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Rated 1 out of 5 stars

Order placed on 15 february 2023, today is 9th june 2023 but i didnt receive anything. I required a refund but they just forcing me to wait all the time by sending me some non sense excuses. It's a s... See more

Rated 2 out of 5 stars

I place my order on February now its 13 July 2023 I didn’t receive my order since that day i don’t understand facebook why still allowing this people like this on facebook they take my money they dont... See more

Rated 1 out of 5 stars

Scammer, paid for the goods, its been more than 2 months and no sign of them being sent, merchant replies with generic chinese e-mails without any relevant information in them. Merchant didnt refund m... See more

Rated 1 out of 5 stars

Put simply, this ‘company’ is a complete scam. I had an order placed back in March 2023, it’s now August and I still haven’t received it, I haven’t even gotten any sort of update about it, and a refun... See more

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1.2

Bad

TrustScore 1 out of 5

111 reviews

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1.2

All reviews

(111)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAMMERS

Do NOT buy anything from this store. I ordered on December and they still haven't been shipped. They refuse to refund my money and blocked my email messages. Silkwun is a SCAM.

10 February 2023
Unprompted review
Rated 1 out of 5 stars

They are the worst

They are the worst! Do NOT buy anything from this store. I bought a few things and they still haven't been shipped. They refuse to refund my money. Silkwun is a SCAM

10 February 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS,
I made an order on November and still waiting the refund as the shipment was delayed for more than 2 months. Avoid them.

8 February 2023
Unprompted review
Rated 1 out of 5 stars

Scammer

Scammer, paid for the goods, its been more than 2 months and no sign of them being sent, merchant replies with generic chinese e-mails without any relevant information in them. Merchant didnt refund money even after multiple requests. AVOID!

22 November 2022
Unprompted review
Rated 1 out of 5 stars

I tagged this account as a scammer

I tagged this account as a scammer! I ordered last Nov 26, and even pay for the fast shipping. When I made follow up, they said it was hold in customs, then the next update it was shipped to another address then they said they will re-deliver a new one and waited for it. When I made 2 follow ups again after the commitment date, I never received any response from them.

Such as scammer. At first, they will respond for the sake they will be showing concern but after that they will leave you hanging without knowing what happen to your order or how can you get a refund.

Please be informed that you cannot cancel the order unless you will email them.

So the question is, if you want to cancel because you didn’t get the product, how you will do that if the only option is to email their customer service. Scammer nowadays!

Be careful in ordering on this site.

26 November 2022
Unprompted review
Rated 1 out of 5 stars

I made a small order on the site for…

I made a small order on the site for Casual Oversized Cat Print Hooded Lambsool Coat 2022-12-17 and after almost a month the order status is "Your package will be shipped out ASAP". I wrote to the service a week ago (Jan 5), and they asked me "Please rest assured that your package has been dispatched and the logistics information will be updated this week, please be patient". The package is not here still.

17 December 2022
Unprompted review
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