Shopkund Reviews 

111
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have been waiting for a refund of £86 for nearly two months. They deny messages saying I will get my refund on cancelled item. Now nothing no replies to emails or Whatapp. I still waiting please re... See more

Rated 5 out of 5 stars

The best service ever Mr Kumar kept me upto date I ordered 3 items and just over 3 weeks I had them and it was top quality exactly like the photo. This company is exceptional at what they do, service... See more

Rated 4 out of 5 stars

Apart from receiving the dress a bit late , the product was good with good material as mentioned but the colour shade was slightly variying (lighter than) than the original displayed in the website .... See more

Rated 5 out of 5 stars

Initially I was disappointed, I’d placed my order back in middle of May and until early June, heard nothing. I contacted them via email, initially no response but they did respond upon a second email.... See more

Company details

  1. Costume Store

Written by the company

Buy online Indian dresses, saree, salwar kameez, anarkali suits, churidar suits, lehenga choli and kurti at attractive prices from Shopkund.


Contact info

3.9

Great

TrustScore 4 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(111)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unprofessional - Do not recommend at all

Based on my experience, they seem very unprofessional, I do not recommend at all. Paid 60$ 4 months ago and never received the saree. They just steal from people.
I’m a South Indian living in France and I ordered an unstitched saree for my sister’s wedding two month ago and I still haven’t received it yet.
The delay was supposed to be 2 weeks max.
I sent several e-mails asking for information about my order status and for them to please deliver it as soon as possible.
One month and a half later they said the saree is out of stock and that I should pick another one.
There weren't any other South Indian cotton sarees that caught my eye so I asked for a refund (saree + shipping) and they haven't answered me since.
I wanted to receive it at least one month after I ordered it in order to stich it myself but I guess I’ll just have to borrow one of my mom’s sarees for the wedding.
Such a waste of time and money.

9 June 2021
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience Through and Through

Ordered dress thinking it's from UK.
Asked before ordering can they deliver for a certain date as I'm getting married - they confirmed they can.
Requested custom stitching - they confirmed this is possible and to put my measurements on the order box.
Followed their instructions and made payment.
The day before the event I receive a text my parcel is being shipped from New Delhi. I get on the phone and online chat and am reassured many times it will arrive on time. Next I am faced with an import duty which they agree to pay. DHL tell me they had made payment but it would take 10 working days to clear. After reasoning with them and explaining that the day was my wedding day we are able to arrange collection of the parcel only to find the dress is not customised and did not fit. Disappointed to say the least I contacted them again requesting a refund. They agreed to a refund but after a month there was no refund. I emailed again and used the online chat facilities with little progress. Luckily I paid with PayPal and had all the online chats/emails to hand to provide to PayPal resolution centre. I was able to get a refund but took a lot of effort on my part. They actually stopped answering my calls and replying to my emails near the end.
I see a few reviews on here from a JKar initials. I'm very skeptical of this review since it is the same one on trust pilot and Google reviews.
Having read about my experience I'll let you make up your own mind about them but I won't be using nor recommending them to anyone of my friends and family. PS. I borrowed a beautiful saree from my sister in law and got married in that on the day.

9 February 2021
Unprompted review
Rated 1 out of 5 stars

FRAUD

FRAUD! I have bought a suit from shopkund which as promised quality was not good and after purchase I have received parcel from INDIA. I ORDERED SUIT IN UK RECIEVED FROM INDIA. LAST WEEK DHL CHARGE ME TAX £24.50. THAT SUPPOSE TO BE PAY BY THEM. NOT RECOMMENDED.

30 January 2021
Unprompted review
Rated 5 out of 5 stars

It's very good brand .... I love it!!

First time ordering and delivery was fast and love the dress I ordered ... can’t wait to wear it for my birthday or Eid (For my Girlfriend)

Excellent service for customized dress as well. Keep it up!
Dress: Excellent
Delivery: Outstanding
Support: Great

15 July 2020
Unprompted review
Show reviews in all languages. (111 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look