Shopkund Reviews 

111
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I have been waiting for a refund of £86 for nearly two months. They deny messages saying I will get my refund on cancelled item. Now nothing no replies to emails or Whatapp. I still waiting please re... See more

Rated 5 out of 5 stars

The best service ever Mr Kumar kept me upto date I ordered 3 items and just over 3 weeks I had them and it was top quality exactly like the photo. This company is exceptional at what they do, service... See more

Rated 4 out of 5 stars

Apart from receiving the dress a bit late , the product was good with good material as mentioned but the colour shade was slightly variying (lighter than) than the original displayed in the website .... See more

Rated 5 out of 5 stars

Initially I was disappointed, I’d placed my order back in middle of May and until early June, heard nothing. I contacted them via email, initially no response but they did respond upon a second email.... See more

Company details

  1. Costume Store

Written by the company

Buy online Indian dresses, saree, salwar kameez, anarkali suits, churidar suits, lehenga choli and kurti at attractive prices from Shopkund.


Contact info

3.9

Great

TrustScore 4 out of 5

111 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(111)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Seems like a fraud company

I don’t even want to give one star. I have ordered a saree on 13th Oct and it said the delivery would be on 25th October . The order has not arrived . No option to track the order . WhatsApp call not being answered even though the message is read . Customer care number is not working. Absolute fake account. No response to mail hey . How to even contacts such fraud companies? Can some one help . I am going to report it.

26 October 2024
Unprompted review
Rated 1 out of 5 stars

No delivery, no refund: theft.

I ordered at shopkund.fr for a wedding. Website indicates 7 days max delivery.
I texted the support team to be sure I’ll get my order on time, they said there’s no problem.
Few days later, no news and then that there was an issue at customs and that my delivery will be delayed.
It was not an option since I had a deadline. I asked for a cancellation and a refund that they accepted.
It’s been more than a month and several texts to the support that now just ignores me. Result: I received nothing and they kept my money.
It’s called theft.
Avoid this website!

9 September 2024
Unprompted review
Rated 1 out of 5 stars

No customer service

Outfits dudnt arrive, I have sent several emails whats apps and Facebook messages asking for a refund and they are ignoring me. This company has no customer service the phone number on their website doesn't work and the address on their website is either fake or a postal address borrowed from another company. Shocking way to do business

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Scammers!!

Scammers!!! I ordered a dress a month ago and they still haven’t sent my item! They have got my money and not received any product 😢

29 May 2024
Unprompted review
Rated 1 out of 5 stars

bad service- no order confirmation-…

bad service- no order confirmation- nobody picks or replies to my emails. Order arrived 10 days later and they cheated me by 119 GBP. They took stitching charges at 15 GBP each dress and it doesn't even fit me. I have tried numerous times to contact them but all in vain. This is a an untrustworthy company and should be banned from the internet.

12 September 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from here....illegitimate UK company

First of all, the company has a fake address and belongs to a London hospital building, bad customer service, non-reliable delivery times (3 weeks not 7-8 working days) and the saree I ordered was badly packaged and shoddy. A very unprofessional company and I will never order from them again.

7 August 2023
Unprompted review
Rated 1 out of 5 stars

Buy at your own risk

I have never felt the need to leave a bad review before but I feel people should be warned. I placed an order at the end of June after being reassured it would arrive in time for a wedding in July. As time went by with assurances it would be sent soon it was obvious it wasn't on its way and so I asked for a refund. No problem they said. Again no word after except to say it will take X amount of time to go through. After no refund arriving and no replies to my last few messages I took the action of claiming my money back through PayPal. Only this way have I received my refund and even then it wasn't the full amount as part of the payment was made via bank card. Looking at other reviews it seems I'm not the only one who's had this problem. Buy at your own risk as this 'business' was quick to take my money but did not deliver.
I don't know how these people sleep at night.

23 June 2023
Unprompted review
Rated 1 out of 5 stars

Unreliable, unprofessional

Ordered a saree for my Mum's 70th birthday last Tuesday, money came out of account last Wednesday they were quick to take the money out of my account.
No order confirmation emailed to me, have called, emailed, messaged and no response.
And for the first time in my life, due to the shop's delay, she will not be getting a present on time. Considering getting a refund and I need the saree by Friday! This company should be reported to trading standards.

8 August 2023
Unprompted review
Rated 1 out of 5 stars

If I could I would zero star this…

If I could I would zero star this company. Having issues with refund as they took the money 3 weeks later decided to tell me the quality isn't good after many attempts of outfits will be sent, therefore order another. When I asked for my money back I'm still awaiting a month on been told 10 to 12 days there's some official holidays BS....fake scammers. I will now take this company to action fraud and make sure they do not scam anyone else. Since asking for a refund they had the ordasity to say chose another outfit and they'll send me a free jewelry set worth 15 euros pmsl £12.90 worth like what a dolls plastic set!!!!

I want my £196.20 back you thieves, you stole from a single struggling parent!!! Disgusting people

10 July 2023
Unprompted review
Rated 1 out of 5 stars

Don't Shopkund - no product & no refund!

Do not order from this company if you want to receive the product you paid for. I ordered a lehenga on short notice, and I was charged immediately but never received an order confirmation. I reached out to them and was assured by the that my order went through and that my product would arrive by the requested date (note: it was not a custom order). On the date I needed the item by, they emailed me to say they either needed me to send my measurements, or they could refund me for the item... naturally, I requested a refund. From then onwards, it was radio silence, and I never received the refund (despite multiple follow-up emails). I've now had to raise a dispute with my card company. Don't make the same mistake I did!

10 June 2023
Unprompted review
Rated 1 out of 5 stars

Scammers and frauds! Do not trust!

This is a terrible place. Do not trust them. I ordered an outfit for my sisters wedding. It never arrived and when I kept asking about it they said it would be sent finally I asked for a refund and never received it. Do not trust them. This is a scam.

10 October 2022
Unprompted review

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