies as the calories are low and there is no waste,

26 July 2026
Unprompted review
Rated 5 out of 5 stars

The food is delicious and fresh

The food is delicious and fresh, but for me there are too many Asian dishes on the menu, and most dishes are served with rice. I would like more potato dishes and dishes from other nations, but overall I am satisfied.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Convenient and tasty meals

I’ve been thoroughly impressed with Simmer Eats overall. The ordering process was seamless, and delivery arrived right on schedule without any issues.
The meals are extremely convenient having zero preparation time and meals ready to go in minutes has saved me so much effort during busy workdays. On top of that, the flavor and quality of the dishes are genuinely impressive for pre-prepared meals.
The only minor downside is that prices do feel a bit high once the introductory offer runs out, but given the taste and time saved, it’s still a solid service that I’d happily recommend.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Has been brilliant. Meals arrive on time, taste delicious and make your time so much easier to manage. Healthy eating, also!

31 July 2026
Unprompted review
Rated 2 out of 5 stars

Food is ok

Food is ok. Some are good, some not so good.
But the biggest problem is they make cancelling hard to do

26 June 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi,
Thank you for the feedback. We're sorry to hear that cancelling wasn't straightforward for you, that's not how it should be, and we'd like to look into what happened. We've asked for a few more details via Trustpilot so we can check your account and make this easier, and we'd really appreciate it if you could send those over when you have a moment.
Charlie 🧡

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