Banner for Simmer Eats

Simmer Eats Reviews 

13,464
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 7,610 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious, fresh, and well-balanced meals, noting how wonderfully convenient it is to have healthy food delivered directly to their door. People also highlight the exceptionally helpful customer service and how much time they save by avoiding daily cooking and meal planning. Some reviewers were not happy with the taste, mentioning that certain dishes lacked sufficient flavor, spices, or overall seasoning. A few people also experienced slow customer support response times or occasionally found the ordering website a bit confusing to navigate.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the delicious flavors, fresh ingredients, and... See more

Quality

People report positive experiences with quality, highlighting that the food is fresh, delicious, and made to... See more

Delivery service

Users describe ambiguous interactions with delivery_service, as opinions on the logistics are heavily... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and friendly... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the ordering process and account setup... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First week of ordering meals from Simmer. Delivery was spot on, although would prefer to order less than 6 x meals each week as you're then limited to eating microwave meals. Don't get me wrong , the... See more

Rated 4 out of 5 stars

Simmer meals are excellent quality and very tasty. You can tell that only the best quality ingredients are used and all meals have a healthy ratio of meat to vegetables. The ordering process and... See more

Rated 5 out of 5 stars

We have been using Simmer for three weeks now and we area really happy with the service. We were in a rut of putting frozen food in the oven and takeaways but simmer has allowed us to start eating hea... See more

Rated 5 out of 5 stars

Absolutely brilliant meal prep from Simmer Eats! The food is delicious, fresh, and really convenient, with great portion sizes and plenty of variety. Everything has been made to a high standard, a... See more


Company details

  1. Meal Delivery

About Simmer Eats

Written by the company

We are Simmy and Jhai, the brothers and co-founders behind Simmer. Our story started small. A kitchen in Hitchin and a hunger for more. Enjoy life and food to the fullest. Enjoyment in every mouthful.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(13,464)

7,224 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saves time and money

I really enjoy simmer so far, good variety, good portion size. It saves me money and time as I use simmer for lunch, so I don’t need to cook or think what to buy.

7 August 2026
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service
Don't listen to clear instructions
Food is average
Too much rice to bulk up the trays they come in and not enough meat fish etc
Almost impossible to talk to a human
Much better options out there
Expensive even with discounts

7 August 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi Nick,

Thank you for your feedback. We're sorry to hear about your experience, including the portion balance and difficulty reaching us by phone.

We did attempt to discuss this with you by phone and unfortunately, we weren't able to reach a resolution during that call. Should you wish to revisit this, please do get in touch and we would be glad to assist further.

Charlie🧡

Rated 5 out of 5 stars

Omg I've never subscribed to anything…

Omg I've never subscribed to anything like simmer mainly for cost reasons but it's changed how I view food!! I've lived on microwave meals for years, bland and tasteless, just filling the gap. Now I literally can't wait to get home to try the next delicious dish!! I've had 10 different meals so far, each one gorgeous, me trying things I'd never have tried before. I'm hooked! Plus, even though the cost seems quite steep, when I look back over the past two weeks it's stopped my having to go to the supermarkets, which has saved me more than the cost of Simmer plus its stopped me buying crap like biscuits and crisps etc!! Jamie Leigh was great at customer service

7 August 2026
Unprompted review
Rated 5 out of 5 stars

The food is fresh and tasty

The food is fresh and tasty. So convenient for us as we are a couple who both work. Jaime Leigh helped me with customer support and answered all my questions.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Sceptical but now converted!

I have always been a little sceptical of such services, however a good friend referred me to Simmer and I have not looked back. The quality of the food, the taste, the ease of ordering and the delivery experience are all first class.

7 August 2026
Unprompted review
Rated 2 out of 5 stars

These meals are disgusting

I don't understand how people are enjoying these meals. They have barely any seasoning or flavour at all. They are worse than plane food; they remind me more of hospital meals. Especially the dishes containing spices (e.g. Asian or Caribbean) are bland af. It's like they're allergic to flavour. Lots of them have plain boiled or steamed vegetables that taste like the ones you get in a can. I had to spit the jerk chicken out as the meat was so bad.
2 stars rather than 1 because the service itself has been fine (good website, good variety of options, delivery was fine and cancellation was easy), but my god the meals are disgusting.

7 August 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi Amy,
Thanks for the honest feedback, we're very sorry to hear the flavour didn't land, especially with the jerk chicken and other spiced dishes.

We would love to learn more about this as flavour is incredibly important to us and we're certainly open to suggestions. We're unable to locate your account with the details provided, so we've requested further information via Trustpilot to look into this further. Alternatively you can email me directly on charlotte@simmereats.com.

Charlie 🧡

Rated 5 out of 5 stars

Wish I started earlier!

I have been with Simmer for a few weeks now. It took me a long time to decide on whether such a service would be right for me. Now I wish I started it much earlier! Food is great, tasty and so far I have not wanted to change a thing!

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Tasty, convenient, friendly.

Firstly the website is simple and easy to navigate, the only improvement would be be making “contact us” a little more obvious.
The meals themselves are tasty, you can tell they don’t add extra salt and they are generous with protein even in the standard selection.
So far my meals have arrived promptly and the packaging is easy to recycle. However unsure on the ice packs being environmentally friendly but I understand the food must be kept cool!
The general vibe I get from Simmer is that they’re a friendly and warm business and I’d suggest to anyone. Super convient and you can cancel or skip weeks whenever.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

First week

First week, have loved all the meals so far, nicely portioned and lovely and tasty, our family of 4 adults are very happy this week
I have broken my leg so can’t cook/shop so Simmer has been a total life savour and I look forward to my dinner every night

4 August 2026
Rated 5 out of 5 stars

Fantastic meals

Fantastic meals, made eating healthy easy for me and my partner with two small children and very busy lives !! Couldn’t recommend more

6 August 2026
Unprompted review
Rated 5 out of 5 stars

It was so easy to set up the account…

It was so easy to set up the account and order. Delivery service is very good as you get a time it will arrive. The food tastes fresh and delicious and is very well balanced nutritionally. I am really enjoying fresh and delicious food each night for dinner.

2 August 2026
Rated 1 out of 5 stars

As my first one was removed I’ll add it…

As my first one was removed I’ll add it again.
These take money even if you cancel your subscription and you don’t get it back!!
Avoid at all costs

6 February 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi Ryan,

As discussed and resolved previously, this has already been looked into and addressed on our end. Please do reach out directly if there's anything outstanding, and we'll be happy to help.

Charlie🧡

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look